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Operations Specialist

3 months ago

Seattle, United States BayOne Solutions Full time

Hi, I hope you are doing well New Role with

Travel

Please let me know your interest and share your updated resume. Title: Operations Specialist Locations - Seattle WA (Onsite/ Hybrid) Contract - 12- 18 months + Possible Multiple ext. Pay Rate - $50hr w2. Candidate must have SOP experience and working with external partners and account managers is a plus. Day to day:

The team is a full-fledged operation team. Day to day operation would include: o

campaign launch support

- leverage internal tools to set up campaigns, such as coupon, landing pages etc. o

advisory and troubleshooting

- provide services when our commercial team/partners raise questions or issues. o

operation improvement

- drive effectiveness, efficiency and accuracy to the services the team provide Ensure delivery of all essential operational items for online partnerships such as coupons, partner onboarding & approvals, transaction queries, and more Investigate root cause and impact for technical outages, escalate to engineering teams for resolution, and communicate update and result with stakeholders

Collaborate with business operation and account management team

to maintain and implement global operational processes Provide training and support to the team to ensure they are equipped to carry out their roles effectively. What technical skills will successful candidates possess? Advanced knowledge of Excel for data analysis and reporting.

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