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Liability Claims Coordinator

2 months ago


Memphis, United States AutoZone Full time

Liability Claims Coordinator

Location: Memphis TN (hybrid)

We are seeking a skilled and detail-oriented Liability Claims Coordinator . The Claims Coordinator is responsible for assisting the General Liability and Auto Liability teams. The liability claims coordinator will assist the claim adjusters with their investigations, obtain and review police reports, timecards, telematics, surveillance, and any other correspondence related to the claim. Maintain a high volume of email request. Prepare subrogation demands and process checks on claims and recoveries. Review and research liability inquires via email and voicemails. Complete claim searches and attach photos to the claim file. A successful candidate will demonstrate strong customer service skills with the proper business knowledge to handle time sensitive matters for the company.

Responsibilities:

+ Conduct thorough investigations into liability claims, including interviews with claimants and witnesses.

+ Assist the Liability teams with various activities that are related to processing claim correspondence; research inquires and claim handling requests; surveillance; timecards; telematics; employment information; processing checks; preparing subrogation demands and letters; order police reports; assist with new suit assignments; prepare releases and other claim forms and letters.

+ Review surveillance; download and input detailed summaries in the claim notes along with uploading to a SharePoint.

+ Maintain a high volume of email request.

+ 2 or more years of claims handling experience.

+ Proficiency in Microsoft Office applications.

+ Excellent oral and written communication skills.

+ Strong problem-solving and negotiation abilities.

+ Customer service-oriented mindset.

+ Effective time management and organizational skills.

+ Knowledge of Risk Management Information Systems (RMIS) is a plus.

Benefits at AutoZone

AutoZone cares about people. Thats why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners physical, mental and financial wellbeing.

Some of these benefits include:

Competitive pay and paid time off

Unrivaled company culture

Medical, dental, vision, life, and short- and long-term disability insurance options ?

Health Savings and Flexible Spending Accounts with wellness rewards

Exclusive Discounts and Perks, including AutoZone In-store discount

401(k) with Company match and Stock Purchase Plan

AutoZoners Living Well Program for mental and physical health

Opportunities for career growth and tuition reimbursement?

Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at?careers.autozone.com