![Food Lion](https://media.trabajo.org/img/noimg.jpg)
PT Customer Service Leader
2 months ago
Address:
USA-NC-Wilmington-3211 Enterprise Drive
Store Code:
Store 01327 Front End (7221625)
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
PRIMARY PURPOSE
To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.
DUTIES AND RESPONSIBILITIES
•
Smile
and
provide
prompt,
accurate
and
friendly
service
while
engaging
customers
to
create
a
positive shopping experience
•
Greet each customer and uses his or her name whenever possible
•
Avoid personal conversations with other associates when customers are present
•
Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager
•
Maintain knowledge of office
procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
•
Ensure work station and front end area of the store has a neat and clean presentation
•
Maintains proper knowledge of all sales associate register functions and Front End accounting services
•
Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
•
Ensure the MVP savings center KIOSK is filled with paper and properly working
•
Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
•
Performs the task of the customer lead as needed
to ensure service standards are maintained
•
Maintain alertness and calls for assistance when needed to service customers per service standards
•
Is courteous and helpful to other associates
•
Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
•
Adhere to all company guidelines, policies and standard practices
•
Observe and correct all unsafe conditions that could cause associate or customer accidents
•
Notify QA of any cleaning issues or maintenance required on front end
•
Successfully complete computer based training (CBT) and training aid courses
•
Perform all other duties as assigned
QUALIFICATIONS
•
High school graduate or equivalent preferred
•
Effective communication and customer service skills
•
Ability and willingness to learn multiple tasks and technical requirements of the job
•
Ability to perform the technical requirements of cashier and service center
•
Must meet minimum age requirements to perform specific job functions
•
Must be able to meet the physical requirements of the position, with or without reasonable accommodations
PHYSICAL REQUIREMENTS
•
Ability to use computers and other communication systems required to perform job functions
•
Perform repetitive hand and arm motions
•
Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
•
Pull or push up to 75 lbs. on occasion
•
Stand 100% of the time, frequently walking short distances
•
Be
able
to
handle
a
variety
of
substances
associated
with
cleaning
and
packaging
materials,
fresh
fruits, vegetables, house plants/flowers and household cleaners
•
Use
hands
to
frequently/continuously
handle
currency
(paper
and
coin)
as
well
as
operate
a
variety
of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
•
Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
•
Meet established volume activity standards for the position
•
Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
•
Have sufficient visual ability to check ID cards, checks, invoices and other written documents
•
BOTTLES where applicable: Move empty bottles and containers from the front end to the back room
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
Job Requisition: 369754_external_USA-NC-Wilmington
#J-18808-Ljbffr
-
PT Customer Service Leader
2 months ago
Wilmington, United States Food Lion Full timeAddress: USA-DE-Wilmington-4401 Governor Printz Blvd Store Code: Store 02182 Front End (7230455) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To...
-
PT Customer Service Leader
2 weeks ago
Wilmington, United States Food Lion Full timeCategory/Area of Expertise: Retail Operations Job Requisition: 326359_external_USA-DE-Wilmington Address: USA-DE-Wilmington-4401 Governor Printz Blvd Store Code: Store 02182 Front End (7230455) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than...
-
FT Customer Service Leader
2 months ago
Wilmington, United States Food Lion Full timeAddress: USA-NC-Wilmington-3600 South College Rd. Store Code: Store 00221 Front End (7207589) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide...
-
Operations Service Leader
1 week ago
Wilmington, Massachusetts, United States Jobot Full timeOperations Service Leader Needed - Local CandidatesThis Jobot Job is hosted by: Andrew AtchisonSalary:$90,000 - $120,000 per yearA bit about us: We are a prominent manufacturer specializing in machinery, committed to providing advanced technology and innovative solutions to our global clientele. With a strong focus on quality and customer satisfaction, we...
-
Customer Service Representative
17 hours ago
Wilmington, North Carolina, United States Lowes Foods Full timeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Barista Clerk PT at Lowes Foods. As a key member of our store team, you will be responsible for delivering exceptional customer service, maintaining a clean and welcoming store environment, and supporting the sales and merchandising efforts of our store.Key...
-
Customer Service Representative
2 months ago
Wilmington, United States FYZICAL Therapy and Balance Centers Full timeJob DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Client Care Specialist (CCS) opening in Wilmington, DE, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our...
-
Physical Therapist
1 month ago
Wilmington, United States FYZICAL Therapy and Balance Centers Full timeJob DescriptionJob DescriptionFind your perfect career fit with FYZICAL, an innovative company that is committed to your growth and success, when you join us at our Wilmington, DE location as our newest Physical Therapist (PT)!Feel secure knowing you are backed by a supportive practice leader who has chosen you to be part of an elite group of professionals...
-
Physical Therapist
3 months ago
Wilmington, United States FYZICAL Therapy and Balance Centers Full timeJob DescriptionJob DescriptionFind your perfect career fit with FYZICAL, an innovative company that is committed to your growth and success, when you join us at our Wilmington, NC location as our newest Physical Therapist (PT)!Feel secure knowing you are backed by a supportive practice leader who has chosen you to be part of an elite group of professionals...
