![Beaver Toyota of Cumming](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
1 month ago
Are You the Voice of Exceptional Service?
At Beaver Toyota of Cumming, we're more than just a dealership; we're a community We are seeking an enthusiastic Customer Service Representative who can be the welcoming voice to our customers. This role is your chance to brighten someone's day and make a meaningful impact
Your Role:
- **First Point of Contact:** Handle inbound calls with warmth and professionalism.
- **Outbound Engagement:** Proactively connect with our customer base.
- **Achieve Excellence:** Strive for performance goals while delivering top-notch service.
Join Us and Drive Your Career Forward:
Apply now to be part of a team that values your voice and commitment to service. At Beaver Toyota of Cumming, you're not just an employee; you're family
Key Responsibilities:
- Handle Incoming Calls: Answer inbound calls from customers seeking automotive service. Provide a warm and professional greeting, and actively listen to their needs.
- Provide Expert Assistance: Offer expert advice and guidance on automotive service options, pricing, and appointment scheduling. Address inquiries related to repairs, maintenance, and other service offerings.
- Appointment Scheduling: Efficiently schedule service appointments based on customer availability and technician availability. Utilize our scheduling software to ensure optimal service workflow.
- Client Relationship Management: Build and maintain positive relationships with clients by demonstrating empathy, patience, and a genuine interest in their concerns. Keep track of customer preferences and history to offer personalized service.
- Resolve Issues and Escalations: Handle customer complaints or concerns professionally and promptly. Collaborate with the service team and leadership team to find effective solutions and ensure customer satisfaction.
- Service Knowledge: Stay updated on the latest service recalls and upgrade technologies to provide accurate and up-to-date information to clients. Be aware of specials and coupons that are available for the customer to utilize.
- Documentation and Record Keeping: Maintain accurate records of customer interactions, including service requests, feedback, and appointment details. Input relevant data into our CRM system.
- Collaboration: Work closely with the service advisors and other departments to coordinate service requests and ensure a seamless customer experience.
Qualifications:
- High school diploma or equivalent
- Strong communication skills, both verbal and written.
- Exceptional customer service skills, with a friendly and approachable demeanor.
- Ability to handle high call volumes while maintaining professionalism and attention to detail.
- Proficiency in using customer relationship management (CRM) software and appointment scheduling tools.
- Problem-solving skills and the ability to handle customer escalations effectively.
- Basic knowledge of automotive terminology and service procedures preferred.
- Flexibility in scheduling to accommodate peak call times and occasional evening or weekend shifts.
Benefits:
Why You'll Love Working With Us:
- Comprehensive **health, dental, and vision insurance**.
- Generous **paid time off and holiday pay**.
- Continuous **professional development and training**.
- An on-site **gym with personal trainer access**.
- Convenient on-site **restaurant**.
- Access to a **financial advisor**.
- **Volunteer opportunities** and fun group projects.
- Regular **fun activities** for our team.
- A truly **family-oriented culture**.
If you are passionate about providing exceptional customer service in the automotive industry, we invite you to apply for the Client Care Agent position at Beaver Toyota. Join us in delivering unparalleled support to our valued customers and be a part of a badass team dedicated to automotive excellence
Beaver Toyota of Cumming is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
-
Customer Service Representative
3 months ago
Cumming, United States Beaver Toyota of Cumming Full timeJob DescriptionJob DescriptionJoin Our Energetic Team as a Customer Service Representative at Beaver Toyota of Cumming!Are You the Voice of Exceptional Service?At Beaver Toyota of Cumming, we're more than just a dealership; we're a community! We are seeking an enthusiastic Customer Service Representative who can be the welcoming voice to our...
-
Customer Service Representative
3 weeks ago
Cumming, United States Arrow Exterminators Full timeAre you ready to join a team where your contributions are valued, and your career growth is limitless? Look no further than Arrow Exterminators in Cumming, GA! As one of the largest home improvement companies in the US, we're committed to protecting the health and property of our customers while maintaining a family-friendly atmosphere that fosters...
-
Customer Service Representative
3 months ago
Cumming, United States Arrow Exterminators Full timeJob DescriptionJob DescriptionAre you ready to join a team where your contributions are valued, and your career growth is limitless? Look no further than Arrow Exterminators in Cumming, GA!As one of the largest home improvement companies in the US, we're committed to protecting the health and property of our customers while maintaining a family-friendly...
-
HVAC Customer Service Representative
3 months ago
Cumming, United States Andy Lewis Heating and Air, LLC Full timeJob DescriptionJob DescriptionJob DescriptionGREAT LOCAL HVAC Company looking for a career-oriented individual searching full-time HVAC Customer Service Representative with the following qualifications: Able to multi-task, accurate data input, and great phone interaction skills. Duties / ResponsibilitiesRoutes technicians to callsSupport techniciansInteracts...
-
Retail Customer Service Representative
17 hours ago
Cumming, Georgia, United States BJ's Wholesale Club Full timeJob Summary:We are seeking a highly skilled and customer-focused Retail Customer Service Representative to join our team at BJ's Wholesale Club. As a key member of our sales floor team, you will be responsible for providing exceptional service to our members, executing sales strategies, and driving business results.Key Responsibilities:Execute sales...
