Current jobs related to Customer Care Engagement Specialist - Oklahoma City - Nrg Bluewater Wind

  • Customer Engagement Specialist

    2 weeks ago

    Garden City, New York, United States Akalade Inc Full time

    Job OverviewAs a Customer Engagement Specialist at Akalade Inc, you will be instrumental in enhancing customer satisfaction and boosting sales within our vibrant retail setting.A Typical Day as a Customer Engagement Specialist:You will serve as the main point of contact for our clientele. Each day, you will be eager to forge new connections while also...

  • Customer Engagement Specialist

    2 weeks ago

    Garden City, New York, United States Bloomingdales Full time

    Overview: At Bloomingdale's, we aim to make fashion both personal and enjoyable, blending aspiration with accessibility. Our mission is to inspire our customers to embrace style as a form of creative expression. We are committed to making Bloomingdale's a unique shopping destination. Every team member plays a vital role in realizing this mission, and we...

  • Customer Engagement Specialist

    2 weeks ago

    Bossier City, Louisiana, United States Holiday Lanes Llc Full time

    Join Our Vibrant TeamWe are seeking an enthusiastic and customer-oriented Customer Engagement Specialist to become a vital part of our expanding organization. In this role, you will engage with customers, assist them with their inquiries, and ensure a delightful shopping experience. If you are passionate about providing outstanding service and thrive in a...

  • Customer Engagement Specialist

    2 weeks ago

    Garden City, Michigan, United States Haque Consulting Group Inc Full time

    Job OverviewAt Haque Consulting Group Inc, our Customer Engagement Specialists are dedicated to understanding and fulfilling the needs of our clients. We prioritize customer satisfaction and maintain open communication with our team members. Our commitment to excellence drives us to perform every task with enthusiasm and diligence. We value teamwork and are...

  • Customer Engagement Specialist

    2 weeks ago

    Boyne City, Michigan, United States Great Lakes Energy Full time

    Job OverviewCustomer Engagement SpecialistGreat Lakes Energy is seeking a dedicated customer engagement specialist to enhance and manage various aspects of member services.About UsFor over 85 years, we have been a vital energy provider to rural communities across multiple counties in Michigan. As the third-largest electric utility in the state and the...

  • Customer Engagement Specialist

    2 weeks ago

    Kansas City, Missouri, United States Oakes Kia Full time

    Join the Oakes Kia TeamWe are excited to announce an opportunity for a dedicated Customer Engagement Specialist to become a vital part of our enthusiastic team. If you possess a strong drive, exceptional communication abilities, and a positive outlook, we would love to connect with you.Position Overview:Maintain and update our Customer Relationship...

  • Customer Support Engagement Advisor

    2 weeks ago

    Oklahoma City, Oklahoma, United States Nrg Bluewater Wind Full time

    Position Overview:At NRG Bluewater Wind, we empower our employees to take charge of their professional growth and development. We encourage you to explore exciting career opportunities within our organization. Our dynamic work environment offers a variety of challenges that contribute to your personal and professional growth.Role Summary:We are in search of...

  • Customer Engagement Specialist

    1 week ago

    Kansas City, Missouri, United States Saela Full time

    Position Overview: As a Customer Engagement Specialist, you will manage a designated daily route, delivering various pest management solutions and inspections while ensuring top-notch customer service. Key Responsibilities: Identify and pursue new business opportunities to expand our client base while meeting the needs of existing customers.Demonstrate your...

  • Customer Engagement Specialist

    2 weeks ago

    Long Island City, United States Andersen Full time

    Position Overview:As a Customer Engagement Specialist, you will play a pivotal role in promoting our brand and generating interest in our innovative window and door solutions. About Us:Renewal by Andersen is a distinguished division of Andersen Windows, a leader in the window and door industry since 1903. Our mission is to revolutionize the window and door...

