Electronic Banking Specialist

4 weeks ago

Maitland, United States Axiom Bank, N.A. Full time

At Axiom Bank, we encourage you to aim for the sky and leverage your expertise and passion to excel. We are a growing, dynamic organization - this is an exciting time to get on board

We believe in the value of promoting a healthy work/life balance and are committed to recognizing the role everyone plays in our ongoing success. We offer the following benefits to our Full Time Employees:

  • 12 Paid Holidays
  • Generous Paid Time Off
  • 4% Match on our 401(k)
  • Medical, Dental and Vision Benefits
  • 100% Company Paid Life, AD&D Insurance, Short and Long Term Disability
Key Responsibilities and Accountabilities include but are not limited to:
  • Perform and oversee daily operations of all Wire Transfers, Electronic Banking, ACH/EFT functions and maintenance.
  • Works closely with vendors, management and regulatory authorities regarding all Wire transfers, ATM/EFT, ACH, and Electronic Banking.
  • Conduct research and investigate ACH/EFT/Reg E claims and disputes.
  • Track and monitor the dispute process to ensure adherence to federal laws and regulations.
  • Complete card and account maintenance as needed.
  • Monitor and review system reports to ensure continuity; confirm critical file transmissions and automated processes occur in a timely manner.
    • Assist the Electronic Banking Supervisor with implementing procedures for operational processes.
    • Perform internal DDA and general ledger reconciliations.
    • Provide operational support to banking centers and internal departments.
    • Assist with various back-office duties and provide support and coverage when needed.
    • Audit and review questionable transactions and accounts to mitigate operational losses.
    • Conduct account research and tracking for error resolution process.
    • Expand and maintain knowledge of all bank products and services.
    • Complete assigned special projects and initiatives as requested.
    • Ensure compliance with audit and regulatory procedures and adherence to compliance guidelines.
    • Assist the Electronic Banking Supervisor with cross-training and coaching department employees on operational functions and procedures.
Supervision of Personnel
  • None
Working Conditions
  • Typical office environment. Minimal physical effort required, normally seated with freedom of movement on a regular basis. The incumbent will be expected to be able to work Monday through Friday in a hybrid work arrangement. In office work will be performed at the Maitland location; occasional evening and weekend work may be required. Flexibility with work location and hours may be granted if circumstances permit.
Qualifications Summary

Education
  • High School Diploma or GED equivalent; 2-years College in Business-related field preferred.
Experience
  • Minimum of 3-5 years work-related experience in Bank Operations with emphasis on Electronic Banking, ACH/EFT, Wire or Funds Transfer System administration.
Knowledge & Skills:
  • Working knowledge of branch functions, bank products, and banking operations and accounting principles.
  • Ability to work well with affiliate bank departments and branch personnel.
  • Knowledge of bank systems/applications, processes, and documentation.
  • Must be accurate and thorough with strong customer service skills.
  • Must be able to communicate effectively with both customers and other internal employees.
  • Must be able to meet deadlines and resolve problems in a timely manner.
  • Must possess good judgment, and critical thinking skills.
  • Must be willing to learn and cross-train employees in other job functions.
  • Knowledge of computer software and applications including but not limited to Microsoft Outlook, Word, Excel.

Other Duties -Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

(Reasonable accommodations may be made to enable individuals with disabilities to perform these tasks. If you need an accommodation, please contact us at hr@axiombanking.com)

Axiom Bank does not discriminate in employment opportunities or practices on the basis of any protected status. It is the policy of Axiom Bank to conduct background, credit reference and drug screening tests as a condition of employment. Drug Free Workplace. EOE/AA/Minority, Female, Disabled, Veteran

Axiom Bank is not seeking assistance or accepting unsolicited resumes from search firms for employment or contractor opportunities. Any resumes submitted without a valid contract will be considered the sole property of Axiom Bank and no fee will be paid.

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