We have other current jobs related to this field that you can find below
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Desktop Support Specialist
3 months ago
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Desktop Analyst
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Desktop Analyst
5 days ago
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Desktop Support Technician
2 months ago
Houston, United States Aldine ISD Full timePosition Type: Technology/Desktop Support Technician-Technology Date Posted: 4/15/2024 Location: Bamberg Prof Dev And Resource Ctr Closing Date: 05/21/2024 Attachment(s): Desktop Support Technician.pdf Desktop Support Technician.pdf
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Desktop Support Technician
4 weeks ago
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IT Desktop Support Technician
3 weeks ago
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IT Desktop Support Technician
3 weeks ago
Houston, United States CSS Full timeJob DescriptionJob DescriptionCSS is working with a nationally ranked law firm seeking a detail oriented and enthusiastic IT Desktop Support Technician. The IT Desktop Support Technician will be onsite. The Desktop Support Tech provides desktop and server administration support to the Houston, Cy-fair, Conroe, Texas City, Richmond, Liberty, Beaumont,...
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IT Support Analyst
3 weeks ago
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Desktop Support Specialist
3 weeks ago
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IT Desktop Support Technician
3 weeks ago
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Desktop Support Technician_Houston
2 months ago
Houston, United States Red Knight Solutions, LLC Full timeJob DescriptionJob DescriptionRed Knight Solutions is currently seeking a Desktop Support Specialist in Houston, TX.This is a long-term potential CTH opportunity. The pay will be $20.00(W2). The conversion is typically around 6 months.Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is...
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Desktop Support Technician
4 weeks ago
Houston, United States A3 Solutions, Inc. Part time $18 - $20Desktop Support Technician - Houston, TXShift: Only 3 days/weekCould increase as client needs, but currently only required 3 days/week - Monday/Wednesday/Friday (Business Hours: 8a-5p)Please only apply if this shift will work with your scheduleJob Details: Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions...
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IT Desktop Support Technician
4 weeks ago
Houston, United States PrideStaff - Houston (Southwest) Full timeJob DescriptionJob DescriptionThe primary purpose of this position is to (1) Provide Desktop & Server Administration support to the Houston, Cy-fair, Conroe, Texas City, Richmond, Liberty, Beaumont, Denver and other offices and employees of the law firm.Provide Prompt & Professional Technical Support to End UsersSetup New Employees – Computer, Access...
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IT Support Analyst
3 weeks ago
Houston, United States INSPYR Solutions Full timeTitle: Helpdesk / Desktop Support Analyst Location: Houston, TX (Greater Greenspoint) Duration: Contract Work Requirements: US Citizen, GC Holders or Authorized to Work in the US Responsibilities: Monitor / Manage FreshService Support Tickets Answer calls placed into the IT Support Number Provision / Deprovision User Accounts - On-Premise Active Directory /...
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Desktop Support Technician
3 weeks ago
Houston, United States Crox Consulting Inc Full timeJob DescriptionJob DescriptionJob Title: Desktop Support TechLocation: Houston, TXDuration:- Long Term ContractJob Description: Position details: Hours: 8am -5pm with one hour lunch Essential Duties and Responsibilities: Valid Driver's License o must have a CLEAN DRIVING RECORD At least 3+ years of experience preferred but open to entry level...
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Desktop Support Engineer
2 months ago
Houston, United States AMSYS Innovative Solutions, LLC Full timeEssential Duties and Responsibilities:Install, configure, maintain, and support desktops, laptops, printers, fax machines, scanners, and other PC peripherals and related hardware, as well as remote access devices.Use remote desktop software to provide remote support and resolve issues for users who may be at the remote office or home office users.User...
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Desktop Support Engineer
2 months ago
Houston, United States AMSYS Innovative Solutions, LLC Full timeEssential Duties and Responsibilities:Install, configure, maintain, and support desktops, laptops, printers, fax machines, scanners, and other PC peripherals and related hardware, as well as remote access devices.Use remote desktop software to provide remote support and resolve issues for users who may be at the remote office or home office users.User...
