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Quality Manager

1 month ago

Grand Rapids, United States Lacroix Full time

Job Description

Do not wait to apply after reading this description a high application volume is expected for this opportunity.

MAIN MISSION Define the company’s quality policy and objectives while ensuring their implementation, develop and implement quality approaches by ensuring coherence across different structures and/or departments, and continuously update and improve the organization’s quality management system.

LEVEL OF AUTONOMY The role requires determining directions and adapting allocated resources, with validation based on results.

AUTHORITIES Authorized to:

Validate quality procedures

Stop delivery or production in case of major non-conformity

Collaborate with Purchasing to terminate contracts with suppliers in case of significant performance issues

SUPERVISION AND COOPERATION

Key functional relationships within the organization:

All business units

General management

Interactions and contributions:

The role involves negotiations and representation of major and diverse stakeholders.

External relationships:

Suppliers

Clients

Subcontractors

ROLES & RESPONSIBILITIES Quality policy definition:

Propose a quality policy to top management

Define action priorities and resource allocation (human, financial, time, materials) along with procedures for handling dysfunction, validating operational action plans

Promote quality internally and externally

Plan and control the implementation of internal and external quality audits and investigations (customer satisfaction, process analysis)

Design and lead quality project and/or program management

Define quality standards and indicators

Quality system monitoring:

Validate production tool choices to enhance process reliability, as well as procedures and quality policy documents

Monitor process and activity compliance

Establish and evaluate the quality system

Assess the effectiveness of internal and external quality actions

Ensure proper implementation of the quality system

Supervise quality audits, inspections, and training

Cascade quality management throughout all levels of the organization

Ensure compliance of the Quality Management System (QMS) with applicable standards (GMP, GDP, ISO, etc.)

Oversee quality documentation

Manage self-inspections (planning, follow-up), external inspections, and audits

Proactively manage quality improvement projects

Supplier quality management: In collaboration with the Purchasing department:

Define supplier quality assurance policy and evaluation rules

Monitor supplier performance, organize audits, and review meetings in case of performance degradation

Contribute to supplier selection during project phases

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