Program Manager
3 weeks ago
Responsibilities:
Responsible for leading cross-functional teams on the development and execution of product and other business led initiatives and / or partnerships, including establishing roles and responsibilities, timelines, tracking & reporting and operating cadence
Drive operational efficiencies across product, engineering, and business teams
Develop clear and actionable project plans and operational processes that drive visibility across all initiatives to drive visibility and accountability across the organization
Drive initiatives including identity issues, creating hypotheses, executing the analysis and translating data into meaningful insights and actions
Identify and execute data sources to reveal new stories about how to improve operating efficiencies
Support product teams with PRD and spec development
Provide clear communications up and down to management and across teams through weekly updates and KPI's
Escalate and resolve issues as suitable
Qualifications:
4-5 years' experience in a program management capacity with large scale complex project
Customer Centric: Passion for helping customers and service oriented
Experience in methodologies, Agile and SAFe.
Strong analytical and presentation skills with an exceptional ability to communicate new ideas and findings
Detail-oriented and can be in the weeds but can and know when to zoom back out and see the forest for the trees
Intellectually curios with strong analytical and communication skills
Thrives under pressure and under ambiguity, balancing multiple work streams and priorities
Team player who is a self-starter and is able to thrive in fast-paced, results oriented environment. Collaborative and able to multi-task while working with different stakeholders
Excellent communication and EQ skills
Proven track record of taking ownership and driving results, and doing so while driving multiple programs
BA/BS degree from a top school
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