  • Customer Engagement Specialist

    2 weeks ago

    Midwest City, Oklahoma, United States P.E.A.C.H. Teams Full time

    Join Our Dynamic Team!About Us:P.E.A.C.H. Teams is dedicated to providing exceptional service and fostering a collaborative work environment.Ideal Candidate Profile:We are looking for individuals who:- Have a background in sales or customer service.- Are reliable self-starters with a strong work ethic.- Excel in delivering outstanding customer experiences.-...

  • Customer Service Engagement Coordinator

    2 weeks ago

    Oklahoma City, Oklahoma, United States Nrg Bluewater Wind Full time

    Position Overview:At NRG Bluewater Wind, we empower our employees to take ownership of their career paths and professional growth. We encourage you to explore a variety of exciting opportunities within our organization. Our vibrant work environment offers diverse challenges that contribute to your development and the company's success.Role Summary:We are in...

  • Sales and Customer Engagement Specialist

    1 week ago

    Daly City, California, United States Globe Life - Ramirez Organization Full time

    Job OverviewGlobe Life - Ramirez Organization is seeking a dedicated Sales and Customer Engagement Specialist to enhance our team. This role is essential for driving sales and fostering relationships with potential clients.Key Responsibilities:Promote and sell our offerings: Effectively communicate the features and benefits of Globe Life - Ramirez...

  • Customer Engagement Specialist

    2 weeks ago

    Arizona City, Arizona, United States Cox Communications Full time

    Company: Cox Communications, Inc.Job Family Group: SalesJob Profile: Solutions Specialist Mobile - CCIManagement Level: Individual ContributorFlexible Work Option: No remote option; must work at a specified locationTravel %: NoWork Shift: VariableCompensation: Hourly pay rate is $21.88/hour.The hourly rate may vary within the anticipated range based on...

  • Customer Engagement Specialist

    2 weeks ago

    Kansas City, Missouri, United States CONEXON Full time

    Job OverviewAt Conexon Connect, we are dedicated to transforming the digital landscape in rural communities. As a Customer Engagement Specialist, you will play a pivotal role in delivering exceptional service to our subscribers who benefit from cutting-edge fiber internet solutions. You will collaborate with a talented team in a dynamic environment, ensuring...

  • Customer Engagement Specialist

    2 weeks ago

    Kansas City, Kansas, United States Hispanic Technology Executive Council Full time

    Become a Key Player in a Leading Technology Solutions FirmWe are seeking a Customer Engagement Specialist to enhance growth and interaction with our most significant clients. In this position, you will be tasked with formulating strategies, nurturing relationships, and ensuring adherence to our service delivery standards. If you are an experienced...

  • Outbound Customer Engagement Specialist

    2 weeks ago

    Kansas City, Missouri, United States TekStream Solutions Full time

    Join Our Team as a Full-time Outbound Customer Engagement Specialist!At TekStream Solutions, we are seeking dedicated individuals to fill the role of Outbound Customer Engagement Specialist. We offer a comprehensive benefits package that includes paid holidays, a supportive work environment, and ample opportunities for career advancement through our internal...

  • Customer Engagement Associate

    1 week ago

    Oklahoma City, Oklahoma, United States AEG Full time

    To be eligible for this position, please ensure that you complete the application process on the subsequent screen after clicking 'Apply Now' above. Join the dynamic team at AEG and become part of a renowned organization that values excellence and community engagement. Our retail outlets provide an unparalleled shopping experience, showcasing a wide array of...

  • Customer Engagement Specialist

    2 weeks ago

    Kansas City, Missouri, United States CONEXON Full time

    Job OverviewWe are excited to present an opportunity to contribute significantly to the enhancement of connectivity in rural communities. At Conexon Connect, our mission is to eliminate the digital divide by delivering high-speed Fiber internet to underserved areas. As a Customer Engagement Specialist, you will collaborate with a talented team in a dynamic...

  • Customer Engagement Specialist

    1 week ago

    Kansas City, Missouri, United States CONEXON Full time

    Job OverviewSeize the chance to make a significant impact in rural communities. At Conexon Connect, our mission is to eliminate the digital divide by delivering high-speed Fiber internet to underserved areas. As a Customer Engagement Specialist, you will collaborate with some of the industry's most talented professionals in a dynamic, growth-focused...

