Customer Service Associate

3 weeks ago


Little Rock, United States Rippling Full time

Since 1949 Royal Brass and Hose has been a distributor of high-quality mobile equipment products like hydraulic and pneumatic parts, hoses, fittings, fasteners, adapters, and more. Our solutions, expertise and service excellence empower customer success. We are employee-owned Royal Brass and Hose has been an ESOP since 2018. In addition, we offer a competitive benefits package including 401K match, health, vision and dental insurance, voluntary group insurance and company profit sharing. Job purpose The Customer Service Representative helps ensure customer satisfaction by ensuring that orders are processed correctly, and all deadlines are met. They answer product and service questions, suggesting information about other products and services. They process orders, prepare correspondences, and fulfill customer needs to ensure customer satisfaction. Essential Job Functions Order entry – Includes but not limited to direct entry, fax, online orders Answer customer and territory/account managers phone calls Respond to territory manager and customer questions – Provide pricing, availability, product knowledge and enter NCI parts as required Back-order fill management – Review, fulfill, print customer backorders daily Customer Credit - Process customer return authorizations and credits per company policy in a timely manner Dispatch – dispatch/invoice orders in a timely manner as required Inventory/Control/Cycle Counting - Include but not limited to counting, measuring, recording as a team with other warehouse associates Year-end inventory - Include but not limited to counting, measuring, recording as a team with other warehouse associates Other Job Duties as Assigned: Include but not limited to assisting in order pulling, shipping, receiving, QC, Kitting, front counter, housekeeping, preventative maintenance on equipment, team meeting participation that results in continuous improvement, posting performance metrics, organization of various celebrations, attending training meeting or classes. Qualifications Ability to work independently and safely Basic computer knowledge required Good typing skills Ability to multi-task Detail oriented Good decision-making ability Good written and verbal skills Ability to work in a fast-paced environment for long periods Great team spirit Able to work alone and self-motivated High school diploma or GED Working conditions In office/warehouse setting Minimal climate-controlled environment Physical requirements Able to lift 40 lbs. Able to push 30 lbs. Able to push or pull 50 lbs. Able to reach overhead occasionally Ability to sit for prolonged period of time Ability to stand for prolonged period of time (when covering front counter) Ability to walk, bend, stoop and climb stairs as needed Able to use repetitive hand movements: stapling, using tape gun, grabbing bags, typing #J-18808-Ljbffr



  • Little Rock, United States Zips Car Wash Full time

    Job DescriptionJob DescriptionWhy You’ll Love This Part-Time Customer Service Associate Job  Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 14021 Cantrell Rd, Little Rock, AR, is the perfect position for you! You will bring joy to people’s...


  • Little Rock, United States Zips Car Wash Full time

    Job DescriptionJob DescriptionWhy You’ll Love This Part-Time Customer Service Associate Job  Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 2702 S Shackleford Rd, Little Rock, AR, is the perfect position for you! You will bring joy to people’s...


  • Little Rock, United States Zips Car Wash Part time $12

    Job DescriptionJob DescriptionWhy You’ll Love This Part-Time Customer Service Associate Job  Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 2702 S Shackleford Rd, Little Rock, AR, is the perfect position for you! You will bring joy to people’s...

  • Customer Service

    2 weeks ago


    Little Rock, United States Service Partners Full time

    Your Responsibilities. In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team player, with a positive, professional attitude, then we w Customer Service, Retail, Customer, Skills


  • Little Rock, United States Zips Car Wash Part time $12

    Job DescriptionJob DescriptionDo you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 14021 Cantrell Rd, Little Rock, AR, is the perfect position for you! You will bring joy to people’s journeys by creating a positive and light-hearted atmosphere where...


  • Little Rock, United States ROYAL Brass and Hose Full time

    Royal Brass and Hose Since 1949 Royal Brass and Hose has been a distributor of high-quality mobile equipment products like hydraulic and pneumatic parts, hoses, fittings, fasteners, adapters, and more. Our solutions, expertise and service excellence empower customer success. We are employee-owned! Royal Brass and Hose has been an ESOP since 2018. In...


  • Little Rock, United States Bass Pro Inc Full time

    POSITION SUMMARY: The Customer Relations Associate performs various customer service activities, including greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, and providing information and direction to customers. ESSENTIAL FUNCTIONS: Secures all firearms brought into the store with trigger locks. Checks...