-
Customer Service Representative Call Center
1 month ago
Cumming, United States Septic Blue Full timeJob DescriptionJob DescriptionSeptic Blue Inc. Cumming, GAWere growing and were looking for detail-orientated Customer Service and Dispatch Representatives for a call center.This is a Full-time, direct hire position; Work in an office environment.Here Are Just Some Things A Customer Service Rep Will Do:Receive and process service requests by phone...
-
Customer Engagement Representative
4 days ago
Cumming, Georgia, United States Eric Rose - State Farm Agent Full timeJoin Our Team as a Customer Engagement RepresentativeWe invite you to become a part of our dedicated team at Eric Rose - State Farm Agent. We are seeking a customer-oriented professional who thrives in a public-facing role.This position provides a unique opportunity to enhance your business acumen, gain industry insights, and acquire valuable sales...
-
Customer Service Representative
3 weeks ago
Cumming, United States Specialty Appliances Inc Full timeJob Type Full-time Description We are currently seeking a motivated, talented Customer Service Representative to join our customer care team. Do you enjoy talking to people and answering questions? We have a high call volume office that speaks with Orthodontist and Dentist offices to answer questions regarding our appliances, take payments, track case...
-
Insurance Customer Service Representative
2 months ago
Cumming, United States Todd Hoffman Agency Full timeJob DescriptionJob Description**Candidate must have an Active Property and Casualty License to be considered. Preferred candidate has Insurance experience.**The Todd Hoffman Agency, established in 2014, is an independent insurance agency dedicated to providing personalized and comprehensive insurance solutions. We prioritize our clients' goals, taking...
-
Customer Service Representative
3 months ago
Cumming, United States David Korede - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...
-
Customer Service Representative
3 months ago
Cumming, United States Evan Profeta - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...
-
Patient Services Representative
4 weeks ago
Cumming, United States Covenant Surgical Partners Full timeAre you looking to join a growing and thriving medical practice? Do you want to advance your career in the medical field? Marietta Eye Clinic is actively looking to hire an experienced Patient Services Representative to help us keep growing. About the Opportunity: The Patient Services Representative will be responsible for, check-in/ check-out, receiving...
-
Customer Service Rep
3 months ago
Cumming, United States Septic Blue Full timeJob DescriptionJob DescriptionSeptic Blue Inc. Cumming, GAWere growing and were looking for detail-orientated Customer Service and Dispatch Representatives for a call center.This is a full-time, direct hire position;Here Are Just Some Things A Customer Service Rep Will Do:Receive and process service requests by phone (primarily), fax or email.Prepare routing...
-
Patient Services Representative
2 months ago
Cumming, United States Covenant Physician Partners Full timeAre you looking to join a growing and thriving medical practice? Do you want to advance your career in the medical field? Marietta Eye Clinic is actively looking to hire an experienced Patient Services Representative to help us keep growing. About the Opportunity: The Patient Services Representative will be responsible for, check-in/ check-out, receiving...
-
Guest Services Representative
4 days ago
Cumming, Georgia, United States Onelife Fitness Full timePosition Overview:As a Guest Services Representative, you will play a vital role in ensuring that all members, guests, and visitors receive outstanding service at the front desk.Key Responsibilities:- Provide exceptional assistance to members and guests both in-person and via telephone communications.- Maintain a welcoming and professional atmosphere at the...
-
Retail Sales Associate
3 months ago
Cumming, United States Amazing Lash Studio Full timeOverview: Hiring immediately for a retail sales associate / customer service representative in the beauty industry. The Amazing Lash Studio brand is the industry leader for eyelash extension and eyebrow services with a mission to create lasting beauty and confidence through passion, dedication and excellence so our guests will look and feel AMAZING! Retail...
-
Guest Service Representative
2 months ago
Cumming, United States Clipper Petroleum Full timeJob DetailsLevel Entry Job Location Store #39 - Cumming, GA Position Type Full-Time/Part-Time Travel Percentage None Job Shift Any Job Category Retail Description The Guest Service Representative greets and serves guests, handles merchandise purchases, stocks merchandise displays, and maintains a clean, safe retail environment. We are looking for positive,...
-
Customer Service Call Center
3 months ago
Cumming, United States Septic Blue Full timeJob DescriptionJob DescriptionSeptic Blue Inc. Cumming, GAWere growing and were looking for detail-orientated Customer Service and Dispatch Representatives.This is a full-time, direct hire position;Here Are Just Some Things A Customer Service Rep Will Do:Receive and process service requests by phone (primarily), fax or email.Prepare routing information,...
-
Phlebotomist Patient Services Representative
2 days ago
Cumming, United States Global Technical Talent Full timePhlebotomist Patient Services Representative Contract Duration 3+ months Onsite Job Description: The Phlebotomist Patient Services Representative (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The Phlebotomist Patient Services Representative...
-
Service Coordination Representative
4 days ago
Cumming, Georgia, United States Arrow Exterminators Full timeJoin Our Team at Arrow ExterminatorsAre you eager to be part of a workplace that values your contributions and offers endless opportunities for advancement? Look no further than Arrow Exterminators.About Us:As a leading player in the home improvement sector, we are dedicated to safeguarding the health and property of our clients while fostering a supportive,...