Customer Service Ambassador
5 days ago
At PLS Financial Services, Inc., we are committed to delivering exceptional customer service. As a Customer Service Representative, you will be the primary point of contact for our customers, providing timely and effective solutions to their inquiries and concerns.
Key Responsibilities:
- Provide superior customer service through phone, email, and in-person interactions
- Sell company products and services to customers
- Work collaboratively with the sales team to meet sales targets
- Resolve customer complaints and concerns in a professional and courteous manner
- Stay up-to-date on company policies and procedures to ensure accurate and efficient service delivery
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet productivity standards
- Strong problem-solving and conflict resolution skills
- Basic computer skills and familiarity with customer relationship management software
- Availability to work a variety of shifts, including nights and weekends
What We Offer:
- A competitive salary and benefits package
- Opportunities for career advancement and professional growth
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
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