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Desktop Support Technician
4 weeks ago
Houston, United States Intellegens, Inc. Full timeDesktop Support Technician Job descriptionThe desktop support technician role has the primary responsibilities of a ticket manager. We are looking for an individual, preferably with an IT-related degree and at least 3 years of helpdesk experience who is excited about a career in the IT field. As a ticket manager, the employee will receive tickets in relation...
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Desktop Support Technician
4 weeks ago
Houston, United States Intellegens, Inc. Full timeDesktop Support Technician Job descriptionThe desktop support technician role has the primary responsibilities of a ticket manager. We are looking for an individual, preferably with an IT-related degree and at least 3 years of helpdesk experience who is excited about a career in the IT field. As a ticket manager, the employee will receive tickets in relation...
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IT Support Analyst
2 months ago
Houston, United States QISG Full timeJob DescriptionJob DescriptionJob Description – IT Support Analyst General DescriptionThe IT Support Analyst will assist the IT Department in troubleshooting and maintaining computer hardware/software. The analyst will be responsible for providing excellent customer service while resolving IT service requests, installing software, assisting with the...
Desktop Support Analyst
2 months ago
TTITLE: Desktop Support Analyst
LOCATION: West Houston
TYPE: Contract 3 Months contract could go contract to hire
RATE: $26.00 - $28.00 Per hour
SUMMARY:
Our client is looking to add a Desktop Support Analyst to their team. The qualified candidate will provide support to end-users on a variety of issues by identifying, researching, and resolving technical problems.
Will follow documented processes and procedures to ensure quality controls and quality assurances are in place for all aspects of the support services role from customer service to software and hardware are maintained. The Technical Specialist will be the first point of escalation on service issues.
DUTIES:
- Respond to incoming calls
- Evaluate, and priorities incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other information system-related technologies.
- Responsible for account administrations of the company used systems and applications.
- Troubleshoot, resolves, integrate, install, support, and maintain - software, operating systems: - Windows.
- Provide technical installation and maintenance of hardware and system software.
- Contact software and hardware vendors to request service regarding defective products.
- Image and configure computers using Image X.
- Assigns; logs; tracks; and prioritizes trouble tickets in the company ticketing system.
- Handles all aspects of incoming/open tickets (i.e. calls after hours; weekends; as well as, rotating schedule).
- Works with team members to identify issues and trends and suggests long-term strategies to help mitigate future issues.
- Creates and maintains support documentation as needed.
REQUIREMENTS:
- 4+ years of desktop support experience
- Desktop support experience, (Hardware, software and OS)
- Assigns; logs; tracks; prioritizes and escalates tickets in the company ticketing system.
- AD/Azure experience (account creation, user management)
- Troubleshoots, resolves, integrates, installs, supports and maintains
- Microsoft Windows Operating systems, Software, Microsoft applications, O365, MFA, Java, In-House applications, operating systems/applications, smartphones, VoIP, VDI/Citrix, scanner, browser, printer(MFP), Epson Validator, Debit/label Printer, Cummin Currency Counter, IFX(1pass) scanner, Ceridian Clock, VPN, WiFi, network connectivity and Hardware.
- SCCM deploying package troubleshooting
- Troubleshooting and problem analysis techniques.
- Ability to Multi-Task, prioritize and manage workload and perform under pressure to meet SLA's and thrive in a busy environment, is essential.
- Excellent interpersonal, verbal, and written communication skills, are required.
- Must be a self-starter, quick learner, and highly motivated, ability to work in a flexible, team-oriented environment, is required.
- Associate degree or technical institute degree/certificate in Computer Science, IS, or other related field, required
- Or equivalent work experience instead of a degree. (minimum of 4 year's work-related experience)
EDUCATION:
- Associates Degree or technical institute degree/certificate in Computer Science, IS, or equivalent work experience in lieu of degree.
- A+/Network+ Certificate, is required.
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