![ROYAL Brass and Hose](https://media.trabajo.org/img/noimg.jpg)
Customer Service Associate
2 months ago
Since 1949 Royal Brass and Hose has been a distributor of high-quality mobile equipment products like hydraulic and pneumatic parts, hoses, fittings, fasteners, adapters, and more. Our solutions, expertise and service excellence empower customer success.
We are employee-owned Royal Brass and Hose has been an ESOP since 2018. In addition, we offer a competitive benefits package including 401K match, health, vision and dental insurance, voluntary group insurance and company profit sharing.
Job purpose
The Customer Service Representative helps ensure customer satisfaction by ensuring that orders are processed correctly, and all deadlines are met. They answer product and service questions, suggesting information about other products and services. They process orders, prepare correspondences, and fulfill customer needs to ensure customer satisfaction.
Essential Job Functions
- Order entry - Includes but not limited to direct entry, fax, online orders
- Answer customer and territory/account managers phone calls
- Respond to territory manager and customer questions - Provide pricing, availability, product knowledge and enter NCI parts as required
- Open order management - Review customer open orders daily
- Back-order fill management - Review, fulfill, print customer backorders daily
- Customer Credit - Process customer return authorizations and credits per company policy in a timely manner
- Dispatch - dispatch/invoice orders in a timely manner as required
- Inventory/Control/Cycle Counting- Include but not limited to counting, measuring, recording as a team with other warehouse associates
- Year-end inventory- Include but not limited to counting, measuring, recording as a team with other warehouse associates
- Other Job Duties as Assigned: Include but not limited to assisting in order pulling, shipping, receiving, QC, Kitting, front counter, housekeeping, preventative maintenance on equipment, team meeting participation that results in continuous improvement, posting performance metrics, organization of various celebrations, attending training meeting or classes.
- Excellent customer service skills
- Ability to work independently and safely
- Basic computer knowledge required
- Good typing skills
- Data entry skills
- Ability to multi-task
- Detail oriented
- Good decision-making ability
- Good written and verbal skills
- Ability to work in a fast-paced environment for long periods
- Great team spirit
- Able to work alone and self-motivated
- Good math skills
- High school diploma or GED
- In office/warehouse setting
- Minimal climate-controlled environment
- Able to lift 40 lbs.
- Able to push 30 lbs.
- Able to push or pull 50 lbs.
- Able to reach overhead occasionally
- Ability to sit for prolonged period of time
- Ability to stand for prolonged period of time (when covering front counter)
- Ability to walk, bend, stoop and climb stairs as needed
- Able to use repetitive hand movements: stapling, using tape gun, grabbing bags, typing
-
Customer Service Associate
1 month ago
Little Rock, United States Zips Car Wash Full timeJob DescriptionJob DescriptionWhy You’ll Love This Part-Time Customer Service Associate Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 14021 Cantrell Rd, Little Rock, AR, is the perfect position for you! You will bring joy to people’s...
-
Customer Service Associate
2 months ago
Little Rock, United States Zips Car Wash Full timeJob DescriptionJob DescriptionWhy You’ll Love This Part-Time Customer Service Associate Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 2702 S Shackleford Rd, Little Rock, AR, is the perfect position for you! You will bring joy to people’s...
-
Customer Service Associate
2 weeks ago
Little Rock, United States Zips Car Wash Part time $12Job DescriptionJob DescriptionWhy You’ll Love This Part-Time Customer Service Associate Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 2702 S Shackleford Rd, Little Rock, AR, is the perfect position for you! You will bring joy to people’s...
-
Customer Service
6 days ago
Little Rock, United States Service Partners Full timeYour Responsibilities. In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team player, with a positive, professional attitude, then we w Customer Service, Retail, Customer, Skills
-
Customer Service Associate
2 weeks ago
Little Rock, United States Rippling Full timeSince 1949 Royal Brass and Hose has been a distributor of high-quality mobile equipment products like hydraulic and pneumatic parts, hoses, fittings, fasteners, adapters, and more. Our solutions, expertise and service excellence empower customer success. We are employee-owned! Royal Brass and Hose has been an ESOP since 2018. In addition, we offer a...
-
Customer Service Associate
2 days ago
Little Rock, United States Zips Car Wash Part time $12Job DescriptionJob DescriptionDo you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 14021 Cantrell Rd, Little Rock, AR, is the perfect position for you! You will bring joy to people’s journeys by creating a positive and light-hearted atmosphere where...
-
Customer Service Associate
2 weeks ago
Little Rock, United States Bass Pro Inc Full timePOSITION SUMMARY: The Customer Relations Associate performs various customer service activities, including greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, and providing information and direction to customers. ESSENTIAL FUNCTIONS: Secures all firearms brought into the store with trigger locks. Checks...
