Business Operations Advisor

3 weeks ago

Madison, United States Wisconsin Collaborative for Healthcare Quality Full time
The Opportunity

We are seeking a highly skilled and motivated Business Operations Advisor to join our team. In this role, you will play a key role in supporting our Client Service teams by providing technical expertise, designing training curriculum, and leading strategic initiatives to drive continuous improvement. The ideal candidate will have a strong background in the insurance industry, excellent training and facilitation skills, and a passion for driving employee development.

How You Will Make an Impact

  • Collaborate with Client Service leadership to assess training needs and develop comprehensive curriculum.
  • Design and deliver engaging training sessions using a variety of instructional methods and technologies.
  • Support end-user training and system-wide technical initiatives to enhance employee knowledge and skills.
  • Guide employees through the insurance licensing process, ensuring compliance with regulatory requirements.
  • Serve as a trusted advisor to leaders on cross-departmental initiatives and technology platforms.
  • Partner with Talent Development to ensure consistency and effectiveness in learning and development strategies.
  • Manage relationships with outsourced vendors and coordinate resources to optimize workflow and productivity.
  • Evaluate training program effectiveness and implement continuous improvement strategies.
What You Will Need to Succeed
  • Bachelor's degree from a four-year college or university.
  • Minimum of three years of experience in the insurance industry and training.
  • Strong proficiency in MS Office, particularly PowerPoint and Excel.
  • Experience with insurance software such as Applied Epic, TAM, or MS Access is preferred.
  • Wisconsin Insurance license (product line specific) required.


Join Us

Your role at M3 won't be about the boundaries presented in a job description - it's about the possibilities that you can envision once you walk through the doors on your first day. We're looking for people ready to take control of their career and excited to make a real impact with their position.

Who We Are

As an insurance broker, M3 helps you manage risk, purchase insurance, and provide benefits to your employees. We partner with clients on everything from property & casualty and employee benefits to personal lines, executive benefits, and employer-sponsored retirement plans. And, we're privately owned and independent which means we're doing what's best for our clients - not what's best for Wall Street or private equity.

What Draws People to M3

Autonomy- Being able to work towards a common goal, but how you get there is an open book.

Immediate Impact- Every M3er can make an impact, from day one in any role.

Powered by Team- Be a part of a close-knit group of team members with whom you build trust and share responsibility.

People- Every M3er is unique in their own way, M3 is a collection of unique achievers.

At M3 Insurance, experience the best of both worlds with our dynamic flexible work environment. Enjoy the flexibility to work remotely while still fostering collaboration and innovation in our office spaces. We prioritize work-life balance and empower our employees to thrive in a supportive and inclusive atmosphere.

Benefits as an M3er

Joining the M3 team means gaining access to a host of exceptional benefits and perks. Our benefits package is continuously evolving to cater to the needs of our team members. From flexible time-off and paid parental leave to employee appreciation events and volunteering opportunities, we prioritize the well-being and satisfaction of our employees. Additionally, our profit-sharing program ensures that every member of our team shares in the success of our organization. These enticing benefits showcase our commitment to nurturing and retaining top talent within our organization.

Diversity, Equity & Inclusion

M3 is building a culture focused on learning and progression, where M3ers are empowered by education, inclusive conversations, and real action that supports the future we envision.

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