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NavDesk Sales Analyst

1 month ago

Portsmouth, United States Irving Oil Full time

As a Sales Analyst you will be the subject matter expert for the transactions and systems that support the NavDesk team

What We Offer:

  • Work Environment - Be a part of a collaborative environment that cultivates individual growth
  • Competitive Compensation - Including an annual bonus plan, 401k company matched up to 4%, and a Sign-on Bonus
  • Flexible Benefits Plan - Including health, dental and vision, as well as short and long-term disability, life insurance, and paid paternal leave.
  • Paid Vacation - Plus an annual option to purchase additional vacation, too.
  • Wellness Support - With an annual wellness allowance, paid personal care days, and a 24/7 Employee & Family Assistance Program
  • Opportunity to give back to some amazing causes in our community - You chose when and where to make an impact through an annual paid volunteer day, company volunteer opportunities, and an annual donation matching program
Your Responsibilities:
  • Provide NavDesk subject matter expertise for the Sales team including guidance and support on escalated issue resolution requirements.
  • Responsible for the implementation of allocations into TABS.
  • Validate changes and accuracy of all price load files for NavDesk and notify management if errors are found.
  • Manage administrative responsibilities for NavDesk platform including product testing and managing backlog items.
  • Oversee process mapping and ensure all process documents are current while identifying process improvement opportunities.
  • Collaborate with Pricing and Customer Support teams to ensure all contracts are invoiced accurately.
  • Provide analytical and project support to the management team as needed.
  • Provide ad hoc reporting to management and sales team as needed.
  • Assist with the training and onboarding of new hires for the NavDesk team.
  • Receive and handle inbound calls from customers inquiring about market and NYMEX contract price differentials.
  • Provide support to Pricing Analyst as a backup to nightly price send as needed.
  • Establish consultative relationship with customers through knowledge of NYMEX and energy markets and world conditions impacting energy prices.
  • Consult with customers on forward NYMEX purchases and specific risk management NavDesk offers.
  • Request execution of customer's NYMEX contract purchases through the internal Risk Management trade desk.
Your Skills:
  • Strong ability to work as part of a team and independently, network, and build relationships.
  • Excellent interpersonal and communication skills; both in person and over the phone.
  • Very strong analytical and problem-solving skills; with keen outside the box thinking.
  • Curious mindset invested in understanding workflows, roles, business lines, etc.
  • Continuous improvement mindset.
  • Strong written, verbal communication, and presentation skills.
Your Experience:
  • 2+ years of experience working as an Analyst and/or Sales experience
  • Excellent knowledge of MS Office: Word, Excel, PowerPoint (create, populate, update)


Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that's created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone's responsibility.

Job Requirements - Work Experience
Business, Customer Service, Sales

Job Requirements - Education
Bachelors: Business Administration