Patient Care Coordinator

4 days ago

San Luis Obispo, United States Conversio Health Full time

Job Type

Full-time

Description

Conversio Health busca una persona paciente, confiable, y simptica para ocupar el puesto de Coordinador de Atencin al Paciente. Nuestro Coordinador de Atencin al Paciente (PCC, la abreviacin en ingls) servir como un enlace entre el paciente y los profesionales de la salud y se centrar en garantizar que los pacientes existentes reciban un excelente servicio al cliente.

Conversio Health is looking for a patient, reliable, and compassionate individual to fill the position of Patient Care Coordinator. Our Patient Care Coordinator (PCC) will serve as a patient liaison with health care professionals and focus on ensuring existing patients receive outstanding customer service. Bilingual in Spanish and English preferred.

This is a full time (Monday - Friday), on-site position in our San Luis Obispo office.

Job Responsibilities

1. Complete incoming and outgoing calls to patients and doctor's offices.

2. Document notes appropriately.

3. Review notes for needed documents. Verify information is correct with patients and/or Doctors offices during phone calls and update information as needed.

4. Resolve customer service concerns and customer complaints.

5. Answer emails timely and professionally. Be readily available to respond to Teams messages.

6. Participate in staff education

7. Follow company policy and procedures.

8. Share in Conversio Health's vision of being a caring, honest, reliable and efficient healthcare partner.

Requirements

Knowledge, Skills and Abilities Required

  • Proficient understanding of medical terminology, health conditions, and regulations as they pertain to the company (Training is provided)
  • Excellent organizational skills and time management in order to manage multiple tasks throughout the day
  • Telephonic customer service skills including the ability to make unsolicited calls (telephonic education to external clients), while maintaining good etiquette and providing accurate information (Training is provided)
  • Excellent computer and office systems skills including all MS Office applications (Word, Excel, Outlook, PowerPoint) required and must be able to adapt quickly to learning new software (Training is provided)
  • Must have demonstrated ability to work independently and exercise sound judgment and problem solving skills
  • Excellent communication, interpersonal, and presentation skills as demonstrated by the ability to communicate with coworkers and managers
Experience and Education Required
  • High School Diploma or GED required. Bachelor's degree preferred.
  • 1-2 years of professional experience in customer service, healthcare or related business preferred.
Benefits

The Conversio team enjoys a competitive benefits package including:
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

About Conversio Health

Conversio Health was founded in 2013 and is headquartered in San Luis Obispo, California. We are an innovative chronic condition management company that serves as a key link between the patient, the physician, and the health plan. We have developed a completely new approach for chronic respiratory condition management that combines proprietary technologies, customized medication therapies, with a multidisciplinary care team to deliver improved clinical and financial outcomes, and higher patient satisfaction. Our unique, high touch pharmacy model provides home delivery services, personalized patient education and support, and disease progression and medication effectiveness monitoring to prevent unnecessary hospitalizations before they occur. Conversio enables a higher level of care coordination across the care continuum and has a proven track record of lowering its health plan partners' drug cost and improving clinical outcomes for thousands of patients with COPD and Asthma across the United States.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Criminal background check and drug screen are required once the position is accepted.

Salary Description

Starting salary $19.00 - $20.00/per hour

  • Patient Care Coordinator

    1 day ago

    San Luis Obispo, California, United States Conversio Health Full time

    Full-time OpportunityWe are seeking a dynamic and motivated individual to join our Customer Service team as a Patient Care Coordinator. This role involves providing exceptional customer service through phone contact, ensuring a consistent high level of service and patient care while achieving department goals.About UsAs a Pharmacy and Durable Medical...

  • Patient Care Coordinator

    7 days ago

    San Luis Obispo, California, United States Conversio Health Full time

    Job Overview:We are seeking a motivated Patient Care Coordinator to join our team at Conversio Health. This is a full-time position that involves providing exceptional customer service to patients through phone contact.About the Role:The ideal candidate will have prior experience in telephonic sales and/or customer service, with a proven track record of...

  • Patient Care Coordinator

    2 months ago

    San Luis Obispo, United States Conversio Health Full time

    Job Type Full-timeDescriptionConversio Health busca una persona paciente, confiable, y simpática para ocupar el puesto de Coordinador de Atención al Paciente. Nuestro Coordinador de Atención al Paciente (PCC, la abreviación en inglés) servirá como un enlace entre el paciente y los profesionales de la salud y se centrará en garantizar que los pacientes...

  • Patient Care Coordinator

    2 months ago

    San Luis Obispo, United States Conversio Health Full time

    Job Type Full-time Description Conversio Health busca una persona paciente, confiable, y simptica para ocupar el puesto de Coordinador de Atencin al Paciente. Nuestro Coordinador de Atencin al Paciente (PCC, la abreviacin en ingls) servir como un enlace entre el paciente y los profesionales de la salud y se centrar en garantizar que los pacientes existentes...

  • Patient Care Specialist

    7 days ago

    San Luis Obispo, California, United States AMN Healthcare Full time

    Patient Care SpecialistWe're seeking a skilled Registered Nurse to join our team at AMN Healthcare. In this role, you'll work closely with patients, families, and healthcare teams to provide comprehensive care and support.ResponsibilitiesAssess patient needs and develop individualized care plans.Collaborate with multidisciplinary teams to coordinate patient...

  • Clinical Care Coordination Manager

    3 weeks ago

    San Luis Obispo, California, United States Dignity Health Full time

    At Dignity Health, we are committed to providing high-quality patient care and services. As a Nurse Manager of Care Coordination at French Hospital Medical Center in San Luis Obispo, California, you will play a vital role in ensuring the efficient and compliant execution of our Care Coordination goals and key performance metrics.The ideal candidate for this...

