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Help Desk Support

4 months ago

Great Neck, United States US Tech Solutions Full time

Job Title: Help Desk Support

Location: Kings, NY 11211

Duration: 24 Months

Job Description:

· Provide technical assistance to computer system users.

· Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

· May enter commands at a computer terminal and set controls on computer and peripheral devices. Monitor and respond to operating and error messages.

· Must have advanced computer and software skill/knowledge beyond those defined in Computer Operator including skills in multiple software.

Experience:

· 6-12 months job related experience.

Education:

· High School Diploma or GED