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Deputy Center Director for Operations

4 months ago

Riverdale, United States Centers for Medicare and Medicaid Services Full time

Duties

Provides executive leadership and direction in the development and implementation of the Agency's healthcare and long-term care quality

programs, and provides strategic direction for the Agency, the states, and quality improvement partners.

Provides executive leadership for the overall operations of the Center's quality reporting and payment programs.

Plans and coordinates the operation of the Center to marshal available staff, budgetary, financial, and other resources to accomplish program missions.

Provides executive leadership and direction on complex and sensitive assignments involving operational policies and procedures pertaining to efforts to improve the efficiency of information technology operations within the Agency.

Serves as a principal advisor to the agency's leadership and administrative councils on matters pertaining to the operations of the Center.

Requirements Conditions of Employment

U.S. Citizenship required.

Background and/or Security Investigation required.

One year SES probationary period required.

The Ethics in Government Act, PL 95-521 requires the applicant selected for this position to submit a financial disclosure statement, SF-278, prior to assuming the SES position, annually, and upon termination of employment.

Status applicants must submit a copy of their most recent SF-50, Notification of Personnel Action, which verifies status.

All initial appointments to an SES position are contingent on approval from OPM's Qualifications Review Board unless the selectee has successfully participated in an OPM approved SES Candidate Development Program.

All male applicants born after December 31, 1959, must have registered for the selective service. You will be required to sign a statement certifying his registration, or the applicant must demonstrate exempt status under the Selective Service Law.

Only experience obtained by the closing date of this announcement will be considered.

Qualifications

All competitive candidates for SES positions with the Federal Government must demonstrate leadership experience indicative of senior executive level management capability. To meet the minimum qualification requirements for this position, you must show in your resume that you possess the Fundamental Competencies, five Executive Core Qualifications, and the Professional/Technical Qualifications listed below. Evidence of this experience must be incorporated into your five page resume. Separate narratives for the Executive Core Qualifications and/or Professional/Technical Qualifications will not be accepted or considered. Typically, experience of this nature is gained at or above the GS-15 grade level in the Federal service, or its equivalent with state or local government, the private sector, or nongovernmental organizations.

Fundamental Competencies:

Interpersonal Skills, Oral Communication, Integrity/Honesty, Written Communication, Continual Learning, and Public Service Motivation.

Executive Core Qualifications (ECQs)

Leading Change:

The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.

Leading People:

The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.

Results Driven:

The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.

Business Acumen:

The ability to manage human, financial, and information resources strategically.

Building Coalitions:

The ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.

Professional/Technical Qualifications (PTQs)

This position also requires that you possess PTQs that represent the knowledge, skills, and abilities essential for success in this role. Your resume must include the following PTQs.

Demonstrated experience in overseeing operational activities such as the development, interpretation, and application of specific laws, regulations, and policies that directly govern healthcare programs' financial operation and management.

Demonstrated experience indicative of an executive leadership role to provide direction for continuous improvement management activities of the Center and Agency, including program and operational process improvement, project risk identification and mitigation, and creative problem-solving.

Demonstrated knowledge and experience overseeing the development and implementation of program policies and operation of multiple health care Information Technology systems.

It is STRONGLY recommended that you visit the following Office of Personnel Management (OPM) webpage for more information regarding the Fundamental Competencies and ECQs.

If selected, you will be required to complete an ECQ package by drafting narratives for each of the ECQs for submission and certification by an OPM Qualifications Review Board (QRB) in order to be placed in this position. If you are currently serving in a career SES appointment, are eligible for reinstatement into the SES, or have successfully completed an SES Candidate Development Program approved by the Office of Personnel Management (OPM), you will not need to draft the ECQs.

Education

This job does not have an education qualification requirement.

Additional information

Salary for SES positions varies depending on qualifications. The annual salary range is found at the top of this announcement. The selectee for this position may be eligible for annual performance bonuses and performance-based pay adjustments.

Veteran's Preference does not apply to the SES.

Workplace Flexibility at CMS:

This position has a regular and recurring reporting requirement. However, CMS offers flexible working arrangements and allows employees the opportunity to participate in telework combined with alternative work schedules at the manager's discretion. This position may be authorized for telework. Information about CMS workplace flexibilities will be discussed during the interview process.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required Documents

All applicants are required to submit and/or complete the following documents to be considered for the position:

Resume that contains your full name, address and phone number, and does not exceed the five page limit;

Cover Letter (optional);

NOTE: THE USAJOBS RESUME TEMPLATE MAY RESULT IN A RESUME BEING LONGER THAN FIVE PAGES. PLEASE VERIFY PAGE LENGTH BEFORE SUBMISSION OF APPLICATION.

Applicants who are currently, or were previously, Federal employees must also submit:

An SF-50 showing your current or former civil service status; and

Proof of OPM Qualifications Review Board certification (OPM-approved SES Candidate Development Program graduates), if applicable.

NOTE: Documents submitted that are not listed in the Required Documents section of this announcement will not be considered or forwarded to the rating panel or selecting official.

How to Apply

The application process used to recruit for this position is the RESUME BASED method. Although applicants cannot address the ECQs or PTQs separately, evidence of each must be clearly demonstrated in the five-page resume and throughout the rest of the application package.

To be considered for this position, you must submit a complete application no later than 11:59 PM (Eastern Time) on the closing date of the announcement - 06/05/2024. If you fail to submit a complete application prior to the closing time, the application system will not allow you to finish. Requests for extensions will not be granted, so please begin the application process with enough time to finish before the deadline.

ALL APPLICANTS (including Commissioned Corps Officers): You must submit a resume (five-page maximum - resumes that exceed the five-page limit will not be considered). You may also submit an optional cover letter. Separate written narratives addressing the ECQs and PTQs will not be considered.

You must complete the online assessment questions. If your resume does not support the responses in your questionnaire, you may be rated "ineligible." We recommend that your resume emphasize your level of responsibilities, the scope and complexity of the programs managed, and your program accomplishments, including the results of your actions.

Your five page resume should include the following:

Job Information (Announcement number and title of job for which you are applying)

Personal Information (Full name, mailing address, work and home phone number and email addresses)

Education (College/University name, city and state, major, type and year of degree)

Work Experience (Job title (including series and grade, if Federal employment, duties and accomplishments, employer's name and address, start and end dates (month and year), hours per week, and salary)

Evidence of experience which addresses the five ECQs and the PTQs.

Other qualifications (Job-related training courses (title and year), skills, certifications and licenses, honors, awards, and special accomplishments).

It is important that your resume be complete and thorough. Please be sure to include and address all ECQs and PTQs in your resume. A sample five-page resume that incorporates the ECQs can be found in OPM's Guide to Senior Executive Service Qualifications:

Steps to submit a complete application:

You must have a USAJobs account and be logged in.

Once you are logged in and all of your application materials are ready, click the "Apply" button.

You will then be asked to upload your resume and optional cover letter. Additional documentation not listed in the Required Documents will not be considered.

Agency contact information

Adrienne Jackson

Email

Address

Center for Clinical Standards and Quality

7500 Security Blvd

Woodlawn, MD 21244

US

Next steps

You will receive an email informing you of the receipt of your application.

Applicants who are determined to be highly qualified by the SES rating panel will be referred to the selecting official for further consideration and possible interview, at which time you will be contacted.

All applicants will be notified of the outcome of their applications once a final selection is made.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

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