Customer Service Representative
4 weeks ago
Job Title: Charitable Endowment Specialist
Job Location: Saint Petersburg, FL-33716
Job Duration: 5 months contract
Duties:
**Local candidates only- hybrid onsite 3x per week maximum
**Company will provide laptop**
Strictly temporary year-end volume assistance
Work schedule is 8am-5pm, Monday through Friday
Job Summary:
This person will be responsible for providing administrative support to the Charitable Endowment Fund department.
Duties:
- Assists in preparing or reviewing reports.
- Handle email correspondence while utilizing strong written communication and customer service skills
- Maintain a high attention to detail while meeting assigned goals
- Assist with various projects as assigned by manager
- There will be phone work involved
- Assisting in collecting information to approve charities
- Researches charities status with the IRS using resources provided.
Skills:
Must Haves
- At least 5 years of administrative or customer service experience within a professional work environment
- Must have strong data entry skills - Please have your candidates complete a data entry test (not a typing test) before being submitted in Wand. Preferably a test that measures their speed and accuracy. A score of at least 5,500 keystrokes per hour with 85% accuracy or higher, is ideal. Please attach data entry scores to the candidate's resume.
- Experience with phones / call center
- Experience within the banking / financial industry is a BIG plus
- High attention to detail
- Customer service oriented
- Team player - willing to jump in whenever needed (even if it doesn't fall within their job description)
- Ability to Multi-task
Education:
- High School Diploma or Equivalent
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