Patient Service Representative

2 months ago


Phoenix, United States Psdermgroup Full time

Phoenix Surgical Dermatology Group, LLC

Patient Services Representative

Phoenix, AZ·Full time

Apply for Patient Services Representative

We are looking for a highly motivated, enthusiastic Patient Services Representative (PSR). Strong communication skills, flexibility, attention to detail, friendly demeanor, and a willingness to learn is a must. Willingness to receive feedback is also crucial to the role. Bilingual Spanish is preferred. Experience in dermatology is ideal, but not required Description

Job Description: We are seeking individuals who are hungry, humble, and smart to join our team. As the first and last person patients see, you will play a crucial role in creating a positive experience for everyone who walks through our doors. Responsibilities include answering and directing phone calls, scheduling appointments, greeting patients, assisting with check-in/check-out, appointment scheduling/confirmation, answering patient questions, eligibility verification, updating databases, collecting payments, sorting mail, and providing support in any other capacity needed at the office. We are looking for team players who are pleasant to be around and dedicated to providing excellent customer service.

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