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Client service Admin

1 month ago

Minneapolis, United States Professional Diversity Network Full time

Innova Solutions is hiring for a Business admin-Client Service and Support Title: Business admin-Client Service and Support Location: Minneapolis, MN - Hybrid 3 days onsite 2 days remote Duration: 9+ months contract Job description: Responsible for supporting internal and external customers by providing moderately complex to complex support services in account management operations documentation customer service and technical support. Identifies researches and resolves problems in a timely fashion following established guidelines Reconciles reports and distributions and maintains differentiating processing and reconciling transaction Resolving customer inquiries Identifying external customer needs and evaluating risk Assisting with special projects related to product conversion and new product development TOP SKILLS

2 years of customer support experience Must be comfortable with technology able to walk a client through troubleshooting items like clearing their cache. Able to model data in Excel able to do pivot tables. Attention to detail DESIRED SKILLS High-level problem-solving skills. Ability to manage multiple tasks in a fast-paced and fluid environment. Proficiency with Microsoft Office Programs. Self-motivated detail-oriented and team player. Experience in implementing solutions on behalf of the customer or client while improving productivity and customer satisfaction Ability to work independently Good analysis tracking trending and modeling skills Strong collaboration skills Strong project management skills Superior customer services skills Qualified candidates should

APPLY NOW

for immediate consideration Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW. Thank you

Mamta Lohuni Senior Associate - Recruitment

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