Front Desk Receptionist
2 months ago
Fast-paced orthopedic office is looking for an experienced medical receptionist. Must be personable, reliable, a team player, and able to multi-task. EMR knowledge and office experience for at least 1 year is a must Must be willing to travel between office locations.
Work Remotely
- No
Benefits:
- 401(k)
- Dental Insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- 8-hour shift
- Monday to Friday
- Front desk: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
- Multiple locations
Responsibilities
•Greet patients in a warm and friendly manner as they come in for their Orthopaedic or Physical Therapy appointment
•Enter patient information into electronic medical records, we currently use Modmed and WebPT
•Verify if established patients have had any changes to their personal information or insurance
•Check-in and check-out patients promptly
•Collect balances, copays, deductibles, surgery payments
•Schedule follow-up and physical therapy appointments for patients
•Scan medical records daily and send tasks as needed
•Make reminder calls for Physical Therapy evaluations
Qualifications
•High school graduate, G.E.D. recipient, or equivalent
•Displays impeccable interpersonal, time management, organizational, and customer service skills
•1-2 years experience in a medical office preferred
•EMR experience, specifically Modmed or WebPT would be a plus
•Fluent in Spanish preferred, but not necessary
•Strong organizational skills and attention to detail
•Ability to use good judgment and seek appropriate resources in difficult situations
•Ability to be efficient and productive in a fast-paced environment
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