Manager, Sales Account

2 weeks ago

Houston, United States LyondellBasell Industries Full time

LyondellBasell

Basic Function

The Sales Account Manager will represent LyondellBasell at Customers in an assigned territory; planning and directing Sales activities for Polyethylene and Polypropylene at both established and prospective accounts. The individual selected for this role will work from an office in their home residence and from an office at our headquarters in Houston, TX. Initial training will occur in Houston, TX and at our Technology Center in Cincinnati, OH. Success in this role will provide opportunities for increased Account Manager responsibilities in North America and potential for further advancement within LyondellBasell. This position reports to the Director, Polymer Sales, Western Region.

Roles & Responsibilities
  • To promote and sell Company Polyolefin products by interacting with established customers, their Purchasing Organizations and Senior Management, including new prospects.
  • A basic knowledge of Polyethylene (PE) and Polypropylene (PP) and their process/application to specific customer needs and requirements is preferred but not required.
  • Develop and administer Sales Contracts under the guidance and direction of Sales Management, Marketing Managers and Legal for the Sale of Polyolefin Products. Establish lasting relationships with appropriate customer contacts (up and across customer organizations) and manage these relationships through regular personal visits, phone contact, written correspondence, virtual video interface, entertainment, and engagement at industry events.
  • Team player who collaborates and coordinates Sales activities with Marketing, Technical, Customer Service, Supply Chain, Operations Planning, Inventory Planning, Pricing, Manufacturing, and other functional areas to develop information to make strong commercial recommendations and decisions.
  • Develop and execute a sales strategy, including succinct Account Plans with clear objectives, defined tangible value targets, and associated timelines to capture the tangible benefits and plans/activities in-line with strategic business goals. Driving the execution of the strategy will require effective account management of multiple influencing parties, making recommendations and offering creative solutions. A key attribute of this position will involve impacting and influencing stakeholders, both the external customer and internal commercial and Technical Organizations.
  • Prepare pre-call planning for customer visits, including the preparation of an agenda, slide presentations or other product/technical support materials needed to support the call objectives and goals.
  • Demonstrate proficiency in the use of business software including but not limited to SAP, IBP, TEAMS, Power BI Dashboards, Microsoft Outlook, Excel, Word, PowerPoint, as well as SalesForce.com to provide customer forecasts, input/adjust pricing, monitor territory volume performance, and participate in order management.
  • Consistently meets commitments, ensures accountability, sets goals, drives results, and places a focus on maximizing contribution margin expectations while managing overall performance consistent with company sales metrics.
Min. Qualifications
  • Bachelor's degree required, preferably in Sciences, Engineering, Marketing or Business Management.
  • 6+ years' experience in supply chain, sales, procurement, or relevant LyondellBasell experience (Polymers or Petrochemicals experience preferred).
  • Must be willing to work and travel early/after-hours as needed to complete position requirements.
  • Business Travel expected is 30%


Key Skills, Attributes, and Competencies:

  • Self-Motivated and Disciplined - Works independently away from the Corporate office, and away from the home for multiple days in a given week. Driven to operate, secure goals and function independently at a high level.
  • Develops relationships internally, externally and across LyondellBasell for the purpose of facilitating commercial success, personal improvement and best practices.
  • Customer Interaction - Organize and set up meetings with clear goals and objectives, entertainment, meals and events as needed with all appropriate levels of Customer personnel.
  • Excellent Verbal Communication Skills - Demonstrates ability to communicate clear, concise, accurate messages to a Customer in non-face-to-face (phone) situations.
  • Assertiveness - Demonstrates an appropriate level of aggressiveness when intercepting prospects and asking for the sale.
  • Consistency - Ability to sustain a high level of energy and performance while dealing well with uncertainty and ambiguity.
  • Professionalism - Ability to present oneself in an appropriate manner while representing the Company.
  • Time Management - Ability to prioritize multiple tasks and activities effectively and efficiently.
  • Business Acumen - Ability to develop and perform a value-assessment (cost or margin analysis) on new opportunities and drive internal and external action items to capture value and growth in a competitive marketplace.
  • Agility - Has the ability to quickly adapt to changing business conditions, processes, structural, and organizational changes.
  • Instills Trust and Integrity - Operate with honesty and integrity. Capable of making sound decisions when standards or policies do not exist.
  • Commercial Acumen - Demonstrate an ability to drive value-propositions and close sales through recommended price quotations, establishing and negotiating terms of sale and manage any needed contracting actions in-line with stated business/sales strategies.
Competencies Collaborates Cultivates innovation Customer focus Demonstrates courage Drives results Ensures accountability Instills trust and exemplifies integrity


We are LyondellBasell - a leader in the global chemical industry creating solutions for everyday sustainable living. Through advanced technology and focused investments, we are enabling a circular and low carbon economy. Across all we do, we aim to champion our employees, and unlock value for customers, investors and society. LyondellBasell places high priority on diversity, equity and inclusion and is strongly committed to our planet, the communities where we operate and our future workforce. As one of the world's largest producers of polymers and a leader in polyolefin technologies, we develop, manufacture and market high-quality and innovative products for applications ranging from sustainable transportation and food safety to clean water and quality healthcare. For more information, please visit www.lyondellbasell.com or follow @LyondellBasell on LinkedIn.

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