Customer Support Specialist
2 weeks ago
3rd Degree Solutions is a sales and client management firm dedicated to delivering exceptional solutions to our clients. We specialize in sales and customer acquisition, striving to provide unmatched service and results for our exclusive clients. As we continue to expand our operations, we are seeking a motivated and customer-focused individual to join our sales team as an Entry Level Customer Support Specialist.
Responsibilities:
- Interact with current and prospective customers in a professional and friendly manner, addressing inquiries, providing information about our clients products/services, and offering assistance to ensure their needs are met.
- Facilitate sales presentations to customers with the goal of enrolling them in our clients available services
- Troubleshoot and resolve customer issues, concerns, or challenges promptly, escalating complex problems to appropriate team members when necessary.
- Develop a deep understanding of our products and services to effectively communicate their features and benefits to clients, aiding in upselling and cross-selling opportunities.
- Maintain accurate and detailed records of client interactions, inquiries, feedback, and resolutions in our CRM system.
- Collaborate with the sales team to identify opportunities for upselling and cross-selling based on client interactions and needs.
Qualifications and Skills:
- Previous experience in customer support, client management, or a related field is preferred.
- Exceptional interpersonal and communication skills, both written and verbal.
- Strong problem-solving abilities with a customer-centric approach.
- Proficiency in using CRM software and other relevant tools.
- Detail-oriented with excellent organizational skills.
- Ability to work collaboratively in a fast-paced, team-oriented environment.
- Empathetic and patient demeanor when dealing with client inquiries and concerns.
Education:
- High school diploma or equivalent; Bachelor's degree preferred.
#Li-Onsite
Powered by JazzHR
-
Customer Support Specialist
5 days ago
Sacramento, United States Solstice Marketing Corporation Full timeSolstice Marketing is a telecommunication-based consulting sales and marketing firm. We help our clients popular brands maximize their profitability, increase their overall brand exposure through innovative and supporting our customers needs.We are looking for an entry-level Customer Support Specialist to assist with our firm's strategic and productive...
-
Customer Support Specialist
5 days ago
Sacramento, United States UCP of Sacramento & Northern California Full time:The Customer Support Specialist is the primary point of contact for our Respitrack Affiliates and will act as a liaison to provide information, answer questions, and resolve any problems with accuracy and efficiency. Patience, empathy, and professional communication are critically important in this role to ensure excellent service standards and to maintain...
-
Supervisory IT Specialist
1 month ago
Sacramento, United States Bureau of Reclamation Full timeSummary Reclamation is seeking a career professional looking for an opportunity to capitalize on their expertise as a Supervisory IT Specialist (Customer Support). You can make a difference in the West by assisting in meeting increasing water demands while protecting the environment. Duty Location: Sacramento, California Duties Diagnoses and...
-
Customer Support Specialist
3 weeks ago
Sacramento, United States 3rd Degree Solutions Full time3rd Degree Solutions is a sales and client management firm dedicated to delivering exceptional solutions to our clients. We specialize in sales and customer acquisition, striving to provide unmatched service and results for our exclusive clients. As we continue to expand our operations, we are seeking a motivated and customer-focused individual to join our...
-
Customer Support Specialist
2 weeks ago
Sacramento, United States 3rd Degree Solutions Full timeJob DescriptionJob Description 3rd Degree Solutions is a sales and client management firm dedicated to delivering exceptional solutions to our clients. We specialize in sales and customer acquisition, striving to provide unmatched service and results for our exclusive clients. As we continue to expand our operations, we are seeking a motivated and...
-
Client Support Specialist
1 week ago
Sacramento, United States U.S. Legal Support Full timeAre you customer service driven, can communicate effectively and adaptable? Do you like to problem solve and have a desire to help people? If you possess these qualities, consider joining our legal service team **in onsite role** in one of our **California office in Sacramento**_!_ **Client Support** **Analyst** **Job Functions**: - Answer customer phone...
-
Customer Specialist
1 month ago
Sacramento, United States Opulence Marketing Agency Inc. Full timeJob Overview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a Customer Specialist, you will be responsible for providing exceptional customer service and support to our clients. This is an exciting opportunity to work in a fast-paced environment and make a positive impact on our customers'...
-
Support Specialist
3 days ago
Sacramento, United States Michaels Stores Full timeSupport Specialist page is loaded **Support Specialist** **Support Specialist** locationsAuburn-2785 Bell Rd time typePart time posted onPosted Yesterday job requisition idR00118011 Store - AUBURN, CA**We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world!** ...
