Temporary Part-Time Collection and Chargeback Specialist

2 weeks ago


New York, United States LoveShackFancy Full time

Job Type

Part-time, Temporary

Description

ABOUT LOVESHACKFANCY

LoveShackFancy began in 2013 with a beach-to-ballroom hand-dyed halter dress that founder and creative director Rebecca Hessel Cohen made for her bridal party. Over time, that one article of clothing, created to celebrate love, has turned into a world filled with all things romantic, dreamy and drenched in optimism - from clothing to tabletop, bedding, swim, ski, travel accessories, shoes and more.

KEY RESPONSIBILITIES

  • Daily processing/ scheduling of chargeback claims from major retailers.
  • Investigate and analyze dispute chargeback on Vendor portals.
  • Work closely with the Sales, Logistic team, and customers to resolve any discrepancies with chargebacks and ensure incorrect deductions are reversed
SKILLS, QUALITIES AND BEHAVIOURS
  • Apparel industry experience is a must
  • Experience with Major's vendor portals
  • Ability to communicate effectively (both written and verbal)
  • Proficient in Excel

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