Front Desk Representative

3 days ago


Austin, United States Inkspirenize Full time
Job Title: Front Desk Representative

Job Type: Full-time
Location: Austin, TX
Reports To: Office Manager
Job Summary:

We are looking for a friendly, professional, and highly organized Front Desk Representative to join our team. The ideal candidate will serve as the first point of contact for clients, visitors, and staff, providing excellent customer service and supporting the smooth operation of our front office. This role involves managing administrative tasks, answering calls, greeting visitors, and ensuring that the front desk area is well-maintained and organized.
Key Responsibilities:
  • Greet and welcome visitors, ensuring a positive first impression of the company.
  • Answer phone calls, direct inquiries, and provide information to clients, guests, and employees.
  • Manage appointment scheduling, meeting room bookings, and handling any guest accommodations.
  • Receive, sort, and distribute incoming mail and deliveries.
  • Handle customer inquiries and resolve issues or direct them to appropriate staff members.
  • Monitor building access, ensuring security protocols are followed.
  • Maintain office supplies inventory and reorder as needed.
  • Collaborate with various departments to ensure smooth operations and effective communication.
  • Perform any other duties as assigned by management.
Qualifications:
  • High school diploma or equivalent; additional administrative or customer service training is a plus.
  • Strong communication and interpersonal skills.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to multitask and handle a fast-paced environment.
  • Strong attention to detail and organizational skills.


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