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Director of Admissions Operations
2 months ago
We are seeking a highly skilled and experienced Director of Admissions Operations to join our team at RiverWoods Behavioral Health. The successful candidate will be responsible for driving the admissions process, developing and implementing revenue-generating strategies, and providing leadership to the Admissions Department.
Key Responsibilities- Provide leadership to the Admissions Department and cultivate a collaborative team environment.
- Assist in implementing the strategic plan of the business development and marketing department, focusing on admissions to our facility and directing potential clients to treatment.
- Lead quality management initiatives related to crisis triage, evaluation, intake, and admission to the facility.
- Assign and distribute scheduled evaluations, intake, or admissions based on request and hospital census.
- Conduct quality assurance and quality improvement programs for crisis triage, evaluation, intake, and admission services.
- Perform follow-up communication functions and generate recommendations for organizational leadership.
- Develop and implement program policies and procedures that guide the provision of services.
- Assist in hiring decisions for Admissions Department personnel, provide orientation, in-service, and continuing education programs for department staff and other internal positions responsible for crisis triage and/or evaluation services.
- Serve as a clinical liaison with referral sources.
- Work to improve efficiency and quality in delivering services within the department, responsible for developing and meeting departmental goals and objectives.
- Ensure and assist that the department is up-to-date on and compliant with new laws and regulations.
- Recruit, train, and supervise staff.
- Work with the Director in managing the finances of the department, prepare and monitor budgets, and ensure the department operates within allocated funds.
- Determine and implement admissions best-practices, promote the hospital, and maintain a satisfied patient base.
- Perform other functions and tasks as assigned.
- Bachelor's Degree, counselor certification, or nursing license required; Six plus years' experience in healthcare-related admissions with a Bachelor's degree.
- Master's Degree in a Human Services field preferred with three plus years' experience in healthcare-related admissions, CAC or CADC with a minimum of three years in the substance abuse treatment field.
- Two- three years of work experience in Management/Supervisor of Admissions in a substance abuse treatment facility preferred.
- LICENSES/DESIGNATIONS/CERTIFICATIONS: May require LCSW, LMHC by the state for this position or CAC/CADC, where required.
