Patient Service Representative
4 days ago
Job Summary: A Patient Service Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to management.Responsibilities:Greets arriving patients, verifies appointment information, and notifies nursing staff in accordance with policies and procedure. Registers new patients and assists them in completion of necessary forms.Verifies and updates current patient information (demographic, financial, and clinical) in the EMR system.Scans completed forms, identification, and insurance cards into patient documents folder.Schedules future appointments based on procedure type, time requirements, and provider schedules.Answer incoming phone calls and make outbound phone calls, gathering information to route appropriately. Utilize triage system for all patient care related calls, in accordance with triage procedures.Initiates, issues, and verifies patient referrals. Initiates and receives insurance authorization/pre-certifications as necessary.Accepts payments, issues receipts, and reconciles cash drawer daily.Monitor the patient flow from lobby to the exam room, making sure patients are seen in a timely manner. Communicate with patients if there are any delays/issues in patient care.Provide helpful assistance in anticipating and responding to the needs of all patients and family members. Remain calm under pressure and effectively deal with difficult people.Provides translation for non-English speaking patients, their families, and staff if bilingual. Create correspondence to patients who failed to keep appointments in accordance with policy and provider request.Accept and directs deliveries of medical/office supplies and mail.Perform general office duties, such as document preparation, scanning, mailing, and filing.Maintains a professional appearance and a clean, safe environment.Respects patients by recognizing their rights; maintaining confidentiality.Utilizes technology, including specialized software as applicable, to maximize productivity.Develops and maintains electronic files as necessary.Exhibits excellent interpersonal skills; provides customer service; assists other support staff as necessary; collaborates with all levels of internal leadership, management, and staff as well as outside clients, vendors, and other external parties.Other duties as assigned.Qualifications/Requirements:Experience: Minimum of one (1) year of customer service and/or medical office experience preferred.Education: High school diploma or equivalent required. Associates degree from an accredited institution preferred.Licenses / Certifications: Other: Bilingual (English/Spanish) candidates preferred, but not required. Proficiency in Microsoft Office (Outlook, Word, Excel, and Power Point).Special Requirements: Must be able to work various hours and cover various locations throughout the network based on business, practice and provider needs[KA1] .
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Patient Service Representative
2 weeks ago
Valhalla, New York, United States Westchester Medical Center Full timeJob Summary:A Patient Service Representative is responsible for providing exceptional patient care and support in a fast-paced medical office environment. This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a team setting.Responsibilities:Greets patients and families, verifies appointment...
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Senior Patient Service Representative
3 weeks ago
Valhalla, New York, United States WMCHealth Full timeJob SummaryThe Senior Patient Service Representative is a key member of our healthcare team, responsible for providing exceptional patient care and support. This role requires a high level of customer service skills, attention to detail, and the ability to work effectively in a fast-paced environment.ResponsibilitiesGreet patients and verify appointment...
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Patient Service Representative
3 weeks ago
Valhalla, United States WMCHealth Full timeJob Summary: A Patient Service Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to...
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Patient Service Representative
2 months ago
Valhalla, United States WMC Health Full timeJob Details: Job Summary: A Patient Service Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to management. ...
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Senior Patient Service Representative
5 days ago
Valhalla, New York, United States WMC Health Full timeJob SummaryThe Senior Patient Service Representative is a key member of our team, responsible for providing exceptional patient care and support. This role requires a high level of customer service skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesGreets patients and verifies appointment...
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Sr Patient Service Rep
4 days ago
Valhalla, United States WMC Health Full timeJob Details:Job Summary: The Senior Patient Service Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to management....
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Patient Experience Representative
4 weeks ago
Valhalla, New York, United States Compass Group Careers Full timeJob Title: Patient AmbassadorAs a Patient Ambassador, you will serve as the primary representative of the Patient Experience Team for your respective unit. Your primary responsibility will be to successfully complete all assigned patient interviews and new admission visits.Key Responsibilities:Conduct new admission visits to all assigned units within the...
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Sr Patient Service Rep
1 week ago
Valhalla, United States WMC Health Full timeJob Details: Job Summary: The Senior Patient Service Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to management....
