Patient Care Coordinator

3 days ago


San Luis Obispo, California, United States Conversio Health Full time

Job Overview:

We are seeking a motivated Patient Care Coordinator to join our team at Conversio Health. This is a full-time position that involves providing exceptional customer service to patients through phone contact.

About the Role:

The ideal candidate will have prior experience in telephonic sales and/or customer service, with a proven track record of successful team participation. A strong ability to work independently, act with sound judgment, and maintain confidentiality is essential.

Responsibilities:

  • Attain familiarity with DME products and company procedures
  • Provide outreach to potential patients and complete intake forms
  • Liaise between patients, representatives, and physicians to request prescriptions
  • Ensure compliance with local, state, and federal laws
  • Maintain patient and coworker confidentiality

Requirements:

  • Minimum 1 year of telephonic customer service and/or sales experience
  • Excellent computer skills, including proficiency in Word, Excel, and Outlook
  • Self-starter with excellent interpersonal and communication skills
  • Demonstrated professional demeanor and strong attention to detail

Benefits:

We offer a competitive compensation package starting at $11.50/hour, comprehensive health, dental, and vision benefits, company-matched 401(k), life insurance, PTO, and paid holidays.



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