Patient Services Representative

2 weeks ago

Lawrence, United States Northeast Dermatology Associates Full time

SUMMARY:As a Patient Services Representative I / Call Center Rep, you will be responsible for patient registration, scheduling and triaging clinical calls for multiple practices and facilities. This position is based out of our Call Center in Lawrence, MA.Schedule: Full Time Position / Monday - Friday from 9 AM - 5 PMCompensation: $20 x hr paid biweekly + comprehensive benefits package including PTO, personal/sick time, medical/dental/vision insurances, 401K match, etc..ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodations.Greets patients, registering and scheduling as appropriate.Triages and routes clinical calls as appropriate.Assists patients with necessary paperwork as needed.Maintains work area and lobby in neat and orderly manner.Escalates questions/issues to appropriate resources as needed.Meets department productivity standards.Maintains an understanding of billing information to assist providers and medical staff.Maintains an understanding of services provided by Practitioner and location.Enters referral information as appropriate.Files and pulls medical charts as needed.Regular and reliable attendance.Perform other duties as assigned.EXPERIENCE / EDUCATION:High school diploma or equivalent0-1-year customer services experience in a call center, healthcare, or retail environment.Ability to ask patients for payment at the Time of ServiceMedical appointment scheduling and medical insurance experience required.Computer savvy with ability to navigate between multiple systems simultaneously. Proficiency in Microsoft Office Applications.PHYSICAL AND MENTAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle or fell objects, tools, or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift, push, pull and/or move up to 20 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.WORK ENVIRONMENT AND TRAVEL REQUIREMENTS:Works in well-lit, ventilated and climate-controlled office environment with routine office equipment; some equipment has moving mechanical parts.Noise level in the work environment is typical for an office and/or medical clinic environment.

  • Patient Service Representative

    4 weeks ago

    Lawrence, Kansas, United States Greater Lawrence Family Health Center Full time

    Job Title: Patient Service RepresentativeAt the Greater Lawrence Family Health Center, we are seeking a highly skilled and compassionate Patient Service Representative to join our team. As a Patient Service Representative, you will play a vital role in ensuring that our patients receive the highest quality care and service.Key Responsibilities:Perform...

  • Patient Service Representative

    2 weeks ago

    Lawrence, Massachusetts, United States Greater Lawrence Family Health Center Full time

    Job Title: Patient Service RepresentativeAt the Greater Lawrence Family Health Center, we are seeking a highly skilled and bilingual Patient Service Representative to join our team.The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have a strong attention to detail. As a Patient Service...

  • Patient Service Representative

    5 days ago

    Lawrence, Kansas, United States Heartland Community Health Center Full time

    Job DescriptionJob Title: Patient Service RepresentativeJob Summary:We are seeking a highly skilled Patient Service Representative to join our team at Heartland Community Health Center. As a Patient Service Representative, you will be responsible for providing exceptional customer service to patients over the phone, answering inquiries, scheduling...

  • Patient Service Representative

    4 months ago

    Lawrence, United States Greater Lawrence Family Health Center Full time

    Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal...

  • Patient Service Representative

    5 months ago

    Lawrence, United States Greater Lawrence Family Health Center Full time

    Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal...

  • Patient Service Representative

    2 weeks ago

    Lawrence, Kansas, United States Heartland Community Health Center Full time

    Job Title: Patient Service RepresentativeAt Heartland Community Health Center, we are seeking a highly skilled and compassionate Patient Service Representative to join our team. As a key member of our call center, you will be responsible for providing exceptional customer service to patients over the phone, ensuring a positive experience and effective...

  • Patient Service Representative

    4 weeks ago

    Lawrence, Kansas, United States Heartland Community Health Center Full time

    Job Title: Call Center Patient Service RepresentativeAt Heartland Community Health Center, we are seeking a highly skilled and compassionate Call Center Patient Service Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional customer service to patients over the phone, ensuring a positive...

  • Patient Service Representative

    3 weeks ago

    Lawrence, Kansas, United States Heartland Community Health Center Full time

    Job Title: Patient Service RepresentativeAt Heartland Community Health Center, we are seeking a highly skilled and compassionate Patient Service Representative to join our team. As a key member of our call center, you will be responsible for providing exceptional customer service to patients over the phone, ensuring a positive experience and effective...

