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Center Operations Director
2 months ago
At ChenMed, we're changing lives every day. For both our patients and our team members. We're unique, and we're looking for someone who is too.
The Center Operations Director is responsible for leading center operations, including center performance, scheduling optimization, patient experience, and center culture. This role requires a strong business acumen and acuity, with a data-driven mindset to inform decision-making.
Key Responsibilities:
- Patient Experience: Enhance the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction.
- Slot Utilization: Optimize the utilization of available appointment slots to maximize patient access and operational efficiency.
- Center Culture (Engagement): Cultivate a positive center culture that promotes team engagement and a collaborative working environment.
- Center Workforce Planning: Develop and execute effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands.
Requirements:
- BA/BS degree in Healthcare Administration, Business Administration, or a closely related discipline.
- A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment.
- A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment.
We're looking for a leader who can drive excellence in center operations and make a meaningful impact on our patients' lives. If you're up for the challenge, we'd love to hear from you.
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