Current jobs related to Customer Service Representative - Valhalla - ConsultNet Technology Services and Solutions
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Customer Service Representative
14 hours ago
Valhalla, New York, United States WMC Health Network Full timeThe Customer Service Representative is responsible for managing the day-to-day operations of the call center. This role involves resolving patient concerns and inquiries related to hospital and physician bills. The representative will work closely with the Directors of Patient Relations to resolve complex patient complaints involving quality of care...
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Customer Service Representative
3 weeks ago
Valhalla, New York, United States Julie Bouchet-Horwitz Full timeJob OpportunityWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at the New York Milk Bank in Valhalla, NY.Key Responsibilities:Provide exceptional customer service to hospitals and families via phone and emailPack and ship orders of donor milk with accuracy and efficiencyWork collaboratively with the team...
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Customer Service Representative
2 weeks ago
Valhalla, New York, United States WMC Health Network Full timeThe Customer Service Associate plays a vital role in ensuring seamless patient interactions at WMC Health Network. This position is responsible for managing day-to-day call center operations, resolving patient concerns, and collaborating with Directors of Patient Relations to address complex quality of care issues.Key Responsibilities:Follow up and resolve...
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Customer Service Representative
2 weeks ago
Valhalla, New York, United States WMCHealth Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Service Associate to join our team at Good Samaritan Hospital. As a key member of our customer service team, you will be responsible for providing exceptional service to patients, families, and healthcare providers while resolving patient concerns and inquiries related to hospital and...
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Customer Service Representative
1 month ago
Valhalla, New York, United States WMC Health Network Full timeThe Customer Service Associate plays a vital role in ensuring seamless patient interactions at WMC Health Network. This position requires a high level of attention to detail and effective communication skills to resolve patient concerns and inquiries in a timely manner.Key Responsibilities:Resolve patient inquiries and complaints related to insurance...
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Customer Service Representative
1 month ago
Valhalla, New York, United States WMC Health Network Full timeJob SummaryThe Customer Service Associate plays a vital role in ensuring exceptional patient experiences at WMC Health Network. This position is responsible for managing the day-to-day operations of the call center, resolving patient concerns, and inquiries related to hospital and physician bills.Key ResponsibilitiesResolve patient inquiries and concerns in...
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Valhalla, United States Julie Bouchet-Horwitz Full timeJob OverviewWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at The New York Milk Bank in Valhalla, NY.Key Responsibilities:Provide exceptional customer service to hospitals and families via phone and emailPack and ship orders of donor milk with accuracy and efficiencyMaintain accurate records and assist...
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Senior Patient Service Representative
3 weeks ago
Valhalla, New York, United States WMCHealth Full timeJob SummaryThe Senior Patient Service Representative is a key member of our healthcare team, responsible for providing exceptional patient care and support. This role requires a high level of customer service skills, attention to detail, and the ability to work effectively in a fast-paced environment.ResponsibilitiesGreet patients and verify appointment...
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Patient Service Representative
2 weeks ago
Valhalla, New York, United States Westchester Medical Center Full timeJob Summary:A Patient Service Representative is responsible for providing exceptional patient care and support in a fast-paced medical office environment. This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a team setting.Responsibilities:Greets patients and families, verifies appointment...
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Patient Service Representative
5 days ago
Valhalla, United States Westchester Medical Center Full timeJob Summary: A Patient Service Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to management.Responsibilities:Greets...
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Senior Patient Service Representative
5 days ago
Valhalla, New York, United States WMC Health Full timeJob SummaryThe Senior Patient Service Representative is a key member of our team, responsible for providing exceptional patient care and support. This role requires a high level of customer service skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesGreets patients and verifies appointment...
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Patient Service Representative
3 weeks ago
Valhalla, United States WMCHealth Full timeJob Summary: A Patient Service Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to...
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Patient Service Representative
4 months ago
Valhalla, United States Westchester Medical Center Full timeJob Summary: A Patient Service Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to management. Responsibilities: ...
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Patient Service Representative
2 months ago
Valhalla, United States WMC Health Full timeJob Details: Job Summary: A Patient Service Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to management. ...
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Customer Service Associate
3 months ago
Valhalla, United States WMCHealth Full timeThe Customer Service Associate is responsible for managing the day-to-day processes of the call center. This position documents and resolves patient concerns and inquiries for the hospital and associated physician bills. In addition, this position will work closely with the Directors of Patient Relations on the resolution of complex patient complaints...
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Customer Service Associate
3 months ago
Valhalla, United States WMC Health Network Full timeThe Customer Service Associate is responsible for managing the day-to-day processes of the call center. This position documents and resolves patient concerns and inquiries for the hospital and associated physician bills. In addition, this position will work closely with the Directors of Patient Relations on the resolution of complex patient complaints...
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Sr Patient Service Rep
4 days ago
Valhalla, United States WMC Health Full timeJob Details:Job Summary: The Senior Patient Service Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to management....
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Sr Patient Service Rep
1 week ago
Valhalla, United States WMC Health Full timeJob Details: Job Summary: The Senior Patient Service Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to management....
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Patient Experience Representative
4 weeks ago
Valhalla, New York, United States Compass Group Careers Full timeJob Title: Patient AmbassadorAs a Patient Ambassador, you will serve as the primary representative of the Patient Experience Team for your respective unit. Your primary responsibility will be to successfully complete all assigned patient interviews and new admission visits.Key Responsibilities:Conduct new admission visits to all assigned units within the...
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Health Information Management Representative
1 month ago
Valhalla, New York, United States WMC Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented HIM Representative I to join our team at WMC Health. As an entry-level position, this role is responsible for performing clerical duties within the Health Information Management department.Key ResponsibilitiesRetrieve and manage medical records and documentation information from various...
Customer Service Representative
3 months ago
The Customer Care Coordinator will engage with our most valuable asset—our customers—by being a key member of our inbound phone support team. This role involves efficiently fielding incoming calls, providing top-notch service, handling inquiries, and resolving issues to enhance customer retention through product adoption and first-call resolution. Key responsibilities include fielding customer issues professionally and ensuring satisfaction on the first contact, accurately documenting interactions in Salesforce, and partnering with leadership and internal departments to advocate for customers. The coordinator must also possess in-depth product knowledge to offer proper support and training to users. Required skills include managing 35 calls a day with an average talk time of seven minutes or less, becoming a product expert, resolving issues on first contact, effectively managing tickets with detailed notes, and maintaining professionalism and thoroughness on all calls.
