Transformation Manager

2 weeks ago

Mission, United States Globe Telecom Full time

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description

Drives and orchestrates ALL E2E continuous process transformation (incl tactical and end-state) in parallel (aligned to) digital transformation across E2E customer journey enabled by E2E systems/ platforms esp fail-safe workflows (BCP); both front-end and backend (process & systems, i.e. Sales, IT, NTG)

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description

Drives and orchestrates ALL E2E continuous process transformation (incl tactical and end-state) in parallel (aligned to) digital transformation across E2E customer journey enabled by E2E systems/ platforms esp fail-safe workflows (BCP); both front-end and backend (process & systems, i.e. Sales, IT, NTG) Champions cost and operational efficiency transformations across E2E supply chain, esp E2E Systems Health Checks (incl opport loss/costs) Works closely with EA to ensure processes across supply chain are enabled Data Accuracy (Data Cleansing & Data Management) Propels key Projects as defined in the Strategy KPIs: achievement business value

DUTIES & AND RESPONSIBILITIES Establish & execute transformation governance framework Build & maintain process, system & data inventory as a baseline & track against end state Define end state transformation program in collaboration with key stakeholders Manage and monitor status of initiative that are part of the transformation programs - from status monitoring, reporting, risks and escalation management until benefits realization Identify continuous improvement that will drive transformation through process reviews & data analysis Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

About Us

Globe Telecom, Inc. (Globe) is the leading Telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle. We provide cellular, broadband and mobile data services by focusing on enriching our content offerings amid customers' growing preference for multimedia platforms across multiple screens and devices. We want to enrich lives through communications by simplifying technology, so that we bring customers closer to what matters most. Globe was also recognized as one of the Top companies to work for in Asia by Asia Corporate Excellence & Sustainability (ACES) Awards and Best Employer in the Telco category by Stevie’s New York. Our principal shareholders are Ayala Corp. and Singtel, both industry leaders in their respective countries and in the region. We are also a member of Bridge Alliance, Asia Pacific's leading mobile alliance of 36 mobile carriers. Purpose In everything we do, we treat people right to create a Globe of Good. Vision We see a Philippines where families' dreams come true, businesses flourish, and the nation is admired. Mission We create wonderful experiences for people to have choices, overcome challenges, and discover new ways to enjoy life.

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