Patient Service Representative
2 months ago
**Patient Service Representative - Medical Center**
at Nationwide Vision Phoenix **Job Title:** Patient Service Representative
Medical, Vision, Dental
401k + Employer Matching
Paid Training Opportunities
**Summary**
The Patient Service Representative is responsible for the office clerical tasks such as answering phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. This position will be in our Phoenix Medical Center, focusing on Ophthalmology.
**Essential Functions**
Welcomes and greets all patients and visitors, in person or over the phones. Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette. Responds to patients, prospective patients, and visitor inquiries in a courteous manner. Responsible for keeping the reception area clean and organized. 10 Registers new patients and updates existing patient demographics by collecting patient detailed patient information including personal and financial information. 10 Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff. Protects patient confidentiality by making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
**Supervisory Responsibility**
This position has no supervisory responsibilities.
**Other Duties**
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
**Education and Experience**
Previous office administration or receptionist experience or a minimum of one year work experience in a medical office setting. Telephone etiquette, customer service, basic word and excel programs, time management, multi-tasking, organization, scheduling. High school diploma or GED equivalent. Strong customer service. PC proficient. Must be able to stand/walk/sit for increments of 4 hours or more.
**Work Environment**
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopier, filing cabinets, and fax machines.
**Physical Demands**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hand to finger, handle or feel; and reach with hands and arms. Must be able to move and lift up to 20 pounds.
**Position Type and Hours of Work**
This is a full-time position. Days and hours of work varies, must be able to work weekends.
**Travel**
This position is expected to travel less than 5%.
**Reports to:** Optical Manager
**Classification:** Full Time/Non-Exempt
**Schedule:** Varies
-
Patient Service Representative
2 months ago
Phoenix, United States Psdermgroup Full timePhoenix Surgical Dermatology Group, LLC Patient Services Representative Phoenix, AZ·Full time Apply for Patient Services Representative We are looking for a highly motivated, enthusiastic Patient Services Representative (PSR). Strong communication skills, flexibility, attention to detail, friendly demeanor, and a willingness to learn is a must. Willingness...
-
Patient Service Representative
2 months ago
Phoenix, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...
-
Patient Services Representative
2 months ago
Phoenix, United States Dignity Health Full timeDignity Health starts out with one goal at our core - Excellent care, delivered with compassion, for all in need. Working with Dignity Health provides employees with the opportunity to positively affect the health and well-being of entire communities Patient Services, Representative, Customer Service, Patient, Healthcare, Patient Access
-
Patient Services Representative
3 weeks ago
Phoenix, United States Women's Health Arizona Full timeJob Type Full-timeDescriptionThe Patient Service Representative will be responsible for greeting patients, scheduling appointments, verifying insurance information, and assisting with administrative tasks to ensure a positive patient experience. The ideal candidate will have excellent communication skills, attention to detail, and a passion for providing...
-
Patient Service Representative
3 weeks ago
Phoenix, United States Medix Full timeWe are seeking a dedicated Patient Service Representative (PSR) to join our team at our Phoenix location. This role is essential in ensuring a seamless and positive experience for our patients. Key Responsibilities * Efficiently manage the check-in and check-out process, ensuring accuracy and a welcoming experience. * Schedule patient appointments with...
-
Patient Services Representative
6 days ago
Phoenix, United States TEKsystems Careers Full time*Description:* Patient Service Representative 1.1 Schedule and register patient appointments and/or provide information for other requests (e.g., addresses/directions, phone numbers, hours of operations, other departments, such as billing, etc.). Process all phone, fax, email, and other communication channel requests with an emphasis on efficiency and...
-
Patient Services Representative
4 weeks ago
Phoenix, United States Women's Health Arizona Full timeJob Type Full-time Description The Patient Service Representative will be responsible for greeting patients, scheduling appointments, verifying insurance information, and assisting with administrative tasks to ensure a positive patient experience. The ideal candidate will have excellent communication skills, attention to detail, and a passion for providing...
-
Patient Service Representative- Optometry
2 months ago
Phoenix, United States Carle Health Full time** Job Details** **Patient Service Representative- Optometry** **Department:** Ophthalmology/Optometry - CPG **Usual Schedule:** M - F 8AM - 5PM **Entity:** Carle Foundation **On Call Requirements:** NONE **Job Category:** Clerical/Admin **Work Location:** Outpatient Svcs at The Fields **Employment Type:** Full - Time **Nursing Specialty:** **Job Post ID:**...