-
Customer Service Associate
3 months ago
Little Rock, United States Home Decor Outlets Full time**Customer Service Associate / Cashier (Little Rock, AR)** Customer Service/Cashier Home Dcor Outlets one of the fastest growing home furnishing companies in the country is currently seeking an exceptional Customer Service Associate/Cashier to join our team. The starting rate of pay is $8.50 per hour. Our immediate opening is for the associate who can comply...
-
Little Rock, United States Customer Direct Full time**Virtual/Work-at-Home - Customer Care Agent (Little Rock, AR)** **Department:** Ops-Hourly **Location:** Little Rock, AR **Please note these jobs are only available in the States of Arkansas, Illinois, Kansas, Kentucky, Missouri and Tennessee** Full-Time Positions available for the following shifts (includes weekends): 1 pm - 10 pm (CST) 2 pm - 11 pm...
-
Lead Customer Service Associate
1 day ago
Little Rock, United States Zips Car Wash Full time $13Job DescriptionJob DescriptionDo you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash located at 14021 Cantrell Rd, Little Rock, AR, is the perfect position for you! You will bring joy to people’s journeys by creating a positive and light-hearted...
-
Sales & Customer Service Associate
4 weeks ago
Little Rock, United States Massage Envy Full timeOverview: Where Better Careers Begin! Massage Envy - Midtowne Little Rock Do you have a passion for helping others? Are you a natural when it comes to connecting with clients, making them feel welcome and providing great customer service? If so - we want to meet you! Perks & Pay: Competitive pay starting at $14/hour -$17/hour plus sales commision and...
-
Customer Service Associate
4 hours ago
Little Rock, Arkansas, United States Blue Restaurant Group Full timePosition Overview: As a key member of the front-of-house team, you will be responsible for providing exceptional service to our guests at Blue Restaurant Group. Your role will involve managing financial transactions with accuracy and professionalism, ensuring a seamless experience for every customer. Key Responsibilities: Welcome guests with a warm and...
-
Customer Service Associate
3 hours ago
Little Rock, Arkansas, United States Blue Restaurant Group Full timeWelcome and Engage: Provide a warm and professional greeting to guests, ensuring a positive first impression that lasts. Payment Processing: Accurately handle transactions through the POS system, including cash, credit, and digital payments, with meticulous attention to detail. Ensure customers receive the correct change and receipts, maintaining...
-
Hospitality Service Associate
5 days ago
Little Rock, Arkansas, United States Waterford Fire Service Full timeEvent Service SpecialistJoin the Waterford Fire Service TeamWaterford Fire Service is on the lookout for dedicated individuals who are passionate about delivering exceptional service in the hospitality sector. We pride ourselves on fostering a culture that values teamwork, innovation, and the recognition of individual contributions.Position OverviewThe Event...
-
Customer Service Associate
5 days ago
Little Rock, Arkansas, United States Blue Restaurant Group Full timePosition Overview: As a vital member of the Blue Restaurant Group, you will be responsible for providing exceptional service to our guests. Your role as a cashier is crucial in creating a welcoming atmosphere and ensuring smooth financial transactions. Key Responsibilities: Warmly greet and assist guests, establishing a positive rapport from the moment they...
-
Customer Service Associate
2 weeks ago
Little Rock, United States Zips Car Wash Part time $12Job DescriptionJob DescriptionWhy You’ll Love This Part-Time Customer Service Associate Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash - 9500 N Rodney Parham Rd, Little Rock, AR 72227 is the perfect position for you! You will bring joy to people’s...
-
Customer Service Associate
2 months ago
Little Rock, United States Zips Car Wash Full timeJob DescriptionJob DescriptionWhy You’ll Love This Part-Time Customer Service Associate Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 620 S Bowman Rd, Little Rock, AR, is the perfect position for you! You will bring joy to people’s...
-
Customer Service Associate
2 months ago
Little Rock, United States Zips Car Wash Full timeJob DescriptionJob DescriptionWhy You’ll Love This Part-Time Customer Service Associate Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash - 9500 N Rodney Parham Rd, Little Rock, AR 72227 is the perfect position for you! You will bring joy to people’s...
-
Customer Care Associate
5 days ago
Little Rock, Arkansas, United States U-Haul International, Inc Full timePosition OverviewAs a Customer Care Associate, you will play a vital role in ensuring customer satisfaction by assisting clients with U-Haul products and services. Your responsibilities will include:Customer Assistance: Provide support to customers both in-person and over the phone, addressing inquiries and guiding them through our offerings.Technology...
-
Customer Service Representative
3 weeks ago
Little Rock, Arkansas, United States American Leak Detection, Inc Full timeThe Customer Service Representative at American Leak Detection of Arkansas is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the Arkansas area.Benefits for...