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Quality Coordinator

2 months ago

Louisa, United States Addiction Recovery Care Full time

POSITION: Quality

Coordinator EMPLOYEE CLASSIFICATION: Salary Non-Exempt REPORTS TO: (Lawrence)

POSITION SUMMARY:

The Quality Improvement Coordinator will assist in managing the development, implementation, and evaluation of the organization's overall quality program that includes all ARC entities and staff departments to identify trends, prioritize and recommend improvements, decrease duplication, and ensure successful Accreditation(s) compliance. The Quality Coordinator will also investigate incident reports, patient complaints, patient care issues, and other issues as requested by the supervisor, as well as completing other duties as assigned.

RESPONSIBILITIES:

Provides quality mentorship and consultative services to organization in effectively achieving regulatory accreditation and organizational compliance for quality activities. Organizes, compiles, and reports quality data for the organization to identify trends, establish priorities, and recommend improvement activities. Performs comprehensive, concurrent, and retrospective reviews in a timely manner, using criteria developed and approved by the organization. Reports findings to other departments such as operations, clinical, utilization review, infection control, and risk management. Attends departmental meetings and other pertinent meetings to ensure the organization's overall quality plan implementation and compliance. Keeps abreast of current accreditation standards and other certification standards as needed, and the latest quality techniques in health care. EDUCATION

AND EXPERIENCE:

At least 3-5 years of quality experience in a healthcare

organization RN or other licensure

preferred Bachelor’s degree in quality assurance, nursing or related

fie KNOWLEDGE/SKILLS/ABILITIES:

Demonstrated initiative, ability to work with others, and good professional

judgment. Ability to work independently and organize time

effectively. Excellent written and verbal communication

skills. Knowledge and competency in problem solving, stress management, professional ethics and team building. Flexibility to adapt to schedule changes and assumption of responsibilities not delineated in the job description which are related to work being completed. Attention to

detail Be well

organized Ability to prioritize work- and work-related

responsibilities. Ability to interact with staff in a professional

manner. Ability to coordinate and manage multiple tasks with attention to

detail. Ability to maintain confidentiality and handle crisis situations in a calm and supportive

manner Ability to exhibit professional and courteous behavior, consistent with the ARC mission statement, when interacting with persons of varying backgrounds and education levels to create a safe and healthy relationship with clients serve

d WORKPLACE ENVIRONMENT AND ESSENTIAL PHYSICAL

REQUIREMENTS

Ability to sit and/or stand for long periods of

time Ability to read detailed health

records Ability to lift and carry up to 10

lbs. Ability to operate computer and other equipment in the

office Must have sufficient mobility to move around the office and the

community DISCLAIMER: The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within the job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job. Addiction Recovery Care, LLC (ARC) and its affiliated entities have the sole discretion to add or modify duties of the job and to designate other functions as essential at any time. The job description is not an employment agreement or contract.

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