-
Phoenix, United States Dignity Health Full timeThe Patient Services Representative Medical Assistant (Remote) position for the Dignity Health Medical Group offers a unique opportunity to contribute to patient care from a distance. In this role, you will be the first point of contact for patients, Medical Assistant, Patient Services, Medical, Representative, Assistant, Patient
-
Patient Services Representative
6 days ago
Phoenix, AZ, United States TEKsystems Careers Full time*Description:* Patient Service Representative 1.1 Schedule and register patient appointments and/or provide information for other requests (e.g., addresses/directions, phone numbers, hours of operations, other departments, such as billing, etc.). Process all phone, fax, email, and other communication channel requests with an emphasis on efficiency and...
-
Patient Services Representative
5 days ago
Phoenix, Arizona, United States CommonSpirit Health Full timeOverview:CommonSpirit Health is a leading healthcare organization dedicated to providing comprehensive health, social, and support services. Our mission is to serve the community with compassion and excellence. With a rich history and a commitment to quality care, we strive to be a trusted destination for patients seeking advanced medical treatment. Our...
-
Patient Services Representative
5 days ago
Phoenix, Arizona, United States Mountain Park Health Center Full timeThis role involves delivering exceptional client support within a healthcare setting while ensuring accurate patient information management. The Patient Services Representative (PSR) is also tasked with scheduling patient appointments, processing payments, and executing various cashiering duties.Key Responsibilities:Maintains and updates patient records,...
-
Patient Services Representative
5 days ago
Phoenix, Arizona, United States Dignity Health Full timeWelcome to Dignity HealthBecome a valued member of Dignity Health, where we are committed to delivering outstanding healthcare services. Our organization is renowned for its dedication to patient care, and we invite you to join our mission in making a positive impact on the lives of our community.Position OverviewPatient Access SpecialistFacilitate the...
-
Phoenix, United States CommonSpirit Health Full timeOverview: Hello humankindness Dignity Health Medical Group is the employed physician group of Dignity Health Arizona. Dignity Health Medical Group (DHMG) employs approximately 200 providers and 500 support staff that cover a wide variety of specialties. The medical group has had tremendous success over the past few years and now provides more than 73...
-
Patient Access Representative
2 days ago
Phoenix, Arizona, United States Optum Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Optum. As a Patient Access Representative, you will play a critical role in ensuring the smooth and efficient registration process for patients, while providing exceptional customer service and support.Key ResponsibilitiesCommunicate directly with patients and/or...
-
Patient Services Representative
7 days ago
Phoenix, AZ, United States TEKsystems Full timeDescription:Patient Service Representative1.1 Schedule and register patient appointments and/or provide information for other requests (e.g., addresses/directions,phone numbers, hours of operations, other departments, such as billing, etc.). Process all phone, fax, email, and othercommunication channel requests with an emphasis on efficiency and accuracy.1.2...
-
Patient Services Representative
2 hours ago
Phoenix, Arizona, United States Desert Ridge Family Physicians Full timeJob OverviewDesert Ridge Family Physicians is seeking a committed professional to become part of their front office team. The successful candidate will exhibit a high level of professionalism, dependability, and a strong focus on customer service.Key Responsibilities:Manage incoming calls and inquiriesSchedule appointments efficientlyFacilitate patient...
-
Patient Service Representative Float
1 month ago
Phoenix, United States Solis Mammography Full timePatient Service Representative Looking to elevate your career? Join us! Location: Phoenix, Chandler, Glendale, and Paradise Valley, AZ Hours: 36 hours weekly; Monday - Friday 8am - 5pm MDT and Saturdays Must be willing to drive to all locations and have Saturday availability Here is what you will need: High School diploma; Two years of healthcare...
-
Client Service Representative
2 days ago
Phoenix, Arizona, United States Jewish Family & Children's Service Full timeJob SummaryWe are seeking a highly organized and detail-oriented Client Service Representative to join our team at Jewish Family & Children's Service. As a Client Service Representative, you will be the first point of contact for clients and will be responsible for providing exceptional customer service, coordinating services, and maintaining accurate...
-
Client Service Representative
6 hours ago
Phoenix, Arizona, United States Jewish Family & Children's Service Full timeJob SummaryWe are seeking a highly organized and detail-oriented Client Service Representative to join our team at Jewish Family & Children's Service. As a Client Service Representative, you will be the first point of contact for clients and will be responsible for providing exceptional customer service, coordinating services, and maintaining accurate...