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Operations Specialist IMO

2 months ago

Boston, United States Stratford Solutions Inc. Full time
Job Title - Operations Specialist IMO

Number of Positions - 3(1 for each department)

Job Type: Contract

Duration: 12 Months

Work hours: Normal business Hybrid Schedule: 2 days in the office / 3 days WFH

Location: Boston Massachusetts 02210

Pay Rate: $22 per hour

JOB DESCRIPTION
  • Matches or identifies discrepancies of client's trade economic details as compared to the client's counterparty instruction.
  • Prepares communication of settlement of securities in different markets to the client's custodian.
  • Monitors and resolves any failed trades, cash movements, collateral settlements, or corporate actions.
  • Works closely with the client and client's counterparty(s) to ensure transactions and/or reporting related to the different security types are processed timely and accurately.
  • Understands settlement procedures and restrictions for various markets and asset types and acts accordingly.
  • Manages daily volume of work adhering to daily deadlines.
  • Utilizes BBH IMO technology and IMO vendor products to perform daily transactional processes as described above.
  • Collectively work with team members to ensure daily requirements are met.
  • Update team procedures as needed.
  • Communicates professionally and timely via email, phone, or in person with internal and external clients and counterparties.
  • Provides feedback on client's counterparty performance.
  • Provides superior client service to ensure client satisfaction and referenceability.
  • Responds to client inquiries, in a timely and professional manner, meeting client's standards as indicated in client's service agreement.
  • Understands fundamentals of relevant systems and processes. Follows procedures and adheres to policies.
  • Works to understand how specific functions within GIMO impact other teams in Service Delivery.
  • Works with a risk adverse mindset. Proactively communicates and escalates potential risks found, errors and issues timely.
  • Ensures data privacy and integrity of data always. Avoids and escalates any cyber risks.
  • Follows our BCP protocol and security procedures