Current jobs related to Customer Success Manager - Little Rock - Wolters Kluwer

  • Manager, Customer Success

    2 weeks ago

    Little Rock, United States Refinitiv Full time

    Manager, Customer Success Location: Remote Job: Hybrid, MEX-Distrito Federal-Reforma 26 Time Type: Full time Posted On: Posted 3 Days Ago Job Requisition ID: JREQ181256 Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you! Join our team! As...

  • Customer Success Manager

    4 weeks ago

    Little Rock, Arkansas, United States Oracle Full time

    Job DescriptionOracle is seeking a highly skilled Customer Success Manager to join our Global Applications Delivery Services team. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic partnerships.Key Responsibilities:Develop and maintain strong relationships with...

  • Customer Success Manager

    3 weeks ago

    Little Rock, Arkansas, United States Oracle Full time

    Job DescriptionOracle is seeking a highly skilled Customer Success Manager to join our Global Applications Delivery Services team. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic partnerships.Key Responsibilities:Develop and maintain strong relationships with...

  • Customer Success Manager

    3 months ago

    Little Rock, United States Priority1 Full time

    Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success....

  • Senior Customer Success Manager

    2 weeks ago

    Little Rock, United States Oracle Full time

    Oracle Senior Customer Success Manager - Little Rock, Arkansas Minimum Requirements: BS or BA degree in related field and/or equivalent job experience. 8+ years of Healthcare Information Technology (HCIT) experience in Consulting, Support, Project/Program Management, Client Relationship Management, or other client-facing HCIT solution work. Knowledge of...

  • Customer Service Representative

    1 month ago

    Little Rock, Arkansas, United States Customer Direct Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Customer Direct team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide superior customer service to a wide variety of customers...

  • Customer Service Representative

    4 weeks ago

    Little Rock, Arkansas, United States Customer Direct Full time

    Customer Care Agent Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Agent. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients through various communication channels, including phone, email, and chat.Key...

  • Senior Customer Success Manager

    3 weeks ago

    Little Rock, Arkansas, United States Oracle Full time

    About the Role:The Oracle Health Customer Success Manager is responsible for driving customer satisfaction and retention through proactive engagement and strategic planning. This role requires a strong understanding of Oracle Health solutions and services, as well as excellent communication and relationship-building skills.Key Responsibilities:Develop and...

  • Senior Customer Success Manager

    1 week ago

    Little Rock, Arkansas, United States Dice Full time

    Job DescriptionWindstream Holdings, Inc. is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations, and carrier partners across the U.S.About the RoleThe Enterprise Customer Success Manager is responsible for establishing and building customer relationships, promoting customer...

  • Virtual/Work-at-Home - Customer Care Agent (Little Rock, AR)

    5 months ago

    Little Rock, United States Customer Direct Full time

    **Virtual/Work-at-Home - Customer Care Agent (Little Rock, AR)** **Department:** Ops-Hourly **Location:** Little Rock, AR **Please note these jobs are only available in the States of Arkansas, Illinois, Kansas, Kentucky, Missouri and Tennessee** Full-Time Positions available for the following shifts (includes weekends): 1 pm - 10 pm (CST) 2 pm - 11 pm...

  • Customer Success Manager

    2 weeks ago

    Little Rock, United States Philips Full time

    Job Title Customer Success Manager (Imaging Devices - Services) Job Description As an individual contributor in this Customer Success Manager role, you will serve as the corporate and customer/facility point of contact - managing service escalations, providing reporting, and driving initiatives to ensure best in class benefits delivery for the supported...

  • Customer Success Manager

    1 month ago

    Little Ferry, New Jersey, United States Athelas Full time

    Customer Success ManagerAt Athelas, we're revolutionizing healthcare by bringing technology-enabled solutions directly to patients. As a Customer Success Manager, you'll play a critical role in ensuring our clients' success and satisfaction throughout their entire customer journey.Key Responsibilities:Build and maintain strong relationships with customers,...

  • Customer Success Manager

    4 weeks ago

    Little Ferry, New Jersey, United States Philips Full time

    Job Title: Customer Success ManagerThe Customer Success Manager plays a pivotal role in driving innovative strategies and customer success plans that deepen customer understanding, respond to changing customer expectations, develop new opportunities, and deliver world-class customer experiences. This role ensures end-to-end orchestration of the customer...

