Sr. Sales Operations Administrator
2 months ago
Position Title
Sr. Sales Operations Administrator - Troy, MI Headquarters
Location
Headquarters-Troy, MI
Job Summary
Sales Operations supports various aspects of Mortgage Originations Sales teams. This position handles many daily financial aspects of the department’s Mortgage Origination Sales Support teams, including problem resolution, and expense management by reviewing, processing and payment of associated invoices to this department. The position works closely with internal sales teams, internal departments, vendors and Third-Party Customers to address various issues. In addition, this Sr. Role works closely with Sales Administrative Manager in opening and closing of Distributed Retail Mortgage offices in compliance of pre-established procedures. The position assists in cross training and mentoring other employees in the department on job functions.
Job Responsibilities:
Expense management reviewing and reconciling expense reports and vendor invoices. Verifying accuracy of invoices and expense reports to ensure proper procedures are followed and invoices are accurate.
Working with leadership on the opening and closing of Distributed Retail Locations. Responsible for setting up office locations in the backend systems, website and all other applicable areas. Communication to internal teams for awareness and Various special projects for management team
Sales Support in box. Support 3 email in boxes that support all areas of sales under mortgage origination support Researching and addressing questions or escalating issues to the appropriate areas to address. This includes not just salespeople but external customers and vendors.
Auditing Home Lending loan centers, Desk Rental Spaces, iPosters to ensure information is accurate. In addition, auditing and applying appropriate pricing groups and options to ensure that we have accurate information as all of this can affect financials of the company.
Assisting the sales team and our external customers with borrower paid compensation in reviewing of documents for approval of loan condition.
Assisting in Account Receivables with collections and invoicing.
Job Requirements:
Accounting Experience is preferred.
Mortgage experience 1+ years
HS Diploma, GED or Foreign Equivalent
Microsoft Word, Power Point and Excel experience required.
Job related experience is not required but is preferred.
Strong communication skills including verbal and written communication skills.
Strong analytical and problem resolution skills
Ability to work independently on tasks and projects referencing pre-established procedures.
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