Customer Service Representative

3 weeks ago


Valhalla, New York, United States Julie Bouchet-Horwitz Full time
Job Opportunity

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at the New York Milk Bank in Valhalla, NY.

Key Responsibilities:

  • Provide exceptional customer service to hospitals and families via phone and email
  • Pack and ship orders of donor milk with accuracy and efficiency
  • Work collaboratively with the team to ensure timely and safe dispensing of orders
  • Maintain accurate and up-to-date records
  • Assist with inventory management and freezer organization
  • Follow established procedures to ensure safe handling and storage of milk
  • Perform daily stocking and cleaning tasks

Requirements:

  • Excellent organizational, planning, and time management skills
  • Strong verbal and written communication skills
  • Proficiency in MAC OS X
  • Ability to lift 50 pounds

We are committed to providing a safe and supportive work environment.



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