-
Physical Therapist
2 days ago
Wilmington, United States FYZICAL Therapy and Balance Centers Full timeJob DescriptionJob DescriptionFind your perfect career fit with FYZICAL, an innovative company that is committed to your growth and success, when you join us at our Wilmington, NC location as our newest Physical Therapist (PT)!Feel secure knowing you are backed by a supportive practice leader who has chosen you to be part of an elite group of professionals...
-
Physical Therapist
2 days ago
Wilmington, United States FYZICAL Therapy and Balance Centers Full timeJob DescriptionJob DescriptionFind your perfect career fit with FYZICAL, an innovative company that is committed to your growth and success, when you join us at our Wilmington, DE location as our newest Physical Therapist (PT)!Feel secure knowing you are backed by a supportive practice leader who has chosen you to be part of an elite group of professionals...
-
Pelvic Floor Physical Therapist
3 months ago
Wilmington, United States FYZICAL Therapy and Balance Centers Full timeFind your perfect career fit with FYZICAL, an innovative company that is committed to your growth and success, when you join us at our Wilmington, NC, location as our newest Pelvic Floor Physical Therapist (PT)!Feel secure knowing you are backed by a supportive practice leader who has chosen you to be part of an elite group of professionals capable of...
-
Pelvic Floor Physical Therapist
3 months ago
Wilmington, United States FYZICAL Therapy and Balance Centers Full timeJob DescriptionJob DescriptionFind your perfect career fit with FYZICAL, an innovative company that is committed to your growth and success, when you join us at our Wilmington, NC, location as our newest Pelvic Floor Physical Therapist (PT)!Feel secure knowing you are backed by a supportive practice leader who has chosen you to be part of an elite group of...
-
Pelvic Floor Physical Therapist
2 days ago
Wilmington, United States FYZICAL Therapy and Balance Centers Full timeJob DescriptionJob DescriptionFind your perfect career fit with FYZICAL, an innovative company that is committed to your growth and success, when you join us at our Wilmington, NC, location as our newest Pelvic Floor Physical Therapist (PT)!Feel secure knowing you are backed by a supportive practice leader who has chosen you to be part of an elite group of...
-
Food Service Team Leader
1 week ago
Wilmington, North Carolina, United States Taco Bell - Market Street Full timeTaco Bell - Market Street is seeking a dedicated and experienced Food Service Team Leader to join our dynamic team. The Food Service Team Leader plays a crucial role in guiding and motivating the team to achieve operational excellence. This position involves assisting in the strategic planning and management of daily operations to ensure customer...
-
Automotive Service Operations Leader
1 week ago
Wilmington, North Carolina, United States Midas Full timePosition OverviewAs an Automotive Service Operations Leader at Midas, you will oversee and guide a team of skilled automotive and general service technicians in the effective management of the service center.Key ResponsibilitiesExceptional Customer Engagement: Provide outstanding customer service by actively listening to and consulting with clients to...
-
Behavioral Specialist Consultant BSC
2 weeks ago
Wilmington, United States Pediatric Therapeutic Service Inc Full timePediatric Therapeutic Services (PTS) is seeking a school-based Behavior Specialist Consultant (BSC) to provide school-based services for a local school district. PERKS: Access to our free resource library for assessments, articles, and data collection sheets This is a 1099 Independent contracting position, allowing for greater flexibility. Access to our...
-
Service Operations Leader
1 week ago
Wilmington, Delaware, United States The Miner Corporation Full timeCompany OverviewThe Miner Corporation is a premier provider of service and equipment solutions, operating through a network of branches nationwide. Recognized for our dynamic approach, we have received accolades such as the Best Managed Companies Award by Deloitte and WSJ for three consecutive years, and we have been listed among the Inc. 5000 Fastest...
-
Customer Service Representative
1 month ago
Wilmington, North Carolina, United States Johns Hopkins Medicine Full timeJohns Hopkins Health Plans is a leader in provider-sponsored health plans. If you are interested in improving how healthcare is delivered, and have a passion to be at the forefront of change, JHHP is the place to call home. YOU belong here. What awaits you: Work-life balance - This is a hybrid role requiring you to work 1 day per week in the Hanover, MD...
-
Physical Therapist
3 months ago
Wilmington, United States VitalCore Health Strategies Full timeJob DescriptionJob DescriptionStart A New Career with VitalCore Health Strategies! VitalCore Health Strategies, (VCHS), an industry leader in Correctional Healthcare, has a Part-Time opening for a Physical Therapist at Howard R. Young Correctional Institution.Looking for a rewarding career in the field of healthcare? At VitalCore we pride ourselves on...
-
Physical Therapist
2 days ago
Wilmington, United States VitalCore Health Strategies Full timeJob DescriptionJob DescriptionStart A New Career with VitalCore Health Strategies! VitalCore Health Strategies, (VCHS), an industry leader in Correctional Healthcare, has a Part-Time opening for a Physical Therapist at Howard R. Young Correctional Institution.Looking for a rewarding career in the field of healthcare? At VitalCore we pride ourselves on...