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Cage Cashier
4 weeks ago
Location: Muckleshoot Casino Resort, 2402 Auburn Way S, Auburn, WA 98002, USA Competitive salary starting at $20.17/hour with discretionary performance bonuses 2x a year Fully paid medical, prescription drug, dental and vision coverage for you and competitive premiums for your dependents. Complimentary meals and covered team member parking. Employer-paid life insurance, long-term disability and accidental death and dismemberment coverage. Flexible Spending Account options for health care expenses. Variety of additional voluntary benefits and retirement plans. GET TO KNOW THE ROLE The Cage Cashier performs casino cashiering duties in accordance with casino policy, department procedures and regulatory internal control provisions. Performs a high volume of monetary transactions for our guests and internal team members in a friendly, accurate and timely manner. WHAT YOU’LL DO Be the face of MCR for new hires and team members; exemplify MCR’s values and set a great example by always demonstrating excellent guest service and professionalism. Practice, support and promote the mission, vision and values of Muckleshoot Casino Resort (MCR). Accurately and expediently perform cash, coin, chip, ticket, credit card, debit card, traveler’s checks and personal checks cashing transactions, following regulatory, departmental and Company Policies and Procedures. Prepare window bank reconciliation and accounting related documents. Provide chip/change floor service to poker room as required. Responsible for enrolling new guests in the Players Club, printing club cards, and maintaining guest information for both new and current Players Club members, assuring the highest standards of data entry into the Players Club database. Maintain compliance with established standard operating procedures within the guidelines of the Casino and Department Internal Controls by accurately preparing all paperwork, ensuring that it is legible and filled out correctly with all required documentation, including signatures and time stamps. Promote positive guest service for both internal and external guests. Keep up to date on all casino promotions and events for our guests. Maintain a clean, safe, and hazard-free work environment within their area of responsibility. Create, maintain, and facilitate a positive and safe work environment; promote positive team member relations and reports issues to appropriate personnel. Perform other duties as assigned. WHAT YOU’LL BRING One (1) year of cash handling experience in a fast paced, high volume environment. Gaming industry experience preferred. HOW YOU’LL BE SUCCESSFUL Ability to demonstrate excellent Guest service skills. Skilled and proficient in mathematics and ten-key. Ability to become proficient in all required, specialized computer programs and systems. Ability to perform tasks with attention to detail and accuracy while handling all monetary transactions in accordance with Cage procedure and internal controls. Ability to maintain accurate records. Ability to follow oral and written instructions and effectively communicate both orally and in writing. Ability to read, write, and communicate in English. Ability to perform repetitious work with accuracy and speed. Ability to handle high pressure multiple duties professionally and effectively in a fast-paced work environment, while adhering to strict Cage Procedures and Internal Controls. Ability to present a neat, clean, and professional appearance. WHAT TO EXPECT Availability: Ability to work different shifts, holidays, weekends, and nights to support a 24/7 operation. Physical: Ability to maneuver in all areas of casino, ascent/descent from stairs, frequent standing, walking, sitting, reaching, stooping, kneeling, or crouching, and/or prolonged periods of time focusing on tasks. Ability to lift at least 25 lbs. May regularly need to lift/move, push or pull up material or boxes necessary to the job function, with or without assistance. Environment: Exposure to environmental tobacco smoke (ETS) while working and traversing on the gaming floor. Genuine & Pride: As a Team Member, your authentic character and pride in representing the Muckleshoot name go beyond job titles. This is not just about what's described in your role, but also about taking collective ownership of our environment. Guest-Centered Hospitality: Muckleshoot Casino Resort focuses on offering personalized and welcoming experiences highlighting hospitality over basic services, emphasizing on genuine connections and thoughtful recommendations. Muckleshoot Casino Resort is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. #J-18808-Ljbffr
