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Director, Gift Processing
2 months ago
The Director of Gift Processing is a leadership position responsible for directing the acceptance, accurate and timely deposit, processing, and preparation of official documentation for all philanthropic gifts to George Washington University. This role leads a team and ensures that all documentation is present and correct before processing, and authorizes the creation, modification, and closure of fund accounts for philanthropic gifts as appropriate.
Key Responsibilities- Maintains the integrity of gift records and oversees staff to accurately document the donor's intended gift designation, ensuring data is collected and preserved to support development activities.
- Ensures compliance with all gift processing policies and governing regulations regarding gift acceptance, the processing and receipting of charitable gifts, and ensures that gift procedures and policies are up to date and meet industry best practices.
- Works closely with the Office of the University Controller, the Financial Operations departments, and finance staff across the university to ensure overall integrity of the university's fiscal activities through policy compliance and strong internal controls.
- Collaborates across the university and with internal stakeholders to lead upgrades, enhancements, and the setup of targeted solutions for gift processing, such as merchant processing, digital wallets, caging, and cashiering.
- Responds to specific donor/departmental requests where necessary.
- Maintains effective customer service policies and procedures.
- Recommends and implements enhancements to processes to increase accuracy, efficiency, and effectiveness while maintaining appropriate internal controls.
- Qualified candidates will hold a Bachelor's degree in an appropriate area of specialization plus 8 years of relevant professional experience, or, a Master's degree or higher in a relevant area of study plus 6 years of relevant professional experience.
- Bachelor's degree preferably in Business or Accounting.
- Two or more years of relevant work experience in higher education or a similar non-profit fundraising environment preferred.
- Demonstrated experience at delivering high performance from gift processing team and ability to maintain highest degree of accuracy.
- Practiced knowledge of fundraising industry standards for gift processing.
- Experience and expertise in understanding, interpreting, implementing, and complying with FASB, CASE, NACUBO, and IRS standards and guidelines concerning charitable giving.
- Excellent verbal and written communication skills; the ability to interact courteously and effectively with internal and external contacts at all levels.
- Excellent managerial skills, to include the ability to coach subordinates and foster professional growth.
- Excellent organizational skills, attention to detail, and the ability to prioritize work to meet defined goals and objectives.
- Resourceful, creative problem-solver who recognizes concerns and implements an innovative approach when generating new ideas and solutions.
- Collaborative approach, with a creative, flexible, and solutions-oriented perspective who is comfortable with working in a highly dynamic environment.
- Strong personal and professional integrity.