  • Director of Patient Care Services

    6 months ago

    San Luis Obispo, United States Equip Human Solutions Full time

    Job Description Our client is a dedicated provider of Home Health services and is seeking an experienced Director of Patient Care Services (DPCS) to lead their team and ensure the highest standards of patient care. The ideal candidate will have extensive experience in home health care leadership, a deep understanding of Medicare regulations, and a talent for...

  • Home Health and Hospice Care Coordinator

    1 day ago

    San Luis Obispo, California, United States Wilshire Health and Community Services Inc. Full time

    Job Title: Home Health and Hospice Care CoordinatorWilshire Health & Community Services Inc. is seeking a compassionate and experienced Home Health and Hospice Care Coordinator to join our team. This role will play a critical part in ensuring the highest quality care for patients in their homes.Estimated Salary: $65,000 - $85,000 per annumAbout the Role:The...

  • Patient Care Coordinator

    7 days ago

    San Diego, California, United States Fresenius Medical Care North America Full time

    Job SummaryWe are seeking a highly skilled Patient Care Coordinator to join our team at Fresenius Medical Care. This role requires a compassionate and detail-oriented individual who can provide exceptional care to patients undergoing hemodialysis treatment.The ideal candidate will have at least 9 months of experience as a Registered Nurse and a minimum of 3...

  • Patient Care Specialist

    3 weeks ago

    San Luis Obispo, California, United States California Men's Colony Full time

    About the Job:As a Patient Care Specialist, you will engage with patients to encourage their active participation in medical programs and provide support with daily living activities and therapeutic services. You will also collaborate effectively with the healthcare team to deliver high-quality care and maintain a safe working environment.Key...

  • Patient Coordinator

    2 months ago

    San Luis Obispo, CA, United States Aspen Dental Full time

    At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient...

  • Front Desk Coordinator

    1 week ago

    San Luis Obispo, California, United States Rose Care Group Full time

    Job DescriptionWe are seeking an experienced and detail-oriented individual to fill our Front Desk Coordinator position. This role requires excellent communication skills, technological proficiency, and a strong ability to multitask. The successful candidate will be responsible for scheduling appointments, preparing contracts, and communicating effectively...

  • Dedicated Patient Care Specialist

    7 days ago

    San Luis Obispo, California, United States Dependable Staffing Agency CA Full time

    About the RoleWe are seeking a dedicated and compassionate Certified Nursing Assistant to join our team at Dependable Staffing Agency CA. As a key member of our healthcare team, you will play a vital role in providing high-quality patient care and support to individuals in need.Job Description:You will be responsible for providing direct patient care,...

  • Home Health Speech Therapist

    3 weeks ago

    San Luis Obispo, California, United States Choice Home Health Full time

    Job Summary:We are seeking a skilled Home Health Speech Therapist to join our team. As a Speech Language Pathologist, you will make home visits to assess and treat speech, language, social communication, cognitive-communication, and swallowing disorders.About Us:At Choice Home Health, we prioritize patient-centered care and evidence-based medicine. Our...

  • Ambulatory Care Coordinator

    7 days ago

    San Luis, Arizona, United States Sunset Health Full time

    Job Title:Ambulatory Care CoordinatorAbout Sunset HealthSunset Health is a forward-thinking healthcare organization dedicated to delivering high-quality patient care and innovative solutions.Job DescriptionDescription: We are seeking an experienced Ambulatory Care Coordinator to join our team. As a key member of our primary care clinics, you will coordinate...

  • Cancer Patient Navigator

    1 month ago

    San Luis Obispo, United States Dignity Health Full time

    Overview French Hospital Medical Center located in San Luis Obispo California has been named one of the Nation’s 100 Top Hospitals by Truven Health Analytics and is rated among the top hospitals in the nation for cardiac orthopedic and GI services. French Hospital has achieved the prestigious designation as a Primary Stroke Center by the Joint Commission....

  • Cancer Patient Navigator

    1 month ago

    San Luis Obispo, United States Unavailable Full time

    Overview French Hospital Medical Center located in San Luis Obispo California has been named one of the Nation’s 100 Top Hospitals by Truven Health Analytics and is rated among the top hospitals in the nation for cardiac orthopedic and GI services. French Hospital has achieved the prestigious designation as a Primary Stroke Center by the Joint Commission....

  • Per Diem CNA Coordinator

    7 days ago

    San Luis Obispo, California, United States Adventist Health Full time

    Per Diem CNA Coordinator Job DescriptionWe are seeking an organized and detail-oriented Certified Nursing Assistant (CNA) Coordinator to join our team at Adventist Health Sierra Vista. In this role, you will provide vital support to our healthcare team and help ensure seamless patient care.About the Role:Coordinate tasks and responsibilities related to...

  • Phlebotomy Professional

    3 days ago

    San Luis Obispo, California, United States Dignity Health Full time

    OverviewFrench Hospital Medical Center, located in San Luis Obispo, California, has been recognized for its exceptional patient care and innovative medical services. As a Primary Stroke Center, we provide comprehensive treatment options for cardiac, orthopedic, and GI services.We are committed to delivering high-quality patient care and fostering a...

  • Healthcare Professional with Patient Care Focus

    3 weeks ago

    San Luis Obispo, California, United States Wellpath Full time

    The role of a healthcare professional at Wellpath involves providing patient care utilizing the nursing process, with excellent communication and critical thinking skills to ensure optimal patient outcomes.CompensationThe estimated annual salary for this position is $128,640 - $128,640, based on industry standards and relevant factors. This figure may vary...