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General Clerk

2 months ago

Birmingham, United States National Guard Employment Network Full time
Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.

Crossroads Talent Solutions, LLC (Crossroads) is a Small Business Administration (SBA) 8a Business Development participant, Department of Veterans Affairs Certified Veteran Owned Small Business (SDVOSB), and State of Maryland Department of Transportation Minority and Disadvantaged Owned Small Business, with over 20 years of professional experience in the military, government, and the private sectors.

Crossroads is seeking a General Clerk to support the Small Business Administration in Birmingham, Alabama. In this role, you will support document conversion, document destruction, records management and storage, and mailroom functions. This position will provide in-office support at the SBA office in Birmingham.

Responsibilities include:
  • Assist with various administrative matters.
  • Maintain financial and/or other records (stored both manually and electronically).
  • Verify statistical reports for accuracy and completeness.
  • Compile information as requested.
  • Handle and adjust complaints and escalate employee issues and concerns.
  • Provide direction to junior clerk tasks to meet and exceed department requirements.
  • Makes simple adaptations and interpretations of a limited number of guides and manuals.
  • Provide training, as necessary.
  • Provide clerical support in various departments, as necessary.
  • Meet and maintain production and quality goals.
  • Abide by all company safety regulations.


Additional Qualifications/Responsibilities

What You Will Need:
  • Strong customer service experience.
  • High School Diploma or GED.
  • 2 years of work experience, one of which is directly related.
  • Strong verbal, written, and interpersonal skills.
  • Ability to work as a team member.
  • Understand and follow Standard Operating Procedures, and apply common sense understanding to carry out written, oral, or diagram instructions.
  • Strong reading and keyboard skills.
  • Possess effective time-management skills.
  • Ability to maintain regular and punctual attendance.
  • Must have the mental ability to concentrate on fine details such as daily report conciliation.
  • Ability to repetitively lift objects weighing up to 40 pounds.
  • Ability to repetitively push/pull and transport objects using assistive equipment.
  • Ability to obtain Public Trust security clearance prior to start.

Crossroads Talent Solutions, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Equal Opportunity Employer/Veteran/Disabled