  • Little Rock, United States Customer Direct Full time

    **Virtual/Work-at-Home - Customer Care Agent (Little Rock, AR)** **Department:** Ops-Hourly **Location:** Little Rock, AR **Please note these jobs are only available in the States of Arkansas, Illinois, Kansas, Kentucky, Missouri and Tennessee** Full-Time Positions available for the following shifts (includes weekends): 1 pm - 10 pm (CST) 2 pm - 11 pm...


  • Little Rock, United States Home Decor Outlets Full time

    **Customer Service Associate / Cashier (Little Rock, AR)** Customer Service/Cashier Home Dcor Outlets one of the fastest growing home furnishing companies in the country is currently seeking an exceptional Customer Service Associate/Cashier to join our team. The starting rate of pay is $8.50 per hour. Our immediate opening is for the associate who can comply...


  • Little Rock, United States Zips Car Wash Full time $13

    Job DescriptionJob DescriptionDo you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash located at 14021 Cantrell Rd, Little Rock, AR, is the perfect position for you! You will bring joy to people’s journeys by creating a positive and light-hearted...


  • Little Rock, United States Zips Car Wash Full time

    Job DescriptionJob DescriptionDo you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash located at 620 S Bowman Rd, Little Rock, AR, is the perfect position for you! You will bring joy to people’s journeys by creating a positive and light-hearted...

  • Office Clerk

    8 hours ago


    Little Rock, Arkansas, United States Veterans Canteen Service Full time

    Job SummaryWe are seeking a highly skilled and experienced Office Clerk to join our team at the Veterans Canteen Service. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing cash handling and inventory, and maintaining a clean and organized work environment.Key ResponsibilitiesCash Handling and...


  • Little Rock, Arkansas, United States Veterans Canteen Service Full time

    About UsThe Veterans Canteen Service is a leading organization dedicated to providing exceptional service to America's Heroes. With over 75 years of experience, we offer a unique opportunity to join a team that values customer satisfaction and community involvement.Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to...


  • Little Rock, Arkansas, United States Bert Black Service Companies Full time

    Job SummaryBert Black Service Companies is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our service delivery team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries, resolve...


  • Little Rock, United States Massage Envy Full time

    Overview: Where Better Careers Begin! Massage Envy - Midtowne Little Rock Do you have a passion for helping others? Are you a natural when it comes to connecting with clients, making them feel welcome and providing great customer service? If so - we want to meet you! Perks & Pay: Competitive pay starting at $14/hour -$17/hour plus sales commision and...

  • Vision Associate

    3 days ago


    Little Rock, Arkansas, United States Walmart Full time

    Job Summary:As a Vision Associate at Walmart, you will play a vital role in providing exceptional customer service and ensuring a seamless shopping experience for our customers. Your primary responsibility will be to assist customers in selecting the perfect set of glasses, answering their questions, and providing expert advice on our wide range of eye care...


  • Little Rock, Arkansas, United States Blue Restaurant Group Full time

    Position Overview: As a vital member of the Blue Restaurant Group, you will be responsible for creating a welcoming atmosphere for our guests. Your role will involve accurately processing various payment methods while ensuring a seamless customer experience. Key Responsibilities: Warmly greet and assist guests to establish a positive rapport from the...


  • Little Rock, Arkansas, United States Blue Restaurant Group Full time

    Position Overview: As a key member of the front-of-house team, you will be responsible for providing exceptional service to our guests at Blue Restaurant Group. Your role will involve managing financial transactions with accuracy and professionalism, ensuring a seamless experience for every customer. Key Responsibilities: Welcome guests with a warm and...


  • Little Rock, Arkansas, United States Waterford Fire Service Full time

    Event Service SpecialistJoin the Waterford Fire Service TeamWaterford Fire Service is on the lookout for dedicated individuals who are passionate about delivering exceptional service in the hospitality sector. We pride ourselves on fostering a culture that values teamwork, innovation, and the recognition of individual contributions.Position OverviewThe Event...


  • Little Rock, Arkansas, United States Blue Restaurant Group Full time

    Welcome and Engage: Provide a warm and professional greeting to guests, ensuring a positive first impression that lasts. Payment Processing: Accurately handle transactions through the POS system, including cash, credit, and digital payments, with meticulous attention to detail. Ensure customers receive the correct change and receipts, maintaining...