Patient Services Representative

1 month ago

Lawrence, United States Northeast Dermatology Associates Full time

SUMMARY:As a Patient Services Representative I / Call Center Rep, you will be responsible for patient registration, scheduling and triaging clinical calls for multiple practices and facilities. This position is based out of our Call Center in Lawrence, MA.Schedule: Full Time Position / Monday - Friday from 9 AM - 5 PMCompensation: $20 x hr paid biweekly + comprehensive benefits package including PTO, personal/sick time, medical/dental/vision insurances, 401K match, etc..ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodations.Greets patients, registering and scheduling as appropriate.Triages and routes clinical calls as appropriate.Assists patients with necessary paperwork as needed.Maintains work area and lobby in neat and orderly manner.Escalates questions/issues to appropriate resources as needed.Meets department productivity standards.Maintains an understanding of billing information to assist providers and medical staff.Maintains an understanding of services provided by Practitioner and location.Enters referral information as appropriate.Files and pulls medical charts as needed.Regular and reliable attendance.Perform other duties as assigned.EXPERIENCE / EDUCATION:High school diploma or equivalent0-1-year customer services experience in a call center, healthcare, or retail environment.Ability to ask patients for payment at the Time of ServiceMedical appointment scheduling and medical insurance experience required.Computer savvy with ability to navigate between multiple systems simultaneously. Proficiency in Microsoft Office Applications.PHYSICAL AND MENTAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle or fell objects, tools, or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift, push, pull and/or move up to 20 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.WORK ENVIRONMENT AND TRAVEL REQUIREMENTS:Works in well-lit, ventilated and climate-controlled office environment with routine office equipment; some equipment has moving mechanical parts.Noise level in the work environment is typical for an office and/or medical clinic environment.

  • Patient Service Representative

    5 months ago

    Lawrence, United States Greater Lawrence Family Health Center Full time

    Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal...

  • Patient Service Representative

    6 months ago

    Lawrence, United States Greater Lawrence Family Health Center Full time

    Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal...

  • Patient Service Representative

    1 month ago

    Lawrence, Kansas, United States Heartland Community Health Center Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Heartland Community Health Center. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our clinical staff.Key ResponsibilitiesWelcome patients and visitors with a warm...

  • Patient Service Representative

    5 months ago

    Lawrence, United States Greater Lawrence Family Health Center Full time

    Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal...

  • Patient Services Supervisor

    2 months ago

    Lawrence, United States Greater Lawrence Family Health Center Full time

    GLFHC is seeking a bilingual (English/ Spanish) Patient Service Representative Supervisor to join our team. The Patient Service Representative Supervisor is responsible for supervision of daily operational tasks of the Patient Service Representatives Patient Services, Supervisor, Patient, Operations, Healthcare, Representative

  • Patient Service Representative

    4 weeks ago

    Lawrence, Massachusetts, United States Greater Lawrence Family Health Center Full time

    Job Summary: We are seeking a bilingual Patient Service Representative to join our team at the Greater Lawrence Family Health Center.About the Role: As a Patient Service Representative, you will be responsible for performing all functions necessary to make patients ready for the clinical part of their visit, including resolving any insurance or financial...

  • Customer Service Representative PARTTIME Lawrence

    4 weeks ago

    Lawrence, Massachusetts, United States HeiTech Services, Inc. Full time

    As a PART-TIME Customer Service Representative, you will be responsible for supporting the mission of a government program located in your state.The Customer Service Representative works as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations.PART-TIME employees...

  • Customer Service Representative

    4 weeks ago

    Lawrence, Massachusetts, United States U-Haul Full time

    Customer Service Representative Job DescriptionAre you a people person looking for a career in customer service? U-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their...

  • Customer Service Representative

    4 weeks ago

    Lawrence, Massachusetts, United States LoanMax Title Loans Full time

    We are seeking a motivated and dependable Customer Service Representative to join our team at LoanMax Title Loans. As a key member of our staff, you will be responsible for providing superior customer service, loan processing, cash handling, and collection calls.Our company is committed to helping customers get the hassle-free cash they need. We pride...

  • Customer Service Representative

    1 month ago

    Lawrence, United States U-Haul Full time

    Location: 375 Broadway Rte 28, Lawrence, Massachusetts 01841 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative II Phones

    4 weeks ago

    Lawrence, Massachusetts, United States SaviLinx Full time

    Job Title: Customer Service Representative II PhonesJob Summary: We are seeking a highly skilled Customer Service Representative II Phones to provide exceptional customer service in a contact/call center/help desk environment.Key Responsibilities:Coordinates claims electronically and via telephone.Handles eligibility inquiries and all lines of business.Meets...

  • Floating Customer Service Representative

    3 weeks ago

    Lawrence, United States LoanMax Title Loans Full time

    LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary.LoanMax...

  • Customer Service Representative

    1 month ago

    Lawrence, Kansas, United States Pinnacle Propane Full time

    Job SummaryPinnacle Propane is seeking a highly skilled Customer Care Representative to join our team. As a key member of our front office, you will be responsible for handling day-to-day customer inquiries and providing exceptional service to our customers.Key Responsibilities:Answering customer calls and resolving inquiries in a timely and professional...

  • Member Services Representative

    2 months ago

    Lawrence, United States Crunch Fitness Full time

    Description The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The MSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members. Position RequirementsExpectations Greet all members & guests with...

  • Customer Service Representative

    2 months ago

    Lawrence, United States MAXIMUS Full time

    Ready to do something greater? Maximus plays a critical role in helping governments achieve their goals by providing essential services to the most vulnerable citizens in the communities we serve. Our people make Maximus. Now Hiring Customer Service Representatives! Customer Service Representatives (CSRs) at Maximus make an impact every day by delivering...

  • Customer Service Representative

    2 months ago

    Lawrence, United States MAXIMUS Full time

    Ready to do something greater? Maximus plays a critical role in helping governments achieve their goals by providing essential services to the most vulnerable citizens in the communities we serve. Our people make Maximus. Now Hiring Customer Service Representatives! Customer Service Representatives (CSRs) at Maximus make an impact every day by delivering...

  • Customer Service Representative

    4 weeks ago

    Lawrence, Kansas, United States MAXIMUS Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at MAXIMUS. As a Customer Service Representative, you will provide exceptional customer care to individuals navigating complex healthcare plans.Key Responsibilities:Provide customer service via multiple channels, including phone, email, and web chat.Use computerized...

  • Customer Service Representative

    2 months ago

    Lawrence, United States Maximus Full time

    Job DescriptionJob DescriptionReady to do something greater?Maximus plays a critical role in helping governments achieve their goals by providing essential services to the most vulnerable citizens in the communities we serve. Our people make Maximus.Now Hiring Customer Service Representatives!Customer Service Representatives (CSRs) at Maximus make an impact...

  • Customer Service Representative – Healthcare

    2 months ago

    Lawrence, United States Maximus Full time

    Ready to do something greater? Maximus plays a critical role in helping governments achieve their goals by providing essential services to the most vulnerable citizens in the communities we serve. Our people make Maximus. Now Hiring Customer Service Representatives! Customer Service Representatives (CSRs) at Maximus make an impact every day by delivering...

  • Customer Service Representative

    3 weeks ago

    Lawrence, Kansas, United States MAXIMUS Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at MAXIMUS. In this role, you will provide exceptional customer service to our clients, ensuring that their needs are met and their concerns are addressed in a timely and professional manner.Key Responsibilities:Provide customer service via multiple channels, including...