Front Desk Agent | Cambria Hotel

2 months ago

Nashville, United States Hotel Resource Full time

**Admin - Clerical, Hospitality - Hotel**

**Front Desk Agent | Cambria Hotel**

Front Desk Agent | Cambria Hotel Concord Hospitality Nashville TN

**Front Desk Agent | Cambria Hotel**

**Company:**

Concord Hospitality

**Location:**

118 8th Avenue South

37203

US

**Category:**

Admin - Clerical, Hospitality - Hotel

**Degrees Required:**

Not Specified

**Employment Type:**

Full-Time

**Manages Others:**

No

**Requirements:**

**Front Desk Agent | Medical, 401k and PTO**

Working at the front desk means you are at the face of the hotel with the most interaction with our guests. If you enjoy engaging with others and have a winning personality and a high sense of responsibility, we've been looking for you If you are someone who pays careful attention to detail and has a keen sense of being proactive, responsive, and caring, you're our perfect fit

**As the face of our hotel your responsibilities will include:**

* Giving our guests the best hospitality experience possible

* Assisting guests efficiently, courteously, and professionally always

* Maintaining a high level of service and hospitality

* Promptly and effectively dealing with guest concerns or issues and see all are met to satisfaction in a timely manner

* Posting guest charges, collecting payments, and following all cash handling procedures as required by Concord

* Handling guest mail and messages with respect to privacy and professionalism

* Being knowledgeable of the hotel brand and various programs (travel programs, special offers)

* Being a great communicator to various departments and management on guest comments and concerns

* Responding quickly to incoming calls, lobby visitors and team members needing front desk assistance

* Having full knowledge of hotel safety and emergency procedures

**To show you how much you are appreciated, we also offer great benefits to our full-time employees including:**

* Competitive Wages

* Medical/Dental/Vision insurance plans

* Free life insurance plans

* ST/LT disability options

* Matched 401K options after a year of employment

* Tuition assistance

* Discounted room rates at Concord managed hotels

* AND training & development and career advancement opportunities.

**Come join our team**

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V.

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