Senior Sales Manager

3 weeks ago

Los Angeles, United States Crescent Services Full time

Our Hollywood based luxury boutique is home to 35 pied-à-terre suites, a social Club Lounge, and vibrant rooftop dining, to include a total 95,000 square foot indoor collection of style and outdoor beautifully landscaped spaces. Join our motivated team with great growth opportunities.

This intimate-retreat property is seeking a dynamic and results-driven Senior Sales Manager to join our esteemed hospitality team.

An ideal candidate for this role will be a cross-seller in all market segmentations, with an emphasis in Entertainment, Group, and Business Travel. Candidates connected to Hollywood/West Hollywood markets preferred. The Aster functions as both a hotel and a membership club, so any candidate with experience in Membership sales would be a plus. This role is the sole leader for the sales department with full oversight on all financial responsibilities and leadership over one direct report.

Key Responsibilities:

• Develop and execute comprehensive sales strategies to achieve revenue targets and maximize market penetration. Analyze market trends, identify opportunities for growth, and adapt strategies accordingly. • Cultivate and maintain strong relationships with key clients, including corporate accounts, event planners, travel agencies, and other stakeholders. Serve as the primary point of contact for clients, addressing their needs and concerns promptly and effectively. • Drive business development initiatives to expand our client base and revenue streams. Identify and pursue new business opportunities through networking, prospecting, and attending industry events. • Collaborate with marketing teams to develop compelling sales collateral, presentations, and proposals. Ensure all materials effectively communicate the value proposition of our hospitality services and offerings. • Monitor sales performance against targets, analyze sales data, and generate regular reports for senior management. Provide insights and recommendations to optimize sales processes and drive continuous improvement. • Lead contract negotiations with clients to secure profitable deals while ensuring alignment with company objectives and policies. Negotiate terms and conditions that maximize value for both parties. • Collaborate closely with other departments including operations, finance, membership, programming and events, to ensure seamless execution of client requirements and deliver exceptional service.

Qualifications • Minimum of 5 years of experience in sales management within the hospitality industry, with a proven track record of achieving sales targets and driving revenue growth. • Strong sales skill set with the ability to creatively strategize to meet goals. • Excellent communication, negotiation, and interpersonal skills. • In-depth knowledge of the hospitality industry, including market trends, competitors, and customer preferences. • Strategic thinker with the ability to develop and implement effective sales strategies. • Detail-oriented with strong analytical and problem-solving abilities. • Willingness to travel as needed. • Systems: Knowledge or experience with Triple Seat, Stay in Touch, Travel click, Tour Connection and Cvent. • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. • Must be able to maintain confidentiality of information. • Must be able to show initiative, including anticipating guest or operational needs. • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. • Must be able to multitask and prioritize departmental functions to meet deadlines. • Attend all club and hotel required meetings and training. • Participate in weekend and evening coverage as required.

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Salary range is $90k-110k DOE

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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