Patient Care Coordinator
3 days ago
Job Overview:
We are seeking a motivated Patient Care Coordinator to join our team at Conversio Health. This is a full-time position that involves providing exceptional customer service to patients through phone contact.
About the Role:
The ideal candidate will have prior experience in telephonic sales and/or customer service, with a proven track record of successful team participation. A strong ability to work independently, act with sound judgment, and maintain confidentiality is essential.
Responsibilities:
- Attain familiarity with DME products and company procedures
- Provide outreach to potential patients and complete intake forms
- Liaise between patients, representatives, and physicians to request prescriptions
- Ensure compliance with local, state, and federal laws
- Maintain patient and coworker confidentiality
Requirements:
- Minimum 1 year of telephonic customer service and/or sales experience
- Excellent computer skills, including proficiency in Word, Excel, and Outlook
- Self-starter with excellent interpersonal and communication skills
- Demonstrated professional demeanor and strong attention to detail
Benefits:
We offer a competitive compensation package starting at $11.50/hour, comprehensive health, dental, and vision benefits, company-matched 401(k), life insurance, PTO, and paid holidays.
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