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Patient Service Coordinator
2 weeks ago
Valhalla, New York, United States WMC Health Full timeJob SummaryA Patient Service Representative is responsible for delivering exceptional patient experiences through personalized service, effective communication, and timely resolution of patient needs. This role requires a high level of professionalism, attention to detail, and ability to work in a fast-paced environment.Key ResponsibilitiesGreet patients and...
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Patient Service Coordinator
4 weeks ago
Valhalla, United States Health Alliance Full timeJob SummaryA Patient Service Representative is responsible for providing exceptional patient care and support in a fast-paced medical office environment. This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a team setting.Key ResponsibilitiesGreet patients and families, verify appointment...
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Patient Service Coordinator
2 weeks ago
Valhalla, United States Health Alliance Full timeJob SummaryA Patient Service Representative is responsible for providing exceptional patient care and support in a fast-paced medical office environment. This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a team setting.Key ResponsibilitiesGreet patients and families, verify appointment...
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Customer Service Representative
12 hours ago
Valhalla, New York, United States WMC Health Network Full timeThe Customer Service Representative is responsible for managing the day-to-day operations of the call center. This role involves resolving patient concerns and inquiries related to hospital and physician bills. The representative will work closely with the Directors of Patient Relations to resolve complex patient complaints involving quality of care...
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Patient Access Representative
2 months ago
Valhalla, United States White Glove Placement Full timePatient Access Representative - Admitting Estimated Gross Weekly Wage $982LocationValhallaNY Shift8:30AM-5:00PM (8:30 AM - 5:00 PM) Start Date08/05/2024 Assignment Length52 weeks Job TypeTravel Job ID 51001438Minimum RequirementsBenefits Unmatched Job Opportunities: Access the largest, most reliable job database, updated in real-time to ensure you see the...
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Patient Access Representative
2 months ago
Valhalla, United States White Glove Placement Full timePatient Access Representative - Admitting Estimated Gross Weekly Wage $982 LocationValhallaNY Shift8:30AM-5:00PM (8:30 AM - 5:00 PM) Start Date08/05/2024 Assignment Length52 weeks Job TypeTravel Job ID 51001438 Minimum Requirements Benefits Unmatched Job Opportunities: Access the largest, most reliable job database, updated in real-time to ensure you...
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Customer Service Representative
3 weeks ago
Valhalla, New York, United States Julie Bouchet-Horwitz Full timeJob OpportunityWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at the New York Milk Bank in Valhalla, NY.Key Responsibilities:Provide exceptional customer service to hospitals and families via phone and emailPack and ship orders of donor milk with accuracy and efficiencyWork collaboratively with the team...
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Patient Service Coordinator
4 days ago
Valhalla, New York, United States Westchester Medical Center Full timeJob Summary:A Patient Service Coordinator is responsible for providing exceptional patient care and support in a fast-paced medical office environment. Key responsibilities include greeting patients, verifying appointment information, and notifying nursing staff as needed. The ideal candidate will possess excellent communication and interpersonal skills,...
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Patient Registration Specialist
4 weeks ago
Valhalla, United States Madison Approach Full timeJob SummaryMadison Approach is seeking a highly skilled Patient Registration Representative to join our team. As a key member of our healthcare team, you will be responsible for collecting patient demographics and insurance information, registering patients for medical treatment, and ensuring accurate and timely data entry.ResponsibilitiesCreate a positive...
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Patient Experience Representative
2 weeks ago
Valhalla, New York, United States Compass Group Careers Full timeJob Title: Patient AmbassadorAs a Patient Ambassador, you will play a vital role in enhancing the patient experience at Morrison Healthcare. Your primary responsibility will be to conduct new admission visits and ensure that all employees demonstrate exceptional hospitality and respect towards our patients and clients.Key Responsibilities:Conduct new...
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Patient Registration Specialist
4 weeks ago
Valhalla, New York, United States Madison Approach Full timeJob SummaryMadison Approach is seeking a skilled Patient Registration Representative to join our team. As a key member of our healthcare team, you will be responsible for collecting patient demographics and insurance information, ensuring accurate and timely data entry, and providing exceptional patient care.ResponsibilitiesCollect and verify patient...
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Customer Service Representative
2 weeks ago
Valhalla, New York, United States WMCHealth Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Service Associate to join our team at Good Samaritan Hospital. As a key member of our customer service team, you will be responsible for providing exceptional service to patients, families, and healthcare providers while resolving patient concerns and inquiries related to hospital and...
