Service Booker

3 months ago

West Palm Beach, United States Mercedes-Benz of North Palm Beach Full time

At New Country, our people do whatever it takes to find solutions. We're building a culture that's genuinely engaged & dedicated to the communities we serve. Our dealerships & employees pride themselves on being deeply involved in local communities, charities, and nonprofit organizations, and consider it a privilege to serve. With deep roots in the cities and towns where our car dealerships are located, we pride ourselves on a family atmosphere and strong customer bonds.

The ideal candidate should have documented experience working as a Mercedes-Benz, or other high-line brand, booker, or warranty administrator. The candidate must possess working knowledge of automotive parts, diagnostic procedures, repair procedures, and general vehicle knowledge.

Benefits

  • Medical and Dental
  • 401K Plan
  • Paid time off and vacation
  • Growth opportunities
  • Paid Training
  • Family-owned and operated
  • Long-term job security
Responsibilities
  • Ensure repair orders are accurate and complete according to Mercedes-Benz and dealership standards
    • Verify flagged technician labor hours and comments.
    • Ensure all parts, labor, and other charges are billed correctly with 100% accuracy
    • Verify that all required manufacturer, state, and dealership documentation is included on every repair order
  • Monitor all comebacks and relevant Key Performance Indicators
  • Prepare and provide accurate reports as required by dealership management
  • Proactively communicate any potential issue with dealership management with a plan to mitigate any error to ensure the best possible outcome for the dealership and customer
  • Complete any needed manufacturer training and/or certifications
Qualifications
  • At least 2 years of experience as an Automotive Service Booker
  • Must possess working knowledge of automotive parts, diagnostic procedures, repair procedures, and general vehicle knowledge
  • Excellent communication skills
  • Must have a valid driver's license and have and maintain an acceptable, safe driving record and safe driving habits to drive both customer vehicles and a demonstrator vehicle
  • Must be a team player with impeccable honesty and integrity
  • Maintain a high level of professional personal appearance and conduct

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

  • Mercedes-Benz Service Booker

    3 weeks ago

    West Palm Beach, Florida, United States Mercedes-Benz of North Palm Beach Full time

    About the Role:We are seeking a highly skilled and experienced Service Booker to join our team at Mercedes-Benz of North Palm Beach. As a Service Booker, you will play a critical role in ensuring the smooth operation of our service department, ensuring that repair orders are accurate and complete, and providing exceptional customer...

  • Service Booker

    4 months ago

    North Palm Beach, United States Mercedes-Benz of North Palm Beach Full time

    Job DescriptionJob DescriptionAt New Country, our people do whatever it takes to find solutions. We’re building a culture that’s genuinely engaged & dedicated to the communities we serve. Our dealerships & employees pride themselves on being deeply involved in local communities, charities, and nonprofit organizations, and consider it a privilege to...

  • Service Coordinator

    4 days ago

    West Palm Beach, Florida, United States Mercedes-Benz of North Palm Beach Full time

    We're seeking a highly skilled Service Booker to join our team at Mercedes-Benz of North Palm Beach. As a key member of our service department, you'll play a critical role in ensuring our customers receive exceptional service and support.About the RoleThe ideal candidate will have a strong background in automotive service, with experience working as a booker...

  • Service Coordinator

    3 weeks ago

    West Palm Beach, Florida, United States Mercedes-Benz of North Palm Beach Full time

    About the Role:We are seeking a highly skilled and experienced Service Booker to join our team at Mercedes-Benz of North Palm Beach. As a Service Booker, you will play a critical role in ensuring the smooth operation of our service department, ensuring that repair orders are accurate and complete, and providing exceptional customer...

  • Automotive Service Representative

    3 weeks ago

    West Palm Beach, Florida, United States Mercedes-Benz of North Palm Beach Full time

    About the Role:We are seeking a highly skilled and experienced Service Booker to join our team at Mercedes-Benz of North Palm Beach. As a Service Booker, you will play a critical role in ensuring the accuracy and completeness of repair orders, monitoring comebacks and Key Performance Indicators, and providing exceptional customer...

  • Front Desk/Reception/Scheduler

    1 month ago

    Huntington Beach, United States CloudMover Inc Part time $16 - $20

    Job DescriptionJob DescriptionBenefits/PerksCompetitive payFlexible Part-Time ScheduleGreat work-life balancePaid time offOngoing trainingEmployee Discount401K OptionJob SummaryWe are seeking a friendly and service-oriented Front Desk Representative to join the team at our team. As a Front Desk Representative, you will be the first point of contact for our...

  • Front Desk/Reception/Scheduler

    1 month ago

    Huntington Beach, United States CloudMover Inc Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingEmployee discountsFlexible schedulePaid time offWellness resourcesBenefits/PerksCompetitive payFlexible Part-Time ScheduleGreat work-life balancePaid time offOngoing trainingEmployee Discount401K OptionJob SummaryWe are seeking a friendly and service-oriented Front Desk Representative to join the team at...

  • Shift Lead| Cosmetologist

    1 month ago

    West Hollywood, United States tapwage Full time

    Overview At Drybar, our philosophy is simple: Focus on one thing and be the best at it. For us that’s blowouts. Our tagline says it all: No cuts. No color. Just blowouts. Drybar Shift Lead / Cosmetologists Also Enjoy These Perks: - Competitive hourly wages beginning at $18.50 per hour tips, retail & productivity bonuses, $100 anniversary gift and...

  • Experienced Licensed Nail Technician

    4 months ago

    North Miami Beach, United States PAINT NAIL BAR AVENTURA Full time

    Job DescriptionJob DescriptionWe are looking for Full-Time and Part-Time nail technicians to join our fast-growing team.candidate must be available to work on weekends!PAINT is like no other salon you have been to. We offer a FUN and energetic working environment, retail, product, and service discounts. Health benefits are available to all full-time...