  • Patient Service Representative

    1 week ago

    Lawrence, Kansas, United States Heartland Community Health Center Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Heartland Community Health Center. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our clinical staff.Key ResponsibilitiesWelcome patients and visitors with a warm...

  • Patient Service Representative

    5 months ago

    Lawrence, United States Greater Lawrence Family Health Center Full time

    Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal...

  • Patient Services Supervisor

    1 month ago

    Lawrence, United States Greater Lawrence Family Health Center Full time

    GLFHC is seeking a bilingual (English/ Spanish) Patient Service Representative Supervisor to join our team. The Patient Service Representative Supervisor is responsible for supervision of daily operational tasks of the Patient Service Representatives Patient Services, Supervisor, Patient, Operations, Healthcare, Representative

  • Patient Services Supervisor

    4 weeks ago

    Lawrence, Massachusetts, United States Greater Lawrence Family Health Center Full time

    Job Title: Patient Services SupervisorGreater Lawrence Family Health Center is seeking a bilingual (English/Spanish) Patient Service Representative Supervisor to oversee the daily operational tasks of the Patient Service Representatives. The Patient Service Representative Supervisor is responsible for supervising the Patient Service Representatives, ensuring...

  • Patient Service Coordinator

    3 weeks ago

    Lawrence, Massachusetts, United States Greater Lawrence Family Health Center Full time

    Join Our Team as a Patient Service RepresentativeAt the Greater Lawrence Family Health Center, we are seeking a highly skilled and bilingual Patient Service Representative to join our team. As a Patient Service Representative, you will play a vital role in ensuring that our patients receive the highest quality care by performing various administrative...

  • Patient Access Representative

    6 months ago

    Lawrence, United States Lawrence General Hospital Full time

    As the Patient Access Representative, you will perform all tasks related to pre-registration and registration of patients in an efficient, accurate and professional manner to ensure that the patient, physician and hospital needs are met. Duties and R Patient Access, Representative, Patient, Healthcare, Registration

  • Patient Service Representative

    2 weeks ago

    Lawrence, Kansas, United States Heartland Community Health Center Full time

    Job SummaryWe are seeking a highly organized and customer-focused Patient Service Representative to join our team at Heartland Community Health Center. In this role, you will be responsible for providing exceptional patient care and administrative support to our clinical staff.Key ResponsibilitiesWelcome patients and visitors, answering inquiries and...

  • Lead Patient Service Representative

    1 month ago

    Lawrence, Kansas, United States Heartland Health Full time

    Job Title:Lead Patient Service Representative - Family Medicine PracticeJob Summary:The Lead Patient Service Representative assists the Clinic Manager in supervising PSR staff, serving as a direct contact for questions and concerns, and performing all PSR duties, including patient scheduling, check-in and check-out, insurance verification, addressing patient...

  • Patient Service Representative

    4 days ago

    Lawrence, Massachusetts, United States Greater Lawrence Family Health Center Full time

    Job Summary: We are seeking a bilingual Patient Service Representative to join our team at the Greater Lawrence Family Health Center.About the Role: As a Patient Service Representative, you will be responsible for performing all functions necessary to make patients ready for the clinical part of their visit, including resolving any insurance or financial...

  • Customer Service Representative

    2 weeks ago

    Lawrence, Kansas, United States HeiTech Services, Inc. Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at HeiTech Services, Inc. As a key member of our team, you will play a critical role in supporting the mission of a government program located in your state.Key ResponsibilitiesComplete biometrics registration for applicants seeking legal...

  • Patient Service Coordinator

    4 weeks ago

    Lawrence, Kansas, United States Complete Staffing Solutions Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Complete Staffing Solutions.The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong understanding of medical terminology.This is a full-time position with opportunities for...

  • Patient Service Coordinator

    4 weeks ago

    Lawrence, Kansas, United States Complete Staffing Solutions Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Complete Staffing Solutions.The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong understanding of medical terminology.This is a full-time position with opportunities for...