Overnight Member Services Representative

2 months ago

Louisville, United States Crunch Fitness Full time
Description

The Overnight Member Services Representative (OMSR) is the first and last interaction our members have at our facilities so they are the face of our operation The OMSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members.

Position Requirements

Expectations
  • Greet all members & guests with a smile and wish them well as they exit the club
  • Check in all members and guests in accordance with company procedures
  • Facilitate any messages on club software at member check-in
  • Answer phones in courteous, helpful, professional manner
  • Communicate special events to members and guests
  • Maintain an atmosphere, which makes members feel welcome
  • Facilitate all member requests or forward to a manager
  • Always maintain professional disposition
  • Sell retail products
  • Schedule member services: tanning, hydro-massage, etc.
  • Facilitate payment of member services in accordance with company procedures
  • Know club facility, services, and schedules
  • Maintain a clean and organized work area
  • Assist in all projects as delegated by club management
  • Follow all policies and procedures in the Team Member Handbook
Requirements
  • Obtain or maintain a valid Child/Infant CPR Certification
  • Experience working with children
  • Certifications, as local/state laws require
Physical Requirements
  • Lift 10 lbs. on occasion
  • Stand, bend and squat with frequency
  • Climb and hang decorations when needed
Employment Eligibility
  • All applicants must possess a high school diploma or equivalent (e.g., GED). This requirement is in place to ensure that all employees have the basic level of education necessary to perform the duties of their roles effectively.
  • To be eligible for employment at Fitness Ventures LLC applicants must be at least 18 years of age. This policy ensures compliance with applicable laws and helps maintain a safe and productive work environment.
  • All applicants must be eligible to work in the United States pursuant to both state and federal requirements and maintain their eligibility to work in the United States throughout their employment. If an applicant's eligibility changes at any time, the applicant must notify Fitness Ventures LLC immediately. Applicants must also provide proof of eligibility to work in the U.S. including the required documentation for e-Verification.

Fitness Ventures LLC is committed to creating an inclusive and diverse workplace and is an Equal Opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetic disorder, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

Full-Time/Part-Time
Part-Time

Location
Outer Loop 35

About the Organization
Fitness Ventures LLC is a development company, owning CRUNCH Fitness franchise locations and territories throughout the United States that are hugely successful and provide the communities they serve with all of the amenities of a much more expensive club-and a warm friendly environment that is hard to find in the majority of fitness clubs in North America.

The CRUNCH brand was established and opened the first CRUNCH location in NYC on June 11th,1989. Much has changed from those early days -but the one thing that has remained in tact is the mission that CRUNCH established from early on. At the core of creating the right atmosphere is our No Judgments Philosophy.

This position is currently accepting applications.

  • Overnight Member Services Representative

    2 weeks ago

    Louisville, Kentucky, United States Crunch Fitness Full time

    Job Title: Overnight Member Services RepresentativeAt Crunch Fitness, we're committed to creating an inclusive and diverse workplace. We're seeking a highly motivated and customer-focused Overnight Member Services Representative to join our team.Key Responsibilities:Provide exceptional member service, ensuring a warm and welcoming atmosphere for our...

  • Overnight Member Services Representative

    5 days ago

    Louisville, Kentucky, United States Planet Fitness Full time

    Job SummaryThe Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. This role requires a strong passion for fitness and health, as well as excellent communication and problem-solving...

  • Overnight Member Services Representative

    2 weeks ago

    Louisville, Kentucky, United States Planet Fitness - Glow Brands Full time

    Job SummaryAt Planet Fitness - Glow Brands, we're seeking a highly motivated and customer-focused Overnight Closer (Member Services Representative) to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests. Your primary goal will be to create a...

  • Overnight Customer Service Representative

    1 month ago

    Louisville, Kentucky, United States Planet Fitness - Glow Brands Full time

    Job Title: Overnight Member Services RepresentativeAt Planet Fitness - Glow Brands, we're seeking a highly motivated and customer-focused Overnight Member Services Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional service to our members, prospective members, and guests during our...

  • Overnight Customer Service Representative

    2 weeks ago

    Louisville, Kentucky, United States Planet Fitness - Glow Brands Full time

    Job OverviewThe Overnight Member Services Representative will play a vital role in creating a positive member experience by providing exceptional customer service to Planet Fitness members, prospective members, and guests.Key ResponsibilitiesCustomer Service: Greet members, prospective members, and guests, providing a superior level of customer service.Front...

  • Overnight Support Team Member

    5 days ago

    Louisville, Ohio, United States Whole Foods Full time

    Job SummaryWe are seeking a reliable and detail-oriented Overnight Support Team Member to join our team at Whole Foods. As a key member of our overnight operations, you will play a critical role in ensuring the smooth running of our store during late-night hours.ResponsibilitiesReceive and prepare product for the next day's salesMaintain the store's floor,...

