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Drop & Count Team Supervisor

2 months ago

Battle Creek, United States Firekeepers Casino Full time

Description

SCOPE OF POSITION:

Responsible for supervising all aspects of the Count Room such as table games count, slot drop pick-up, transferring the slot drop to the Count Room, ensuring compliance with applicable laws, rules and regulations of the Gaming Commission, Federal and State laws governing monetary transactions and company policies, procedures and controls.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following is a list of the main duties and responsibilities. However, other duties may be assigned as deemed necessary by management. All duties must be performed in accordance with Tribal, Federal, and other applicable requirements, organizational specific policies, procedures and practices.

  • Maintains a thorough, working knowledge of laws, rules and regulations of the Gaming Commission, as well as company policies, procedures and controls.
  • Ensures the integrity of all Count transactions.
  • Assists in table games count and slot drop, counting money, and reconciling gaming revenue.
  • Prepares various reports, transfers sheets, reconciles totals to the Soft Count Summary report; forwards all information to appropriate departments.
  • Maintains all records, reports and other required paperwork in the Count Room.
  • Conducts the necessary research to effectively resolve Soft Count disputes.
  • Facilitates the flow of information, by organizing and presiding over regularly scheduled meetings with all Team Members under their span of control.
  • Held accountable for the accuracy and thoroughness of departmental records and reports.
  • Maintains the highest level of confidentiality.
  • Responsible for maintaining a consistent, regular attendance record as outlined in the FireKeepers Casino Hotel Attendance Policy.
  • Outstanding example of and a credit to FireKeepers Casino Hotel.
SUPERVISORY RESPONSIBILITIES:

Directly supervises the activities of all Drop & Count Team Members . Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include maintaining sufficient staffing levels; interviewing, hiring, and training Team Members; planning, assigning, and directing work; appraising performance; rewarding and disciplining Team Members; addressing complaints and resolving problems.

Minimum Requirements

MINIMUM REQUIRED QUALIFICATIONS

An applicant's education, training and experience must be sufficient to demonstrate that the applicant possesses the ability to successfully perform each of the essential duties and responsibilities satisfactorily. FireKeepers reserves the right to verify the sufficiency of a candidate's education, training and competencies through the interview process, testing and methods.

The requirements listed below are generally representative of the education, experience, and skills and/or abilities required to enable one to successfully perform the essential duties and responsibilities:
  • High School diploma or GED.
  • One year Count Team and two years supervisory experience.
  • Must possess effective communication, organizational, and analytical skills.
  • Must be extremely numbers-oriented and computer-literate.
  • Possess a positive attitude.
  • High volume cash handling experience.
  • Working knowledge of currency counting equipment.
  • Must be at least 21 years of age.

GENERAL OR PREFERRED QUALIFICATIONS

Some college courses in Banking, Finance or related area.

Successful completion of any of the FireKeepers Casino Hotel Track Training programs.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimal, and work with mathematical such as probability and statistical inference.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL & ENVIRONMENTAL DEMANDS:

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, a Team Member is regularly required to talk or to hear. The Team Member is also regularly required to stand, walk, sit, and use hands to handle or feel objects, tools or controls. A Team Member is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Work is performed throughout all areas of the facility where the noise level varies from quiet to loud depending upon business. Must be able to work in a smoke filled environment.

INDIAN PREFERENCE

Indian preference will be applied in the selection of qualified applicants in accordance with the NHBP Indian Preference in Employment Code, which affords employment preferences to NHBP Tribal citizens, parents or spouses of NHBP citizens and other Native Americans. For purposes of this preference, NHBP law defines "Native American" as: (a) an enrolled member of any other federally-recognized Indian tribes; (b) an enrolled member of a Canadian Indian tribe or First Nation; or (c) an enrolled member of the Grand River Band of Ottawa Indians or the Burt Lake Band of Ottawa/Chippewa Indians.

FireKeepers Casino Hotel reserves the right to make changes to the above job description as necessary

Category:
Finance & Accounting