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Solutions Engineer

1 month ago

Manchester, United States Cisco Full time

What You'll Do Cisco's rapidly growing Web, Media, and Gaming team is looking for a Solutions Engineer to cover large Media accounts in New York, NY. This person will work within a dynamic and fast-moving sales team focused around selling all of Cisco's technical solutions. You will provide technical leadership for sales engagement. You will establish positive relationships with the customer and work to become the trusted advisor to those who influence technology and vendor/partner selection, and you will gain access to the full palette of Cisco technologies and applications to help you define solution options and articulate the benefits of a Cisco solution.

Whom You'll Work With In this dynamic, customer-facing role. You will partner directly with one or more account managers and work with an extended team to position software and hardware solutions focused on solving the business and technical problems of our customer. You will work with a team of System Architects, the Sales Team, and an extended ecosystem of Cisco Engineering, Partner, and Services organizations. Everything is supporting and partnering with our customers, failing fast, iterating and moving forward. We love being outside the comfort zone We foster Creative thinking We believe in trust and teamwork. We have a wide range of interests outside of work, but we all love technology.

Who You Are You have a "can-do" demeanor and the ability to work towards a unified goal as part of a hard-working team are key to success here. You are experienced with Cisco's product portfolio and the technology behind it all. You'll need a passion for learning and focus at least one of our major architectures; Service Provider Routing, Data Center & Cloud technologies, IPFM, CDN, and/or Security is a plus. Going deep into the technology will give you a leading edge and make you more relevant to our customers. You will build Influential Relationships: Working collaboratively with customers, channel partners, and account team members to meet business goals and objectives; using appropriate communication methods to influence others and establish relationships.

You are Customer Focused: Supporting customers during the sales process; seeking and taking appropriate actions on customer requirements while balancing business needs; resolving difficult issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty.

You are a Critical Thinker: Identifying and understanding problems, and opportunities; comparing data from different sources to address sales challenges and new opportunities; taking courses of action based on sound analysis and judgment that appropriately considers customer and partner business capabilities, available facts, constraints, competitive circumstances and probable consequences.

Required Skills & Abilities:

Several years of networking/security/data center industry related experience as well as Cisco product experience or relevant experience in key competitor offerings in technology area. 5+ years Pre-Sales experience BS/BA (EE/CS) or equivalent. Preferred Skills: CCNP CCDP or similar vendor Certification A strong multi-domain skillset across Collaboration, Campus and Branch Networks, Security, Data Center and Cloud and IoT Network Automation using API's and Python Excellent written and oral interpersonal skills. Ability to work effectively and cover for a teammate in a pinch. Strong analytical skills: ability to assess a problem and resolve with an effective course of action Why You'll Love Cisco You will change the World, become passionate about your employer and the brand you represent. Everything is converging on the Internet, making connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything - that means taking creative ideas from the drawing board to dynamic solutions that have real-world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part of a team that cares about its customers and enjoys having fun. We are here to drive the most trusted customer experience in the industry through our innovation, choice, and extraordinary people We help customers connect, secure, and automate to accelerate their digital agility in a cloud-first world. And we are here to power an inclusive future for all. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference.

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