  • Member Service Representative

    2 weeks ago

    Louisville, Kentucky, United States Abound Credit Union Full time

    About Abound Credit UnionWe're a team driven by our commitment to serving hardworking Kentuckians. Our culture is built on selfless dedication to our members and community. We strive to create a connected, learning-driven, and fun environment that fuels our passion for inspiring financial wellness.What We DoWe provide market-leading value to our members by...

  • Customer Service Representative

    2 weeks ago

    Louisville, Kentucky, United States Planet Fitness Full time

    {"Job Summary": "At Planet Fitness, we're passionate about helping our members achieve their fitness goals. As an Overnight Member Services Representative, you'll play a critical role in delivering exceptional customer service to our members, prospective members, and guests.", "Essential Duties and Responsibilities": "Greet members, prospective members, and...

  • Senior Overnight Pharmacist

    1 month ago

    Louisville, Kentucky, United States Synchrony Health Services Full time

    OverviewSynchrony Health Services is a leading provider of long-term care services, dedicated to making a positive impact on the lives of our residents and team members. As a Fortune Best Places to Work in Aging Services and a certified Great Place to Work, we offer a rewarding and supportive work environment that values our team members' contributions and...

  • Member Services Representative

    2 months ago

    Louisville, United States Crunch Fitness Full time

    Description The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The MSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members. Position RequirementsExpectations Greet all members & guests with...

  • Senior Overnight Pharmacist

    4 weeks ago

    Louisville, Kentucky, United States Synchrony Health Services Full time

    OverviewSynchrony Health Services is a leading provider of long-term care services, dedicated to making a positive impact on the lives of our residents and team members. As a Fortune Best Places to Work in Aging Services and a certified Great Place to Work, we strive to create a work environment that is rewarding, challenging, and fulfilling.Job SummaryWe...

  • Customer Service Representative

    1 month ago

    Louisville, United States Kelly Services, Inc. Full time

    Kelly Services, Inc. - JobID: 433E20DD402A464B826D6842E5BC7A01 [Customer Service Representative] As a Customer Service Representative at Kelly Services, Inc., you'll: Handle customer inbound/outbound calls; Provide appropriate solutions and alternatives within the time limits; Keep records of customer interactions, process customer accounts and file...

  • Customer Service Representative

    2 weeks ago

    Louisville, United States Kelly Services, Inc. Full time

    Kelly Services, Inc. - JobID: 8852507C288B441EB8B4FD57F71DD404 [Customer Service Representative] As a Customer Service Representative at Kelly Services, Inc., you'll: Handle customer inbound/outbound calls; Provide appropriate solutions and alternatives within the time limits; Keep records of customer interactions, process customer accounts and file...

  • Customer Service Representative

    1 month ago

    Louisville, Kentucky, United States Kelly Services, Inc. Full time

    Customer Service Representative Job DescriptionKelly Services, Inc. is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries and providing solutions to their problems. Your primary goal will be to ensure customer satisfaction and resolve issues in a...

  • Customer Service Ambassador

    2 weeks ago

    Louisville, Kentucky, United States Pls Financial Services, Inc. Full time

    Customer Service Representative - Overnight ShiftAt PLS Financial Services, Inc., we are committed to delivering exceptional customer service. As a Customer Service Representative, you will be the primary point of contact for our customers, providing timely and effective solutions to their inquiries and concerns.Key Responsibilities:Provide superior customer...

  • Member Experience Representative

    3 weeks ago

    Louisville, Kentucky, United States Goldfish Swim School Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Member Experience Representative at Goldfish Swim School. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members and their families, ensuring a positive and memorable experience for all who...

  • Member Services Representative

    1 month ago

    Louisville, United States Crunch Fitness Full time

    Description The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The MSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members. Position RequirementsExpectations Greet all members & guests with...

  • Customer Service Representative

    2 weeks ago

    Louisville, Kentucky, United States Synchrony Health Services Full time

    About Synchrony Health ServicesSynchrony Health Services is a leading provider of collaborative clinical solutions for senior housing and long-term care. Our team is dedicated to delivering exceptional patient care and service.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative,...

  • Customer Service Representative

    6 days ago

    Louisville, Kentucky, United States Kelly Services, Inc. Full time

    Job Summary: As a Customer Service Representative at Kelly Services, Inc, you will be responsible for handling customer inquiries and providing solutions within set time limits.Key Responsibilities:Handle customer inbound and outbound callsProvide solutions and alternatives within time limitsKeep records of customer interactions and process customer...

  • Member Experience Representative

    2 months ago

    Louisville, United States Goldfish Swim School Full time

    At Goldfish Swim School, we care about providing top-notch swim lessons. We also have a reputation for our golden experience & WOW customer service, thanks to the culture created by our team members They are the ones who show our families why they should choose Goldfish Swim School week after week by making learning (and work) FUN! This job is perfect if you...