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Front Desk Associate
1 month ago
Position Overview
The Front Desk Associate will greet and direct members, guests, and staff as they enter the gym and provide control of the front door location. This position will assist with members' requests along with inquiries about gym operations and policies and perform various administrative duties.
We Offer
Competitive pay
Training programs
Employee discounts and perks
Promotion opportunities
Fitness-minded workplace culture
Certification discounts (NASM, ACE, ISSA, or NCCA accredited equivalent)
Plus, additional perks
Responsibilities
Enthusiastically greet each member and guest promptly using the proper greeting for the time of day to create a friendly positive entrance and departure to and from the gym.
Personally check each member into the gym using the proper check-in procedures.
Register all guests into the gym using proper registration procedures.
Provide new guests with a tour of the gym and help answer questions about current membership options.
Assist guests with purchasing a new membership.
Answer the phone in a professional and courteous manner and use proper phone greeting techniques.
Process retail and concession sales.
Clean and maintain the front desk area.
Requirements
Excellent customer service skills.
Ability to communicate effectively with both staff and members.
Ability to multi-task.
About Gold’s Gym
What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world -- Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno, and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.
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