  • Customer Success Manager

    3 months ago

    Little Ferry, United States Offered.ai Full time

    Offered.ai is helping RealPage, Inc. find great candidates. Click the 'Apply' button to submit your application and learn more about RealPage, Inc. and the role. Summary The Strategic Customer Success Manager is accountable for driving lifetime value for our most strategic customers. This will be achieved through developing deep relationships and trust with...

  • Customer Success Manager

    3 months ago

    Little Ferry, United States Salt Security Full time

    At Salt, we’re passionate about what we do. We work as a team and embrace new ideas, wherever they come from. We also enjoy all the benefits of a startup environment, including solving a diverse set of challenges, quickly seeing the results of your work, and making a substantial impact on our customers and company. Want to make a big difference from day...

  • Customer Success Manager

    3 months ago

    Little Ferry, United States GEMÜ Full time

    The Team & Role Gem puts the customer at the center of everything we do. Our Customer Success team is the secret to making that a reality. The Customer Success team is passionate about helping recruiters become more efficient, and are the driving force for the organizational change that helps our customers realize the full potential of Gem. The Customer...

  • Customer Success Manager

    4 weeks ago

    Little Ferry, New Jersey, United States Salt Security Full time

    {"title": "Customer Success Manager", "description": "Unlock Customer Potential with Salt SecurityAt Salt Security, we're passionate about empowering our customers to achieve their security goals. As a Customer Success Manager, you'll play a pivotal role in driving customer adoption, ensuring successful outcomes, and delivering exceptional experiences.Key...

  • Customer Success Manager

    4 weeks ago

    Little Ferry, New Jersey, United States solo Full time

    About the RoleThe Customer Success Manager plays a pivotal role in helping companies unlock the full potential of Solo's innovative API and Service Mesh Management Platform. This individual will develop and execute successful partnerships with customers, ensuring they achieve their desired business outcomes through the effective adoption and scaling of...

  • Customer Success Manager

    4 weeks ago

    Little Ferry, New Jersey, United States Rattle Full time

    About RattleRattle is revolutionizing the way teams collaborate and work together. Our revenue workflow platform empowers teams to boost efficiency, transparency, and growth across their revenue funnel. With Rattle, revenue leaders gain control over their business with intelligent real-time alerts that unlock insights, drive collaboration, and improve...

  • Customer Success Manager

    4 weeks ago

    Little Ferry, New Jersey, United States Brightflag Full time

    About the RoleWe're seeking an experienced Customer Success Manager to join our team at Brightflag. As a key member of our Customer Success organization, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.Key ResponsibilitiesEstablish and maintain strong relationships with...

Customer Success Manager

3 months ago

Little Rock, United States Wolters Kluwer Full time

Customer Success Manager

The Customer Success Manager in Wolters Kluwer Health Clinical Surveillance and Compliance is responsible for ensuring customers achieve their desired outcomes while using our services. This includes guiding new customers through onboarding and adoption of the product to ensure a smooth start. Building and maintaining strong relationships with customers, understanding their needs, and acting as their advocate within our company. Assisting customers with issues or questions, coordinating with support teams, and providing solutions to enhance their experience. Monitoring customer usage, health metrics, and satisfaction levels to identify opportunities for improvement or upselling. Engaging customers with updates, new features, and best practices to maximize product value. Gathering customer feedback and insights to inform product development and improve service offerings. Working to ensure customer retention, manage renewals, and reduce churn by addressing potential concerns before they become issues. Partnering with sales, marketing, product, and support teams to align customer strategies and drive overall success. Overall, the CSM focuses on enhancing customer satisfaction, driving user adoption, securing revenue, and fostering long-term loyalty. Key Responsibilities: Develop strong relationships with customers, connecting with key business executives and stakeholders and preparing sales report. Answer client queries, interact with production daily, and identify new business opportunities among existing customers. Negotiate service/product terms with customers in line with guidelines set by management. Liaise with cross-functional internal teams (including Production, Projects, Customer Service, Product Development, and Sales departments) to improve the entire customer experience. Ensure client campaign deliveries and complete follow-through activities. Develop and execute multi-channel, in-depth integrated proposals and programs leveraging the company's print, digital and online assets. Key Requirements: Bachelor’s Degree or equivalent relevant experience 2+ years working in Account Management or Sales or other equivalent experience. Working understanding of business, financials, products/services, and the market Excellent communication (both written & oral) and presentation skills. Ability to manage own territory/account and monitor resources accordingly

#J-18808-Ljbffr