Business-To-Business Collections Specialist
1 month ago
Aston Carter is partnered with a great company in the Olathe area who is looking to add a Business-To-Business Collections Specialist to their team This is a great, long-term opportunity with a company that has been around for many years. Once going on permanent, this role has the opportunity to earn up to a $5k bonus (based on AR metrics). Please apply if you would be interested in hearing more
Job Description:
+ Making outbound collection calls in a professional manner while keeping and improving customer relations. Review and monitor assigned accounts and all applicable collection reports
+ Provide timely follow-up on payment arrangements or non-payment
+ Use good judgment when evaluating credit reports to establish a credit line for new customers. Reviewing current customers for either increase or decrease of credit limit.
+ Communicate with Customer Service/Sales Department regarding customer claims for credit or billing errors.
+ Able to work efficiently with Excel, and company accounting software programs
+ Minimal billing through web-based billing portals for some assigned customers
+ Identify issues attributing to account delinquency and discuss them with management for possible third-party collections and/or placing on hold
+ Set up new customers or revise customer data in software
+ Working closely with Cash Applications department on payment posting issues and/or submitting credit card payment forms
+ Retrieving packing list and PODs for customers to assist in processing payment in a timely manner
+ Reviewing customer orders 4 to 8 times a day prior to shipping while evaluating payment history in order to release orders for Sales Department
+ Research short paid invoices for resolution
+ Retrieving and emailing invoices to customers per their request
Minimum Qualifications:
+ 1+ years of business-to-business collections experience required
+ Bachelors degree preferred
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
+ Hiring diverse talent
+ Maintaining an inclusive environment through persistent self-reflection
+ Building a culture of care, engagement, and recognition with clear outcomes
+ Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
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