-
Field Support Specialist
7 days ago
Sacramento, United States Maxim Health Systems Full time**Field Support Specialist** * Sacramento, CA, 95815 * Operations, FieldOffice * Full Time **** **Position Description:** The Field Support Specialist I, in collaboration with the Field Support Specialist II, is responsible for providing the highest level of professionalism and customer service to team members, caregivers and other customers through daily...
-
Customer Service Specialist
1 month ago
Sacramento, United States Solstice Marketing, inc Full timeJob DescriptionJob DescriptionHere at our company, we are a rapidly growing Business Development firm specializing in individualized customer service and sales strategies to meet the needs of our clients. We are seeking a driven and professional Customer Service Specialist to assist our growing consumer base to assist in product inquiries, answering...
-
Operations Support Specialist
3 weeks ago
Sacramento, United States PSG Global Solutions Full timeOperations Support Specialist - 10047535-WD Description Are you passionate about creating an exceptional client experience? Discover your opportunity with Union Bank, a division of the Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial Operation, Support, Specialist, Technology, Staffing
-
Customer Service Specialist
1 week ago
West Sacramento, United States Gemini Bioproducts, LLC Full time**Position**:Customer Service Specialist **Class**:Non-Exempt **Reports to**:Customer Service Supervisor **Location**:West Sacramento, CA & Remote (US-Home Based) **Company Profile** Founded in 1985, GeminiBio serves the global biotechnology industry, from basic research to commercial production, with a focus on helping our customers accelerate the...
-
Healthcare Customer Service Advocate
7 days ago
Sacramento, United States HealthCare Support Full timeCustomer Service Advocate 1 HealthCare Support is actively seeking a Customer Service Advocate 1 to fill an opening with an American health care insurance provider in Sacramento, CA. Daily Responsibilities for Customer Service Advocate 1: Handling inbound calls regarding benefits eligibility/claims status Respond to customer inquiries via telephone and...
-
Family Support Specialist I
1 week ago
Sacramento, United States Urban Strategies, Inc. Full timeJob DescriptionJob DescriptionTITLE: Family Support Specialist I REPORT TO: Senior Project Manager STATUS: Full Time BACKGROUND: For nearly 40 years, Urban Strategies, Inc. has assisted residents and community stakeholders to design and implement a wide range of transformative projects in distressed U.S. communities. Our goal is to ensure that our all of...
-
Family Support Specialist I
4 weeks ago
Sacramento, United States Urban Strategies, Inc. Full timeJob DescriptionJob DescriptionTITLE: Family Support Specialist I REPORT TO: Senior Project Manager STATUS: Full Time BACKGROUND: For nearly 40 years, Urban Strategies, Inc. has assisted residents and community stakeholders to design and implement a wide range of transformative projects in distressed U.S. communities. Our goal is to ensure that our all of...
-
Regional Customer Specialist
2 months ago
Sacramento, United States Fresh Express Full timeJob DescriptionJob DescriptionFresh Express Brand is the U.S. market leader of the Value - Added Salads category. We deliver great tasting, nutritious, convenient healthy snacks and ready-to-eat salads to health-conscious consumers. Our Company is a passionate group of professionals that care about quality of life, quality of work, and quality of...
-
Customer Support Engineer
6 days ago
Sacramento, United States Rhombus Systems Full time**Customer Support Engineer** Sacramento, California / Engineering / Full-Time Located in vibrant Midtown Sacramento and rated as one of Sacramentos Best Places to Work, Rhombus Systems is looking for a Customer Support Engineer to play a key role in developing solutions to customer specifications and for customer support. Rhombus Systems is on a mission to...
-
Customer Support Engineer
3 weeks ago
Sacramento, United States Rhombus Systems Full time**Customer Support Engineer** Sacramento, California / Engineering / Full-Time Located in vibrant Midtown Sacramento and rated as one of Sacramentos Best Places to Work, Rhombus Systems is looking for a Customer Support Engineer to play a key role in developing solutions to customer specifications and for customer support. Rhombus Systems is on a mission to...
-
Sacramento, United States American Water Full time*Requisition ID: *[[id]] * Share Our Purpose. Be Yourself. Feel Valued.* People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional &...
-
Sacramento, United States American Water Full time*Requisition ID: *[[id]] * Share Our Purpose. Be Yourself. Feel Valued.* People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional &...