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Customer Service Representative Call Center

3 months ago

Cumming, United States Septic Blue Full time
Job DescriptionJob DescriptionSeptic Blue Inc. Cumming, GA


Were growing and were looking for detail-orientated Customer Service and Dispatch Representatives for a call center.


This is a Full-time, direct hire position; Work in an office environment.


Here Are Just Some Things A Customer Service Rep Will Do:


  • Receive and process service requests by phone (primarily), fax or email.
  • Prepare routing information, schedule appointments with dispatchers.
  • Prepare any follow-up to ensure appointments can be made by the specified dates required.
  • Adjust or cancel bookings as requested.
  • Access or update customer's records for individual accounts.
Here is what were looking for:


  • 1+ years customer service experience.
  • Basic knowledge of Microsoft Word, Outlook
  • Ability to learn booking and dispatching software. Service Titan a plus.
  • Ability to organize and prioritize work and meet deadlines. Multi-tasking
  • Excellent customer service skills (friendly, courteous, helpful).
Here is why you should work for us:


  • Were growing and we prefer to promote from within allowing our associates to grow with us
  • We have vacation time, sick time, holiday premiums for worked holidays, holiday pay
  • We offer medical, Vision , dental, and 401K-WE MATCH
  • Casual work environment
Septic Blue, Inc is an equal opportunity employer.

Benefits: Medical/Dental/Vision/401K/Vacation/Holiday pay

Job Type: Full time