  • Customer Engagement Associate

    2 weeks ago

    Oklahoma City, Oklahoma, United States Berkshire Bank Full time

    Division: Retail BankingDepartment: Various Branch NetworkReports to: Financial Center ManagerStatus: Non-ExemptGrade: 5Pay Range: $25.00Location: Stockbridge, MAPurpose/Objective:The primary goal of this role is to assess customer requirements to facilitate needs-based sales and foster customer loyalty. The position emphasizes delivering outstanding...

Customer Care Engagement Specialist

1 month ago

Oklahoma City, United States Nrg Bluewater Wind Full time

As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You’ll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success—take the lead in shaping your career development, goals and future Position Summary: NRG is seeking a talented and ambitious customer service professional to support our customer care team in achieving best in class customer service and policy adherence. The ideal candidate is an intelligent and energetic individual with the ability to function in an unstructured environment while contributing greatly to the growth of the overall business. The Customer Care Engagement Specialist will be responsible for supporting the key initiatives of the Customer Service team and will serve as a business and process consultant to internal customer groups. The Customer Care Engagement Specialist will be responsible for key back-office tasks for Customer Care while meeting prescribed Service Levels. Key Responsibilities: Interact with internal and external stakeholders including, but not limited to, Operations, Technology, Marketing, and Regulatory counterparts. Support the Care and Retention organization back office processes including, but not limited to, corresponding with local utilities, reporting, supporting customer move-in and meter set processes, scheduling functions, operational tasks requiring customer outreach, onboarding and offboarding tasks (as needed), and coordination with regulatory team to resolve customer issues. Provide coaching and recommendations on ways to improve productivity and customer satisfaction. Provide leadership on the business and department objectives. Support Voice of the Customer process for XOOM line of business including monthly reporting. Maintain relationships with other internal departments as well as client base to improve business performance. Conduct training to internal staff on company products and services. Evaluate reporting to effectively track progress against objectives. Assist in the training of new and existing customer service personnel. Ensure the ongoing satisfaction of customers by providing feedback to Customer Service management to help shape future processes and support strategies. Develop and implement initiatives to improve Customer Service. Provide call center functional and or technical support. Seek to improve overall Customer Satisfaction levels through identification of trends, root cause issues, and improvement opportunities. Assist in the mentoring of new team members across multiple sites. Assist Customer Care associates in problem resolution. Complete daily, weekly, and monthly reports as needed. Keep operations and workforce management informed in real time of service risks or issues. Complete various projects such as meeting presentations or customer service training reviews as defined by Leadership. Field customer calls in a supervisory role, as needed, including escalated customer issues. Interface with multiple parties to resolve escalations and complaints, including maintaining required tracking documentation. Perform other duties as assigned. Requirements: Ability to handle multiple tasks with strong attention to details. Ability to work independently. Highly organized. Strong management and leadership skills. Effective in handling customer escalations through a consistent calm, empathetic and professional approach. Strong results-orientation. Ability to think critically, creatively, and problem-solve. Ability to provide effective and constructive coaching to better serve customers. Able to convey knowledge of products and strategies to team members and stakeholders. Excellent oral and written communication skills. Proficient in all Microsoft Office programs. Associate’s or Bachelor’s degree preferred. Preferred Experience: 3+ years in a customer service or sales role with cross-functional sales, marketing, and retention experience preferred. Why NRG is a great place to work: Great company culture Voted as a BEST employer by Forbes. A competitive total compensation package, including annual incentive and/or commission. Benefits on the first day of employment - Medical, Dental, Vision, Life Insurance, and Short Term Disability, Wellness program, etc. Company-paid life insurance and disability insurance. 401 (k) plan to help save for retirement. Generous PTO plan, plus 8 company holidays, and 3 floating holidays. Numerous discounts, including electricity discounts on NRG brands. If you reside in or intend to work remotely from California, Colorado, New York or Washington State, you may contact Careers@nrg.com for compensation information related to this position and other information as required by applicable law. Please include the job title in your request. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent. #J-18808-Ljbffr